Why don't you send a text message or make out an invoice?

There are several reasons for not receiving the information.

First of all, it depends on whether the information is intercepted. The second is to see if the recipient's information is wrong. Whether the system network is normal.

If all else fails, click "Manual Upload of VAT Electronic Ordinary Invoice", select the invoice, click "Customer Information", enter the other party's email address or mobile phone number and resend. Or click "Invoice Inquiry", select the invoice, click to view the original ticket, click PDF, download the PDF file and send it by mail.