Joke Collection Website - Public benefit messages - Where can I complain about the repeated deduction of ETC fees?
Where can I complain about the repeated deduction of ETC fees?
If etc fees are deducted at will or repeatedly, you can call etc's manual customer service phone to accept it and show the relevant deduction voucher to the customer service. High-speed toll stations will also provide vehicle traffic records. If the situation is true, the bank will return the overcharged part to the user's account within the specified time. The following is an introduction about etc deduction: 1. Handling of arbitrary deduction: etc's arbitrary deduction or repeated deduction can be accepted by calling ETC's manual customer service first and showing the relevant deduction voucher to the customer service. High-speed toll stations will also provide vehicle traffic records. If the situation is true, the bank will return the overcharged part to the user's account within the specified time. 2. Other handling methods: If there is no result from calling the ETC complaint phone, you can go to the expressway office or ETC service outlet to handle the complaint on the spot, fill in the application form and recalculate the charges. If you still can't solve the problem, you can complain to the Consumer Association or the Industrial and Commercial Bureau, or you can call the public hotline 12345 to handle the problem of ETC's arbitrary deduction, and safeguard your rights and interests through legal channels.
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