What is the role of emergency contacts in Tiktok Travel?

The itinerary content automatically shared with emergency contacts in Didi Taxi is your travel information, as well as the driver’s license plate number and phone number. Sharing this information is also for the sake of your life safety

While passengers are waiting to be picked up and heading to their destination, they can find the "Share Trip" button in the "More" upper right corner of the main interface of Didi Chuxing APP

After clicking the button , passengers can choose one of the three sharing channels of WeChat, SMS, and QQ to manually share their itinerary information with relatives and friends who want to share it

The shared itinerary information includes the starting point, end point, and pick-up and drop-off of the passenger's order Departure time, distance to destination, estimated arrival time, vehicle license plate information and vehicle real-time location

Extended information Didi Chuxing safety rectification will be carried out from 23:00 on September 8 to September 15, 2018 From 5 a.m. to 5 a.m. on the same day, taxi, express, Uber, Uber, carpooling, private car, and luxury car services will be suspended in mainland China between 23:00 and 5:00.

1, 9 Starting from September 4th, the original "emergency help" function on the passenger side will be upgraded to "one-click alarm"; starting from September 13th, the "one-click alarm" function will be launched on the driver's side; 2. Starting from September 4th, the "safety" function will be launched on the passenger side Center” quick entrance, allowing users to quickly use one-click alarm, itinerary sharing and other functions; 3. Starting from September 4, the passenger terminal will gradually prompt you to add emergency contacts, which will help relatives and friends quickly link up with the police when needed and obtain the itinerary in time Information; 4. Starting from September 8, on the premise of encrypting data and protecting the privacy of drivers and passengers, the full-course recording function will be piloted in online ride-hailing services (express, premium, private cars, etc.) 111; 5. September 13 Starting from today, the driver safety training plan for the entire platform will be upgraded. Safety tips will be strengthened on the driver side, and safety knowledge assessment will be conducted before driving every day. Drivers can only accept orders after passing the test; 6. On the basis of the cleanup plan for driver-vehicle discrepancies launched in May , continue to carry out criminal record screening, daily facial recognition and other operations, and continue to cooperate with the police to resolutely crack down on crime; 7. The average daily customer service inquiries and complaints on the entire platform in August were 2.12 million, of which 1.51 million were processed intelligently. 15,000 customer service personnel (5,000 self-built and 10,000 outsourced) are still unable to maintain the quality and quantity to undertake the remaining 610,000 incoming lines

Didi will continue to invest optimal resources into the customer service system and build it by the end of the year The customer service team will increase to 8,000 people and continue to build the strength of a safe and advanced customer service team

On September 14, 2018, Didi issued an announcement stating that it would resume late-night travel services from September 15, but express and Private car drivers must be registered for more than half a year and have more than 1,000 safety services before they can take orders late at night

On September 26, 2018, Didi announced the progress of safety function upgrades, saying that starting from September 27, Didi will Face recognition will be randomly checked in a single gap, and orders can only be accepted after passing the test; starting from September 30, the police investigation process will be further accelerated on the premise of complying with laws and regulations. Users who pretend to be police officers to obtain user information will bear legal responsibility

Baidu Encyclopedia Didi Travel Safety Rectification