Why can’t Huawei mobile phones receive text messages of 10086?

1. If your mobile phone can receive text messages from other numbers, it means that there is no problem with your text message settings and communication channel.

2. This is usually because you have installed 360 Security Guard, Information Manager and other software, which has blocked special service code text messages such as 10086. It is recommended that you check the interception box in the software and block these special service numbers. Add to whitelist.

3. If the above software is not installed, it may be caused by a mobile phone virus. It is recommended that you restore factory settings or flash your phone under the guidance of professionals.