Why do men owe 13, yuan for phone calls?

Recently, Mr. Xiao of Rizhao was shocked by his mobile phone bill, and his Unicom mobile phone owed a huge phone bill.

Mr. Xiao said: "I found that my mobile phone was out of service. At night, I went to Mr. Wang to help me charge 1 yuan's money, but it was still out of service the next day."

Mr. Xiao's colleague Wang Zhipeng said that he contacted the customer service at that time to find out whether the prepaid phone bill had arrived. The result showed that Mr. Xiao's mobile phone number owed more than 13, yuan as of June.

Mr. Xiao said that his Unicom mobile phone number was registered in 28 with the real name of his ID card. In the past, the monthly consumption was around 2 yuan, but now there is a huge phone bill of 13, yuan, which makes him unacceptable.

In this regard, the staff of Unicom's business hall said that because Mr. Xiao's arrears are controversial and the amount is large, this situation needs to be reported to the higher authorities for coordination and handling, and we can't give an answer now.

Mr. Xiao uses an elderly mobile phone. According to the inquiry, until June 21st, his phone records were all local calls, and there were only eight short messages, but one of them was noticed on June 16th.

this is a notice to open international roaming, but Mr. Xiao said he didn't know about it. Mr. Xiao said: "After inquiry, roaming shows that I went to Ukraine on the 16th and arrived in Kazakhstan on the 19th."

by inquiring about Mr. Xiao's call list in Unicom's business hall, from June 21st to June 29th, as the calling party, 278 calls were continuously broadcast in Ukraine and Kazakhstan, some of which lasted for several seconds, while others lasted for more than ten minutes. Did Mr. Xiao really go abroad during this time?

Wang Zhipeng, a colleague of Mr. Xiao, said, "It's definitely impossible. We work in a factory and meet every day. He hasn't gone abroad."

Tamia Liu, another colleague of Mr. Xiao, also said that one minute ago, he was in Ukraine, the next minute he called Kazakhstan, and then he returned to Ukraine ten minutes later. This frequency is very high, and there should be loopholes in Unicom.

Mr. Xiao's colleagues proved that he had never been abroad. If all this is true, then what is the sky-high phone bill of 13 thousand?

Director Wang of the customer service department of Rizhao Unicom Branch said that Mr. Xiao's case was the first case in Rizhao City, and he didn't know what was going on, and the specific reasons needed further investigation. Director Wang said: "One thing is certain, there is no problem with billing, because the system is the same all over the country, but I don't know what happened specifically and what went wrong. We dare not judge now and need to wait for the verification results. "

Director Wang said: "We think there is something wrong with this matter, and there will be no such abnormal bill. Our provincial company can't explain this matter clearly, and now it is checking with the International Bureau through the group."

according to director Wang of customer service department of Rizhao Unicom branch, the matter is in the investigation stage, so we can't give an accurate answer now. In order to minimize the impact on Mr. Xiao, he also put forward a solution.

Director Wang said that it is impossible for Unicom to pay this part of the arrears for the time being, and will urge the superior to check as soon as possible. In addition, Rizhao Unicom Branch is willing to re-apply a new number for Mr. Xiao for temporary use. However, Mr. Xiao did not accept this treatment.

Mr. Xiao said, "I think it's just like not answering. Solving the problem as soon as possible is the answer."

Mr. Xiao believes that Unicom has not given himself a satisfactory answer in the past week, and this incident has already affected his normal life.