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The best call center implements digital management. Which call center is better?
Pioneer’s three-network-in-one call center realizes digital management and enhances work efficiency.
The three-network-in-one call center is an upgraded product of cloud computing and 3G services. Relying on IP technology, it completely integrates telephone, video and Internet, truly realizing a single line to solve all problems.
Its features and advantages:
1. It greatly reduces infrastructure investment, is cost-effective, easy to expand, easy to maintain, has wide applicability, and has room for upgrades.
2. Technology merger, business merger, management merger, terminal merger and network merger, telephone, data and image signals can all be transmitted and exchanged through unified coding.
3. Multimedia communication to achieve three-dimensional services.
4. Because there are fewer hardware links, it is more stable than traditional call centers.
5. Provide diversified, multimedia and personalized services to enterprises.
6. According to the specific needs of enterprises, various application modules such as the Internet, Internet of Things, financial systems, and resource management systems can be connected. Enterprises can coordinate resources in a unified manner to double service quality and office efficiency.
7. Each terminal can realize unified sending and receiving of text messages, emails, and faxes, truly realizing paperless office.
8. The computer can make calls, and the phone can access the Internet. It is freely matched and convenient.
9. 3G video services can be realized, making communication more concrete.
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