You can surf the internet if you have a phone bill, but you can't make phone calls or send text messages.

If your mobile phone can't answer the phone and send text messages, the common reasons and solutions are as follows. I suggest you check:

1, check whether the mobile phone is in arrears, and suggest paying for recharging;

2. Check whether the function or signal of the mobile phone is normal. It is recommended to change your mobile phone or location and try again.

3. Try to restart or replace the mobile phone to see if you can answer the phone and send text messages;

4. If you can't use the function of receiving and calling when roaming to other places, it is recommended to check whether the local network signal is normal and whether roaming authority is enabled for this number;

5. Check whether the mobile phone is set with call forwarding, flight mode on, call barring, etc. It is suggested to cancel before trying whether you can answer the phone;

6. Check whether the number of SMS center is set correctly;

7. Check whether there is a problem with the mobile phone card. You can also take your mobile phone card to the local business hall for testing or replacement.

If you still can't solve the problem, you can contact the local customer service.

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