What's the phone number of cross express?

The national 24-hour cross-logistics customer service hotline is 95324.

The national unified customer service hotline 95324 has been officially opened in July 1, 2065438. The newly launched 95324 can send short messages in addition to the necessary call function, which can meet the needs of users for 24-hour parcel delivery services such as checking, sending and consulting.

Extended data

Introduce value-added services across express delivery.

Insurance service

Cross-border express delivery is determined by the shipper and is based on the value-added service declared by the shipper. In the process of express delivery service, the shipper can declare the value of the consigned goods to Cross Express and pay the corresponding fees. When the goods are damaged or lost during transportation, Cross Express will compensate according to the declared value of the consigned goods according to relevant regulations and actual conditions.

Waiting for delivery

Express mail will not be delivered after it arrives at the destination, and the shipper will inform the courier before arranging the delivery.

Payment/storage fee

If the sending and receiving address is a warehouse, logistics center, bonded area, customs supervision area and other non-striding charges (warehousing fees), striding can be prepaid, and the prepaid warehousing fees will be settled together with the freight.

Message service

Within 15 minutes after the goods are signed, the shipper will be informed of the signing time and the signatory by SMS. Eat pie day and night

Cross-express provides customers with 24-hour delivery service and ensures normal aging.

waterproof packing

In order to avoid moisture and water seepage caused by weather change and transportation, the goods are specially packed with waterproof film. At the same time, the goods are repackaged in woven bags, which can effectively protect the waterproof and integrity of the goods and prevent the leakage of customer information.

Entrustment receipt

If you need to entrust a cross-border courier to pick up the goods at the designated point, you can call the exclusive sales department to obtain the Letter of Entrusted Pickup, fill it out completely and send it to the cross-border courier, and you can accept the entrusted pickup at home.

Collection on delivery

Trans-express can provide fast freight (commodity) transportation services for shippers, and at the same time, it can collect the payment from the consignee on behalf of the shipper according to the shipper's requirements, and guarantee to return the payment within 7 working days.

Sign the receipt

According to the requirements of the shipper, at the same time of delivery of the goods, the list of goods of the shipper and the consignee shall be returned to the shipper after being signed or sealed by the consignee. The freight paid by the third party is not paid by the shipper or the consignee, but by a third party associated with either party.

Baidu encyclopedia: kuayue express group co., ltd

Kuayue Express Group Co., Ltd. official website