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The following actions are recommended:

1. Check whether the mobile phone network connection is stable. It is recommended to try a wireless network.

2. Try to update the software version.

3. Click on the mobile phone application-Settings-Application Manager-Download-Select the problematic application-Clear the data.

4. Back up data (contacts, text messages, pictures, etc.). ), restore the factory settings and try to reinstall.

5. Update the mobile phone system version.