How to write the bad review of the US group takeaway?

How to reply to the small weight of the US group's takeaway bad review?

1. First of all, thank you very much for choosing our restaurant. This time, because of our work mistakes, your meal was really unpleasant. We sincerely apologize to you and accept your criticism and correction. We will definitely strengthen the training of our friends in the future. I hope you can come again. I wish you a happy working life! Grateful!

Dear, I'm very sorry that we didn't give you a pleasant dining experience. This is our problem. There is something wrong with our communication with the kitchen, which must be improved immediately. I hope you can give us a chance. Next time you come, I'll ask the master to make you a special XX dish, which is often fresh. Be sure to look me up when you come. My name is XX and my telephone number is XXXX. Wish you a happy life!

Don't worry, I will definitely give you a statement. This second boy sent the wrong meal, so I won't knock out his teeth! (I'm not usually so violent, really) I didn't let you go home satisfied today. Our shortcomings are too great. I bowed deeply to you and said from the bottom of my heart, "I'm sorry, it's all the fault of the store." I hope you adults have great discretion. " Don't be angry yet, okay? "Our shop never finds fault. If it is wrong, it is wrong. Next, we must find the problem immediately and correct it in time. Honey, can I give the shop a chance to treat you to ice cream? Really! Otherwise, wait. I want to go home and make an invitation to eat ice cream. See you later! Oh, by the way, our phone number: XXX must keep the appointment!

Failing to deliver food according to the remarks

1, I'm sorry, master ~ Just now the bartender was too busy and the food was too sloppy, so I didn't see your comments. I will definitely educate him for you in the future, and such problems will be reiterated in the store ~ strictly put an end to ~ I hope you have a good mood ~ please continue to support us ~ I will definitely let you have a good meal!

2. Your Majesty's pardon ~ My little girl lost her mind for a moment and forgot your instructions ~ I hope your Majesty will be lenient and will make contributions ~ I will serve your every meal well ~