Telecom points exchange, charged all afternoon, all 0800 14, is this a lie or a display, what's the matter?

0800 14 is the error prompt code of telecom integral exchange. The appearance of this code may mean the following possibilities:

1. The system is busy: at present, there are many people redeeming points, which leads to problems in the system network. It is recommended to wait a while before redeeming.

2. Arrears: users can't participate in points exchange activities when they are in arrears.

3. Mutually exclusive subscription: The traffic packets redeemed for points are mutually exclusive with the 4G traffic packets, and cannot be subscribed at the same time.

4. Effective time: The effective time of traffic packets and SMS packets for redemption of points is next month.

If you can't successfully redeem points after eliminating the above reasons, it is recommended to contact telecom customer service for more help.