Reading recommendation: Simple work plan for property employees (5 articles)

In order to carry out the work smoothly and help us save working time effectively, we can prepare our own work plan in advance. Simply put, a work plan is some arrangements you make for your work in advance. What does an excellent work plan look like? Therefore, this column has specially compiled the work plans of property management employees. Welcome to read, I hope you like it! Work Plan for Property Staff 1

The property management company should formulate daily, weekly, monthly, quarterly and even yearly plans for cleaning and cleaning work. For example:

Daily cleaning work

(1) The roads in the jurisdiction (building) are cleaned twice and kept clean throughout the day;

(2) The jurisdiction (building) ) Clean the inner green belt, such as grassland, flowers and shrubs, architectural sketches, etc. once;

(3) Mop the floor of the elevator room of the building twice, and wipe the surrounding guardboard once;

(4) Clean the stairs and corridors on each floor of the building once, and wipe the stair railings once;

(5) Collect the domestic garbage generated by each household and the garbage dumped in the garbage bin, and carry it back Responsible for shipping to designated address.

Weekly cleaning tasks

(1) Mop the public corridors on each floor of the building once (mainly refers to the lower floors, several floors can be mopped a day, and all mops are guaranteed within a week);

(2) Clean the owner’s mailbox once;

(3) Clean the balcony (including podium, carport), courtyard and ditch once.

Cleaning tasks every month

(1) Remove dust and cobwebs from the ceiling once;

(2) Wipe the special glass windows of the walkways on each floor once (Wipe several layers every day, and ensure to wipe them all once within a month);

(3) Clean the lampshades of public corridors and street lamps once.

In addition, the glass curtain wall of the building is planned to be cleaned once a month or quarterly; the granite and terrazzo interior walls are planned to be cleaned once a year; the general concrete interior walls are planned to be cleaned once a year. Leave to paint once and so on.

Regular inspections

The property management company can consolidate the detailed content of daily, weekly, quarterly, and yearly cleaning work in the form of record reports, which helps Conducive to arranging work and conducting regular inspections. Work Plan for Property Staff 2

As a property manager, it is my responsibility to create a good community environment for residents and lead residents to build their own homes. In the past work, I led all the staff to carry out the work smoothly, and effectively implemented various business tasks with the cooperation of community residents:

1. Three community public affairs

1. Comprehensively implement leasing service work, hold a mobilization meeting for all staff, clarify the meaning and purpose of leasing services, unify thinking, and collectively learn relevant business promotion content and business handling procedures to ensure the normal progress of the work.

2. In order to improve the fee collection rate and ensure a virtuous financial cycle, all property assistants, front desk staff, and leaders and above are organized to learn the "Work Process for Collection of Various Fees" in the form of special meetings.

3. In the form of a special meeting, organize the management backbones of the three communities and relevant staff to collectively study the "Case Notification Management System", "Case Notification Operation Flow Chart" and related operation forms, clarify responsibility relationships, and put an end to Various similar negative cases have occurred again and comprehensively improved the quality of management services. This is also the top priority in the 20xx work plan.

4. Formulate the "Security Equipment Management Regulations", including walkie-talkies, patrol sticks, gate computers, etc., and implement them conscientiously, clarify the responsibility relationship, whoever damages it will be responsible, and prevent all kinds of unreasonable use Phenomenon.

5. Review all aspects of the three communities since July last year, conduct comparative analysis, find gaps, and make more feasible and specific measures for the next step of work improvement.

2. Project xx

1. Make every effort to hand over the properties of 30-35 buildings to ensure the satisfaction of the owners.

2. Supervise the management office to make and install motorcycle license plates for buildings 26-29 in a timely manner; and urge the management office to issue a notice in a timely manner, requiring owners to go to the management office to complete the rental and parking procedures before May 20 , motorcycles in this area will be fully charged from June 1st. Coordinate with security to carry out implementation work before execution.

3. Continue to follow up on the greening planting work in buildings 26-29.

4. Supervise and urge the timely replanting of incomplete gaps in some green belts.

5. Supervise the engineering department to complete relevant ancillary projects for 30-35 buildings, such as roads, landscaping, monitoring centers, warehouses, parking space planning, etc.

6. Do a good job in personnel adjustment and recruitment for individual positions (such as: the greening team leader is in place, the backbone of the management office is in place, etc.) to ensure the normal operation of the project.

7. Formulate the "xx First Owners Committee Establishment Plan" and a series of work measures for the preparatory meeting to lay a solid foundation for the creation of "municipal excellence" work.

III. xx Project

1. Strengthen the management of uncooperative motorcycles in the third phase, give full play to the role of identification, strengthen the need to complete the rental procedures before parking, and strengthen charging Work.

2. Strengthen the management of motorcycle rentals in the fourth and fifth phases, eliminate all long-term free parking phenomena, and maintain normal order.

3. Coordinate with the finance department to deal with bad debts in a timely manner.

4. Supervise the comprehensive inspection of the infrared alarm system of the project, identify the problems, and make corresponding improvements to ensure the sensitivity and normal operation of the system.

5. Mobilize and dismantle the sheds that individual owners have built haphazardly in private gardens to avoid affecting the overall appearance.

6. Supervise and improve the information management of the community shops in the project.

7. Supervise and urge the treatment of dead wood in individual parts of the stairs in the first and second phases to maintain the integrity of the property.

8. Supervise and supervise the troubleshooting of walkie-talkies in the 7th building of the fifth phase.

IV. xx Project

1. Supervise and organize the archives of buildings 12-15 (***36 households, 32 households have been taken over).

2. Do a good job in the use and maintenance of peripheral red line alarms, including trimming and trimming of green plants on both sides of the inner and outer perimeter.

3. Develop on-site tracking and verification of safety alarms, and clearly define the relevant requirements for alarm removal and recording operations to avoid operational negligence.

4. Follow up and implement the opening of the club swimming pool, and do the corresponding management and maintenance work, including ticket sales, swimming pool water quality treatment, etc.

5. Supervise and supervise the completion of related ancillary projects for buildings 12-15, including the installation of ground railings for overhead parking spaces, clarification of the property area of ??parking spaces (the company requires the sale of overhead parking spaces), landscaping, security rooms, and monitoring rooms , warehouse and other work improvement.

6. Follow up the installation of fitness equipment in the community.

7. Supervise the collection of various expenses.

8. Follow up the installation of the broken glass door leaf in the 7th building.

9. Follow up on the replanting and transformation of some green plants (for example: 3 large-leaf oil palm trees that are about to die at the entrance of the gate should be replaced).

V. Other matters

1. Cooperation in xx "Shiduo" investment registration and other work.

2. Carry out various daily work according to the requirements of the company's "Agenda".

3. Coordinate relevant departments to complete various tasks. Work Plan for Property Employees Part 3

In the second quarter of 20xx, the District Property Office will firmly adhere to the main line of government property services for community grassroots infrastructure and industrial transformation and development in the district, and attract investment through industrial housing Attracting investment, disposing of low-value properties, purchasing high-quality properties, and urban renewal provide property support for the economic and social development of our region.

1. Do a good job in attracting investment for industrial housing. District-owned properties are an important platform for attracting investment in our district. Currently, the industrial buildings that can be used for attracting investment are Shem Yip Jinyuan Building Tower and Boxing Building. Our office will fully cooperate with the Investment Promotion Bureau and other industrial departments to conduct on-site inspections of the properties. Business attraction and other investment promotion work.

2. Dispose of low-end properties. Publicly dispose of properties that are difficult to manage and have poor returns in batches.

3. Purchase high-quality properties. In accordance with the "Implementation Measures for Property Acquisition by the Luohu District Government of Shenzhen City", high-quality properties are purchased in response to the housing gap for community grassroots infrastructure and the needs of industrial development layout, especially on the 4th floor of Tongqing Pavilion of Dongmen Tongle Building and Nanhu Lianhua The purchase of 2A and 2B properties on the second floor of the building, the podium property on the east side of Caishijiayuan, and the first-floor staff canteen property of the single dormitory building of Material Company No. 1 Industrial Zone, Jubao Road, Liantang.

4. Urban renewal improves property quality. First, through the district's urban renewal project, we will build community grassroots basic housing and innovative industrial housing, and at the same time, we will do a good job in receiving properties for urban renewal. The second is to actively do a good job in the demolition and compensation work of urban renewal projects in the areas where district-owned properties are located, improve the quality of district-owned properties through urban renewal, and focus on the demolition and compensation of district-owned properties in urban renewal projects in Hubei area and Liantang area.

5. Continue to promote the industrial heritage protection planning and operation plan of the Jinwei Brewery Project. Work plan for property management staff Part 4

On the occasion of bidding farewell to the old and welcoming the new, the property company reviewed the work carried out in ××, summed up experience, identified deficiencies, and actively cooperated with the group with a more pragmatic attitude. The strategic policy of operation, detailed management, tapping potential from within, seeking benefits from management, stricter requirements, strengthening training, having the courage to face shortcomings, uniting as one, enhancing the awareness of the overall situation, responsibility and collaboration, working together with one heart and one mind, and working hard to complete Work. We will continue to carry forward the spirit of professionalism and dedication, and work hard for the rapid development of the company.

"Sun Tzu's Art of War" said: "Between heaven and earth, there is nothing more valuable than human beings." Employees are the foundation of an enterprise, and employee quality is the foundation of an enterprise's high-quality services. We will regard cultivating a professional, efficient and strictly managed service team as the basic strategy for internal management of the property in ××, implement strict management and treat employees well, carry out a series of training plans and performance appraisals, promote corporate culture, and strengthen Brand awareness, improve team cohesion and centripetal force.

1. Personnel Administration

Personnel administration work goals:

The turnover rate of personnel in the month is less than

The coverage rate of personnel training reaches

The staff recruitment rate has reached

Employee life satisfaction has reached

⒈Team building lies in institutionalized management. The annual priority of the Personnel Administration Department is to improve the management system. Refine the job responsibility system, fully unify responsibilities, rights and interests, and implement them in place. Implement a matching performance appraisal system to mobilize employees' enthusiasm. Performance comes from execution, and execution comes from details. The Human Resources Department plans to use the Security Department as a pilot to put forward specific job responsibility requirements for each position, implement a new performance appraisal system, mobilize employees' enthusiasm for work, and enable employees to continuously strengthen their Self-management ability, clear work standards, improve the motivation for self-improvement and gradually promote it. Performance management is adopted in each position and strives to be fully covered in March to improve the overall service level and team execution strength. On the basis of an effective performance appraisal system and job responsibility system, the Personnel and Administration Department will strengthen supervision and conduct planned inspections and management of the operation and execution of positions. Discover problems in time and make improvements in a timely manner.

⒉The Human Resources and Administration Department will regard improving the quality of employees as the focus of department work, formulate targeted training plans, combine business knowledge training with corporate spirit, adhere to positive indoctrination, strengthen concepts, and enhance employee ownership Sense of responsibility and professionalism, cultivate the spirit of pioneering and enterprising, and have the courage to contribute. Employees are required to truly put “owners first” in their work. The corporate spirit and purpose serve as the common basis for unifying the will and actions of employees. In the personnel management process, the policy of survival of the fittest is adopted, and employees who join the company and become regular employees are strictly controlled according to the standards, gradually improving the quality of employees, and then improving the overall quality of the team.

⒊While improving management requirements, we will further care about employees' lives, pay attention to their needs, strengthen the management of employee dormitories and canteens, and organize corresponding employee birthday activities and team activities. We attach great importance to improving employee welfare, strengthen communication with employees, listen to employees' opinions through multiple channels, integrate them, and make improvements in a timely manner.

⒋Effectiveness is the ultimate goal of an enterprise. Through the implementation of the job responsibility system, the Human Resources and Administration Department will re-examine the staffing situation of each department and position to avoid overstaffing and establish a capable and efficient service team. To achieve the goal, strictly control personnel costs.

⒌In terms of administration, we will actively strengthen communication and coordination with various departments and vigorously cooperate on the premise of cooperating with the needs of business departments to carry out their work. Modify existing work procedures to make them more standardized and regularized. Complete material procurement in a timely manner, strictly manage the material procurement and use control processes, pay attention to the management of company assets, warehouses, and vehicles, plug loopholes, and do a good job in checking to ensure that the company's property and interests are not lost.

2. Customer Service Center

Property management is service-oriented, and the customer service center is the service window of the entire property company. To this end, the service center will put service first, adhere to the "people-oriented" service tenet, standardize management, pursue innovation, and serve sincerely. Continuously improve the property value of Jiangnan Shijia and maximize the use efficiency of the property.

Work ideas:

Emphasis on cost control awareness and cost management procedures;

Emphasis on effective team operation and service processes;

Emphasis Standardization of public services and personalization of special services;

Emphasis on the "people-oriented" service concept and humanization of services;

Committed to building a harmonious community with good communication with owners.

Goal setting:

The comprehensive customer satisfaction rate shall not be less than %;

The comprehensive timely service rate shall not be less than %;

Business % of skills training;

The greening intact rate of the community should not be less than %;

The greening coverage rate should not be less than %;

The management fee charging rate should gradually reach %;

The second-phase charging rate reaches %;

The daily cleaning rate of domestic garbage is %;

Work focus:

According to the Review and reflection of the work in ××, in ××, we will be committed to strengthening standardized management, coordination and communication, and implementation to improve the efficiency of management services and create a harmonious living environment.

() Develop and improve the work manual so that employees can operate it by opening the manual, such as "Management Rules and Regulations and Operating Procedures", etc. Make every employee understand the work procedures and be familiar with the management procedures, so as to achieve the purpose of regulating themselves

and serving the industry customers. We also provide employees with regular training in business, skills, service awareness, etc., and continuously improve the level of service center employees through continuous intensive learning. Lead a team of employees with excellent business skills and strong service awareness as soon as possible. Strictly monitor employees who work in the service center, conduct regular assessments and evaluations, and resolutely replace incompetent employees.

() The environmental management of the community is extremely important. How to create a good and comfortable living environment for the property owners is an issue that we attach great importance to. Past management experience tells the work plan of the property staff 5

This year will be a year of comprehensive improvement in our property work. We will work hard to make up for the shortcomings and shortcomings and improve comprehensively. According to the company's strategic goals and work deployment in the new year, xx district will work in 20xx The plan will be to carry out work closely around "xxxx". The main work plans are:

1. Comprehensively implement standardized management

Revise the work manuals of each department on the original basis to standardize work The process should be strictly implemented according to the work system, and the implementation of the system should be strengthened to make management work well-founded. We will also standardize management and improve all kinds of files. We will focus on standardizing records in forms to ensure that they are comprehensive, detailed and well-documented.

2. Implement performance appraisal work and improve service quality

Based on performance appraisal indicators, implement a target management responsibility system, clarify work responsibilities at all levels, assign responsibilities to people, and pass inspections , assessment, truly reward diligence and punish laziness, improve employees' work enthusiasm, and promote the effective completion of work.

3. Strengthen the training and assessment system

According to the company’s training policy, formulate training plans to improve service awareness and business level.

Carry out targeted job quality education to promote the improvement of employees' comprehensive qualities such as dedication to work and service awareness. Repeatedly strengthen training for employees in terms of service awareness, etiquette and courtesy, business knowledge, coping ability, communication ability, self-discipline, etc., and check and implement it in actual work, improve management service level and service quality, improve the overall quality of the employee team, and provide The company reserves human resources for development.

4. Establish a strict security system based on the actual situation of the community

Start with system specifications, assign responsibilities to people, standardize supervision and implementation, strengthen team building based on performance appraisal, and increase the supervision of residents in the community The publicity of security knowledge has opened up a situation of joint prevention and treatment.

5. Improve daily management, carry out convenience work, and improve resident satisfaction

Standardize daily work management with systems, and improve the maintenance of community buildings, fire protection, and public facilities and equipment , to satisfy residents, vigorously carry out paid services such as housekeeping cleaning, garden maintenance, water and electricity maintenance, and provide high-quality services to owners.

6. According to the company’s annual overall plan, carry out community cultural activities and create a harmonious community

According to the annual work plan, the focus of the recent work is:

1 . According to the system specifications issued by the operation center, strictly implement them, rectify and improve them one by one, and implement them according to the implementation date;

2. Organize training and study for employees in each department according to the daily work assessment standards in the "xx System", Clarify job requirements;

3. Formulate a feasible plan for vehicle parking charges;

4. Cooperate with the development of community cultural activities such as "Warm Community Life Silhouette" in the operation center and organize relevant The department shall make preparations;

5. Complete the training work for the month according to the department plan.

In short, since the adjustment of the organizational structure, the daily work of the district has been carried out smoothly under the correct guidance of the company leaders, and the quality of cleaning and greening work has been significantly improved. However, the order of vehicles in the community has been significantly improved. Management, management of maintenance of public facilities and equipment, and training and construction of internal teams within the department are still weak. For me personally, I have been working on the property customer service line, and my contact work mainly focuses on customer complaint handling, internal and external communication and coordination, and community cultural activities. I do not have a comprehensive knowledge of the technical operations and internal management of other departments, especially The detailed management of engineering and security work is even more weak. In 20xx, District xx will adopt a pragmatic work attitude, keep up with the company's development needs, take the company's overall work policy as the direction, complete various work tasks and assessment indicators with quality and quantity, and achieve great results in the year of service quality improvement.