What should I do if my mobile phone responds slowly?

If the stuck reaction is slow during use, you can refer to the following methods to alleviate the stuck reaction:

Warm reminder: Because the mobile phone will optimize the system application after upgrading, there may be a slow response in a short time. Please observe and test after 1 day. If it does not appear after the upgrade, please check according to the following scheme:

1, slow response when using applications that need networking.

When using applications that need to connect to the network, if the Internet speed of Wi-Fi is slow or the Internet speed is slow due to poor cell phone signal, the response of the cell phone will be slow. Try changing the Wi-Fi hotspot, changing the location of the mobile phone to ensure good signal, or changing the SIM card to check and confirm.

2. Please restart the equipment regularly.

Restarting the phone can effectively clean up memory garbage and debris. It is recommended to restart 1 time within 2-7 days (the restart period can be adjusted according to the actual memory size).

3. Check whether the mobile phone is hot.

Please go to I Butler Utility to cool the phone and check whether the phone temperature is too high. When the temperature is too high, the mobile phone will appropriately reduce the system performance to reduce power consumption and heat. Please click "one-click cooling" to cool down the phone.

4, check the power saving mode and power situation.

If the low power consumption (power saving) mode is turned on, some performance of the mobile phone will be reduced to extend the battery life. It is recommended to enter Settings. Switch the battery to normal mode and keep it fully charged (above 20%).

5. Uninstall the third-party mobile phone housekeeper software.

Third-party mobile phone management software may conflict with the "I housekeeper" that comes with the mobile phone, resulting in slow response. Please uninstall and try again.

Step 6 clean up the memory

Because the available space of mobile phone running memory is too small, and the available space of storage memory is too small (it is recommended to reserve more than 20% space), the mobile phone will be slow to respond.

Please choose the following methods to operate:

(1) Slide up and pause at the bottom to enter the background and clean up the background programs that are not used for the time being.

(2) Enter the I Manager, click "one-click optimization" to optimize the mobile phone, and if necessary, release more space through "space cleaning".

7. Restart the application

If you use an application, you can end the application background, rerun the application to improve the experience, and upgrade the application to the latest version.

8. Encounter the situation that the game is stuck/not smooth.

You can try to bring up the game sidebar, turn on the performance mode (monster mode), or lower the game parameter settings appropriately to improve the game experience.

* Note: The higher the display effects such as game quality and anti-aliasing, the heavier the system load, and the more likely it is to cause fever and unstable game operation. It is suggested to adjust and reduce the display effects such as game quality without affecting the visual experience.

9. Upgrade the system

The new version of the system has improved compatibility and stability, and it is recommended to enter the settings. System upgrade or setting IQOO UI version of My Device Check whether the mobile phone system is the latest version, and upgrade the application to the latest version.

10, reset the phone.

Go to Settings System Management for backup and reset. Please back up the data of the mobile phone, click "Restore all settings" to try, and if necessary, select "Clear all data" to reset the mobile phone and try again.

note:

Restoring all settings will not delete the software or files, but only reset all settings options; For data security, important data can be backed up before operation. Note: Enter Cloud Service-Device Cloud Backup-Backup Data Type-System Data-Back-Back up some backup system settings and desktop layout immediately; Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service.

Clearing all data will delete all data stored internally (except SD card data), including installed applications, contacts, short messages, files, etc. You can use this recovery when a serious exception occurs and there is no other way to solve it. Please use it with caution.

Note: Please back up important data before this operation.

If you still can't solve the equipment problem after trying the above methods, please bring your mobile phone and purchase voucher to vivo customer service center for processing. Address of vivo Customer Service Center: Go to the website of vivo official website /vivo Mall-My-and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.

You can click this link to view the backup method: Web page link.

If you have more questions, you can go to vivo official website-My-Online Customer Service-Slide the bottom-Online Customer Service-Enter the manual customer service and enter the consultation.