95598 sent a message telling me that my mobile phone number has been changed because of power failure. Can the information be changed at will?

Our company implements a strict customer information management system and will not change customer information at will. If the customer requests to change the file information, our company will verify the customer's identity in strict accordance with the specifications and make the changes. At the same time, we will send a text message to remind the original reserved mobile phone number. Please confirm whether the new number is for family or friends.