Why is there no sound in the ringtone of glory 1 mobile phone?

If you are using a Huawei mobile phone, you can operate it in the following ways:

1. Please turn the down switch on or off first:

1. Make sure that the mobile phone is not in mute state, please pull down the status bar to check.

2. confirm to turn on the notification permission

enter the settings, search application management, find the information, click notification/notification management, and turn on the notification permission switch. If it is on, please close and reopen it and try again.

3. Confirm to turn off the Do Not Disturb mode

Enter the settings, search for Do Not Disturb and click to enter. If it is turned on, please turn off the Do Not Disturb mode.

4. confirm to turn off the silent notification switch. (This operation is only applicable to EMUI 1.x/11.x &; Magic ui version 3.x/4.)

enter settings, search application management, find information, click notification management, select the corresponding card 1/ card 2 in the category, and turn off the silent notification switch.

2. If the above methods can't solve your problem, please check it according to the following scenarios:

1. There is no vibration or no bell when you receive the message

(1) Please confirm whether the notification bell of the message is set to none or the vibration switch is turned off (only applicable to EMUI 9. X&; Magic UI 2.X）。

enter settings, search and enter application management, find the information, click notification management, and check whether the notification bell is selected as None or the vibration switch is turned off. If so, please set the notification bell and turn on the vibration switch.

(2) Please confirm whether an incompatible third-party theme is used.

it is recommended that you change the official default theme. Enter the theme > My > Preset a theme, select one and apply it.

2. When you receive a message, the indicator light doesn't blink

If you receive a message, you can find out by the following methods:

(1) Check whether the mobile phone supports the indicator light

Some mobile phones have cancelled the indicator light in order to provide users with a larger visual area in pursuit of the ultimate experience of display effect (for example, nova 7 SE 5G, when the charger is plugged in, the three-color light doesn't light up at the top of the screen, indicating that the indicator light is not supported).

(2) Check whether the phone is on the phone or on the screen

When the phone is on the phone or on the screen, the incoming message indicator does not blink by default.

(3) Check whether the indicator light flashing switch is turned on when receiving notification

If the message indicator light of your mobile phone does not flash under all circumstances, it may be that you have not turned on the indicator light flashing function when receiving notification. Please enter the settings, and the indicator will flash when you receive the notice when you enter the search. Turn on this switch.

warm reminder: some models can't find that the indicator light flashes when receiving the notice, so this function is not supported by this model. Please use other steps to check.

(4) Don't blink when judging whether to use some applications to send messages

If you only use some applications (such as WeChat or QQ International Edition) to send messages without blinking, it may be because of the application itself that the incoming messages don't blink. I suggest you feedback the problem to the third-party application, pay attention to the application version update and upgrade the latest version in time.

if the above methods fail to solve your problem, please back up your data in advance (WeChat /QQ and other applications need to be backed up separately) and take the purchase certificate to Huawei Customer Service Center for testing and processing.

3. When the screen is off, there is no bright screen reminder when you receive a new message

(1) Please confirm whether the lock screen style of the mobile phone is set to below the magazine lock screen

EMUI 9.: enter the settings, search for the magazine lock screen and set the lock screen style to the magazine lock screen.

emui11.x/1.x/9.x/magicui2.x/3.x/4.: enter the settings, search and enter the magazine lock screen, and turn on the "open magazine lock screen" switch.

(2) Please confirm whether to turn on the notification bright screen prompt switch

to enter the settings, search for the notification bright screen prompt, and turn on the notification bright screen prompt switch.

4. There is no banner notice after receiving the message

Please confirm whether the banner switch of the message is turned off.

enter settings, search and enter application management, find the information, click notification management/notification, select the corresponding card 1/ card 2 in the category, and turn on the banner switch.

5. Lock the screen and don't display the notification content

(1) Check whether the mobile phone has a magazine lock screen

The notification on the screen lock interface of the mobile phone and all notification functions need to be realized in the magazine lock screen style. If the mobile phone doesn't support magazine lock screen, this function is not supported.

tip: EMUI 9.1 and above & Magic UI 2.1 and above systems can display message content by locking the screen even if it does not support magazine locking.

If the mobile phone supports magazine lock screen, please set the lock screen style as magazine lock screen according to the following operations:

a. Open settings, search for magazine lock screen and click enter magazine lock screen to set it as magazine lock screen;

B. if this switch is not found in the settings, it is recommended to open the theme application: theme > My > Mashup > Lock screen style > Magazine lock screen > Application.

(2) Check whether the mobile phone is set to message bright screen/display the notification content

A. Set to message bright screen: enter the settings, search and turn on the notification bright screen prompt, and turn on the notification bright screen prompt switch to automatically light up the screen after receiving the notification in the information screen state.

B. display the notification content in the lock screen interface:

emui1.x &; EMUI 11.X & Magic UI 3.X has the following two paths, just find one of them:

Path 1: Settings > Notice > Hide the notification content and turn off the switch;

Path 2: Settings > Notice > Lock screen notifications and select to display all notifications.

EMUI 9.X & Magic UI 2.X: settings > Notification center > Lock screen notifications and select to display all notifications.

EMUI 8.X: enter the settings > Applications and notifications > Notification management: click three points in the upper right corner, click lock screen notification, and select to display all notifications;

EMUI 5.X: settings > Notification and status bar > Notification management: click the gear button in the upper right corner, and when clicking the device lock, select to display all notification contents.

C. Turn on the notification permission and display it on the lock screen:

Enter the settings, search and enter the application management, find the application to be set, click the notification/notification management, turn on the notification permission switch, and set the lock screen notification to display.

(3) Check whether the mobile phone uses face unlocking

In order to protect the owner's privacy, in the face unlocking mode, the message content will be hidden and no details will be displayed when the screen is locked. If you want to continue to view the details of the screen lock message, you can set it as follows:

a. If you want to use the face to unlock and don't want the message to be hidden under the screen lock, you can set it as follows:

Open Settings Search and turn on face recognition, enter the screen lock password, and turn off the intelligent display screen lock notification switch. (Not applicable to EMUI 1.1/1.1.1 &; Magic UI 3.1/3.1.1, you can enter the settings >; Notice > Hide the notification content, and turn off this switch to display the message content.)

Turn on the setting search and turn on the intelligent unlocking function, and turn off the intelligent unlocking function.

tip: after the smart unlock function is turned off, you will not be able to use the smart unlock function of wearable devices.

B. It is recommended to use (fingerprint or screen lock password) to unlock the screen and view the message:

You can search in the settings: fingerprint or screen lock password for fingerprint recording or password input.

(4) Check whether only some third-party applications don't display message details

It may be that the third-party application itself has set the hidden message content, and you can turn on the display message content switch in the settings of the third-party application.

to open QQ: click on the avatar > Settings > Message notification > Message notification settings >; Notifications display a preview of the message.

open wechat: enter me > Settings > New message notification, open notification to display message details.

(5) Check whether the application has set the application lock

It may be that the application has set the application lock (only EMUI 9..1 &; Magic UI 2..1 and above), you can enter the settings, search and enter the application lock, check whether the application lock of the application is turned on, and turn off the application lock switch of the application.

if the problem is still not solved through the above methods, please back up the data in advance (WeChat /QQ and other applications need to be backed up separately) and take the purchase certificate to Huawei Customer Service Center for testing.

Third, clear the data

It may be that the data of the information is abnormal, so I suggest you try to clear the data. Operation method:

Go to Settings, search Application Management, find the information, and click Save > Delete the data, then restart the phone and try again.

try to restore all settings: go to settings, search to restore all settings, and click the restore all settings option.

warm reminder: the path of EMUI 5. is setup > Advanced settings > Backup and reset. When the reset setting is used, the switch of the application avatar will be turned off, resulting in the data loss of the application avatar. Please back up the application data before this operation.

after all settings are restored, when setting face or fingerprint to unlock, you need to enter the application lock password to verify the binding. If you forget the application lock password, please try to retrieve the application lock password.

if the above method has not solved your problem, it is recommended that you back up your data in advance (WeChat /QQ and other applications need to be backed up separately) and take the purchase certificate to Huawei Customer Service Center for testing.