Joke Collection Website - Public benefit messages - How to reject items on Taobao

How to reject items on Taobao

1. Just tell the courier directly that you refuse to accept it. 2. Negotiate with the seller on the reason for rejection. If it is the buyer's fault, the shipping cost will be borne by the buyer. If there is a quality problem, the shipping cost will be borne by the seller. 3. During the express return process, you need to pay attention to your logistics status. Check whether the shipment is on its way back. If the logistics has not been updated for a while or it shows that it has stopped. You need to ask the courier company about the status of your shipment. If you purchase something on the Taobao platform and find that you bought the wrong thing, and you have not received the product after the merchant has shipped it, you can choose to return it for a refund without reason within seven days, and then choose to refuse the express delivery. The current express delivery information can be seen on Taobao. After you choose to return the goods for a refund without reason within seven days, the merchant will recover the goods themselves. You will also be reminded to refuse delivery. You can call the courier after the express arrives at the destination and request not to deliver the goods, but to return the goods directly