Joke Collection Website - Public benefit messages - Charge the phone bill online, it hasn't arrived for a long time. It's been a day. Can you communicate with China Mobile or solve it?
Charge the phone bill online, it hasn't arrived for a long time. It's been a day. Can you communicate with China Mobile or solve it?
1. It usually takes 1-30 minutes to pay through the official mobile electronic channel. If the deduction is successful, but the recharge has not arrived, the system will make a reconciliation for you the next day. Please verify the receipt after 14 the next day.
2. If the account fails to arrive within the time limit, you can follow the official account of "China Mobile 10086" on WeChat at 8:30- 17:30 every day, reply to "manual service" and enter online customer service for further processing, providing: payment channel, payment time, payment amount, payment order number, payment number, debit bank account number, etc.
3. Payment failed through Alipay, JD.COM, Tmall, Taobao and other websites and various external platforms such as app software. It is recommended to consult the customer service of the corresponding platform. At the same time, it is suggested that you choose the official channel of Guangxi Mobile to pay in the future.
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