How to chat with Taobao? There is a red exclamation point. I didn't send the message, it was sent by Taobao customer service. What's the exclamation point?

The network is unstable, which happens from time to time

Go to the product page and click customer service to chat with Taobao merchants. The specific operation steps are as follows:

(1) Turn on Taobao mobile phone.

(2) Enter the Taobao homepage.

(3) Enter the product consultation page.

(4) Click on the customer service logo below.

(5) Enter the merchant customer service chat page.

(6) Click the dialog box below.

(7) Enter the chat content and click Send.

Precautions:

1. Consumer hotline: 95 102 1 1.

2. Merchant Hotline: 057 1-88 157858

By the end of 20 1 1, the daily turnover of Taobao reached 4.38 billion yuan, creating 2.708 million direct and sufficient employment opportunities. With the expansion of Taobao's scale and the increase of users, Taobao has also changed from a single C2C online mall to a comprehensive retail business circle including C2C, group purchase, distribution and auction.

Taobao official website-Rules