Annual Work Summary Template for Shipping Salesmen 202 1

With the completion of the work of the shipping salesman, it is our duty to summarize the work in time. The following is the template 202 1 for the annual work summary of my personal shipping salesman. I hope I can help you.

Summary of Personal Annual Work of Shipping Salesman Part I

Time flies, and 20__ has passed in an instant. Looking back on my work in the past year, I have gained a lot, including a lot of hardships, but what impressed me more was the joy of successfully completing my work. Under the correct guidance of company leaders, with the strong support and help of colleagues in various departments, both ideological quality and working ability are constantly improving and perfecting. Under the guidance of my colleagues, I have made great progress in handling business. In order to better serve customers and better safeguard the interests of the company, the work is summarized as follows.

First, the heart is used by the ship, the feelings are tied by colleagues, and the interests are contested by the company.

1, the shipping work progressed steadily. In the face of the company's growing business volume and market expansion, employees in each department are full of confidence and devote themselves wholeheartedly to their posts. Under their leadership, I began to stand on a brand-new stage for interpretation. Be careful when making shipping documents. Learning without thinking is useless, thinking without learning is dangerous. Keep learning when your English foundation is not very good, write down English words you don't know, and make continuous progress every day.

When handling joint inspection procedures, we should always be correct-efficiency is the guarantee and courage is the guarantee. The correctness of document production and processing methods is the most powerful guarantee for efficient implementation, and courage is the escort for the smooth completion of tasks. In the past, people were confused because there was too much to learn. With hard study, I have been able to clearly identify the most urgent task at present, submit the joint inspection documents of relevant departments without advance or delay, and have begun to find out the nature of frequent contact with office officials, so that I can deal with specific problems. When faced with unexpected events, I feel more calm, and I no longer panic and fear.

2. Maintain good relations with partners such as port units. As the coordinator and balance pole of all stakeholders, the shipping agent is the bridge to realize the communication between the joint inspection unit and the ship owner, cargo owner, commodity inspection, pilotage and transshipment company, and maintaining good relations with them has become an indispensable part of my work.

A good work attitude has become the key point for me to enjoy my work, so I keep saying to myself, "Actually, I'm fine, it's no big deal. I'll thank him if I can finish my work." And according to the requirements of the company leaders, I must first leave a good impression on the other side from my self-image, dress neatly and generously, always smile, always speak polite language and infect the surrounding area with my own behavior. When contacting the joint inspection unit outside working hours, it is necessary to "say hello politely before relaxing". Maintaining the relationship with the Joint Inspection Unit is a very long process, and it cannot be achieved overnight. Therefore, the most important thing to maintain this relationship is to rely on your heart. In case of holidays, we should send them a short message, make a phone call and send them blessings. No matter in the market or on the road, when you meet them, you will drive away the cold and ask for warmth and warm people's hearts with words!

3. Help each other with colleagues and strive for progress. The development of the company is inseparable from everyone's efforts. Only when everyone is making progress can the development of the company get twice the result with half the effort. So I have been asking excellent colleagues around me to learn from them and their behavior. Under their example, I began to be impressed. Everyone can share weal and woe in work and life. For "better, faster and stronger", we have always been.

Second, no one is perfect, and gold is not enough.

1, lack of work experience, and the ability to judge and make decisions on things needs to be strengthened. In the work, due to the lack of a deep understanding of the work, when some urgent and unexpected things appear, they often avoid the importance, fail to grasp the most important contradiction, fail to make the best decision in the fastest time, and sometimes even attend to one thing and lose sight of another.

2. Lack of rigorous work attitude. In the past work, we sometimes made mistakes because we didn't pay enough attention to something or because we were careless. Maybe this is a very small mistake, which will affect our work progress and even the interests of the whole company. So we must pay attention to it and keep a clear head at all times before similar situations happen.

3. The knowledge of shipping business is too narrow and the expansion space is limited. At present, our company is mainly engaged in oil tanker business, so the relevant shipping agency and operation process I can contact is limited to oil tankers, and I know a little about other bulk cargo, containers and other agency businesses. When I have this kind of business, my work will definitely be quite passive, so I should also pay attention to consultation when contacting friends from other agencies and reserve more relevant business knowledge.

Third, look to the future and make plans first.

Continue to strengthen the study of ship English, consolidate the business operation process, be familiar with the matters needing attention in ship docking, and keep up with the company's business progress. Continue to maintain friendly relations with JIU staff, constantly broaden the circle of interpersonal communication, do more things and talk less, make more friends and make fewer enemies. Strengthen communication with colleagues, especially learn from colleagues. Ask them modestly if you don't understand, and strive to approach the standards of excellent employees of the company as soon as possible. After work, I tried to consult my colleagues in the freight forwarding department, deepen my understanding of the customs declaration business, study hard, and obtained the qualification certificate of customs declaration at one time.

Based on today, another new starting point and another sunrise, we are confident and confident under the correct guidance of company leaders; Looking forward to the future, we will sing and laugh all the way.

Summary of Personal Annual Work of Shipping Salesman Part II

Dear leaders:

Hello! _ _ _ _ year has special significance for me, because it is the first year that I graduated from school and entered the society.

Entering _ _ _ _ is my first job and a starting point of my career.

Through four months of continuous learning and the help of colleagues and leaders, I gradually learned about the logistics industry, and my personal work skills have also been significantly improved. Although I still have some shortcomings in my work, thank you for your tolerance and help.

Now, I will review my work since I joined the company and elaborate my future work plan. I put this report in order as follows.

I. Summary of my work

During this time, I mainly did the following work.

1. Under the arrangement of the company, I first learned the basic operation of the office and became familiar with the daily operation process of the company. My specific work includes establishing a perfect customer contact file, sorting out the frequent contact between the company and customers, and recording the information of new customers in copied paper documents and in essays. Computer input, sorting out the company's internal documents, making electronic documents.

2. Participate in the company's business due to business processes, business operation modes and norms such as customs declaration and inspection, modern logistics, bonded logistics, freight forwarding, transportation and warehousing. Although my major is related to this, I have never practiced it, so with the help of my colleagues, I gradually learned about various operations and reorganized my own operational ideas in combination with the actual situation of the company.

3. Undertake the internal financial accounting and cashier work of the company, register the daily expenses of the company and record the company's operating income. Classify, count and record expenditure and income in computer files every month.

Second, job analysis.

Although some progress can be seen in the work during this period, it is still far from professional logistics operators. Comprehensive analysis mainly has the following reasons.

1, no work experience, lack of comprehensive knowledge and skills.

Although I am a fresh college graduate majoring in international freight transportation, my business progress is not very satisfactory because I just graduated without relevant work experience, social network and comprehensive logistics operation experience.

Unreasonable business errors often occur, resulting in the operation process can not be put in place immediately, resulting in a lot of waste of time and energy.

In this way, you can only grow up in mistakes, constantly strengthen your study, constantly cultivate your knowledge and skills in all aspects, and become familiar with the daily operation of the company as soon as possible.

2. Lack of life experience and communication skills.

As a newcomer, I don't have enough social experience and life experience, so I often make some unnecessary mistakes in my daily business contacts. The gains and losses of customers in words happen from time to time, so we must practice certain customer communication skills.

3. The company lacks professional operation experience. Our company is in the initial stage, and many businesses are not mature enough to further expand, which leads to the stagnation of the company's business volume and no corresponding output benefits. The solution is to further strengthen learning, absorb the experience of other companies, do what our company is good at, and add new customers on the basis of consolidating existing customers.

Third, personal summary

During this period, I have made great progress in my ideological understanding and working ability, but there are still gaps and deficiencies. For example, the overall thinking of work needs to be further clarified, and things should be done in the simplest way. I am not proficient in my work, I don't think much, I don't turn fast, I don't think ahead, I do it first.

Ensuring accurate business and fulfilling the responsibility of satisfying customers are the characteristics of our work. From the nature of logistics work, it has the characteristics of strong professional comprehensiveness, complex links, meticulous procedures and strong suddenness. This requires us to have a solid professional foundation, comprehensive knowledge accumulation and a serious and responsible work attitude. As a member of the company, engaged in the logistics industry, my comprehensive knowledge accumulation is far from enough. Because I just started working, I don't have mature social work experience, and because of the sudden logistics work, I often have to do it according to the plan arranged by the leaders.

At work, I often encounter many unexpected businesses that need to be handled temporarily, and they are generally urgent, which makes me sometimes caught off guard. This is all caused by lack of experience, and we can only accumulate and sum up experience in future work.

Fourth, the company's shortcomings and future work plans and suggestions

1. The four indispensable resources in the establishment and development of each enterprise are: financial resources, material resources, human resources and information resources. With the reform of social and economic system and the development of enterprises in all walks of life, capital resources, material resources and information resources are no longer the focus of competition in the development of modern enterprises, but the main factor affecting the survival of enterprises is the management of human resources. Modern enterprise management reform = human resource competition, and then talent competition. In a word, only by grasping talent control can enterprises develop better. Therefore, it is necessary to do a good job in the preparation of departmental posts (posts), job responsibilities and personnel distribution. Set up posts because of things and set up people because of posts.

2. The company's performance appraisal operation has not yet started, and there is no basis for employees to do their work well or badly. There is no specific standard to measure whether they do more or less, and the enthusiasm of employees is low, so it is difficult to improve their work enthusiasm. At the same time, it also brings difficulties to the basis of the company's human resources work planning, such as; Personnel transfer, salary adjustment, promotion, demotion, etc. Therefore, it is necessary to establish a reasonable salary system and a good performance appraisal system.

3. The company's daily work flow is unclear. Workflow is an important link in handling events and managing procedures, and it is also an indispensable tool for daily work. How to handle and complete a thing and a job? Who is in charge? All these should be standardized, handled and solved according to regulations. Only in this way can all the work be carried out smoothly (special handling can be made in special circumstances). Establish and improve the company's various rules and regulations and work processes.

4. Organize the company's financial accounts. Since I joined the company, I have undertaken the internal financial work of the company and found that the system for handling the financial expenditure of the company is not perfect enough. Because the company is a private enterprise, many expenses are not clearly defined, resulting in the company's operating costs can not be accurately accounted for and controlled. For example, personal expenses such as going out for entertainment, personal belongings and personal expenses should not be recorded in the company's expense account. It is suggested that public and private expenditure accounts should be registered separately.

5. Set up employee suggestion boxes and bulletin boards. I think the company's suggestion box is the link between employees and superiors, and opinions can reflect the voices of employees. It should be an important information and basis for the internal management reform of enterprises and an intangible valuable asset of the company. The bulletin board is designed to let all employees know the latest news inside and outside the company every day, and can also post some training and education materials for everyone to learn, which is also the best way to exchange information within the company.

The above is a summary of my work in recent months. Please criticize and correct any mistakes.

I firmly believe that in the near future, the company will develop into an enterprise with institutionalized, standardized, humanized and modern management mode. thank you

Summary of Personal Annual Work of Shipping Salesman Part III

It's almost a year since I entered _ _. After this period of training and study, I have a deeper understanding of the shipping industry, both technically and in interpersonal communication. With the strong leadership and care and support of _ _ _ leaders, I have made great progress this year. In the course of my work, I actively completed all the tasks assigned to me by the leaders. Personal work this year is summarized as follows:

I. Annual Work Situation

1, familiar with the rules and regulations of the unit. In order to integrate into this team faster and better and lay a good foundation for future work, I stepped up my efforts to fully understand the rules and regulations of the unit and get familiar with the corporate culture of the unit. Through understanding and familiarity, I am proud to be able to enter this team and feel my own pressure. In the future work, I will be strict with myself according to the rules and regulations of the unit, and dare to try while adhering to the principles, so as to complete the work tasks faster and better.

2. Be familiar with the project process. As an assistant to the project manager, it is quite beneficial to be familiar with and understand the process and status of the project. In order to carry out my work better, I went to various relevant functional departments and sites many times to gain an in-depth understanding of the progress of shipping projects. After mastering the first-hand information, I consulted the relevant technical documents, made a thorough investigation of the project, analyzed the difficulties and difficulties of the future project, and analyzed the basic forms of the project. Through investigation and analysis, the actual situation of shipping projects is understood, which provides a reliable basis for the completion of the next project.

3. Communication and coordination with relevant functional departments _ _ The progress and completion of the project cannot be separated from the participation and efforts of relevant functional departments of the unit. With the strong support and care of _ _ _ leaders and masters, I have participated in the project coordination of relevant functional departments for many times, so that the project can proceed smoothly according to customer requirements.

Second, the shortcomings

1, lack of communication, can't make full use of resources, in the process of _ _ _, because you are not familiar with professional technology, but also because of face, you don't take the initiative to ask other colleagues, which leads to reduced work efficiency or even mistakes, and can't make full use of superior resources. As the saying goes, "A threesome must have a teacher". In the future work, I will actively strengthen communication with colleagues in other departments, share resources through the platform of the unit, and improve my professional level.

2, lack of planning, in the process of work, especially at the beginning of the project, because of the lack of planning, the purpose of work is not clear enough, the contradiction between primary and secondary is unclear, often get twice the result with half the effort, customers are not satisfied, but also full of grievances. In the future work process, I will make a work plan carefully, strengthen my understanding of the purpose, distinguish between primary and secondary contradictions, and strive to get twice the result with half the effort.

3. My professional field is narrow, I don't know enough about _ _ and other related professional knowledge, and I don't have special advantages in language, which also limits my development and work in communication with the crew. In the future work process, I will strengthen my professional study, make full use of the unit resources, improve my subjective initiative, and strive to make my work more perfect and successful.

Third, improvement measures.

1. Dispatch list plays an important role in project management. Without him, project management is impossible. Dispatching table is the basis of project development. Familiar with dispatching orders. And conduct in-depth and detailed research on it, and be aware of the key projects, loopholes, possible changes and disputes in the dispatch list. Establish a strong sense of danger. In the face of dispatching orders, both parties have equal status. When customers put forward various objections and suggestions, the first thing that comes to mind is to abide by the dispatch list and fully estimate the possible economic problems caused by adopting the suggestions. Of course, the additional works must be confirmed by the owner before the next step can be carried out.

2. Timely transformation of customer information, project implementation stage, various work of relevant functional departments, and project quality control and supervision are the necessary prerequisites for the smooth progress of the project. The demand of customers is the goal and criterion of our work. In future projects, customers' requirements should be timely and accurately transmitted to relevant functional departments, so that information can be transformed into productivity and quality can be improved.

3. Schedule control is one of the key factors for the success of the project. What the engineering department does is to prepare the project management plan, study the overall progress of the project, decompose the layout and technical problems, plan the possible problems in the project implementation process, and then formulate a system to plan, so as to improve work efficiency, speed up the project progress and complete each project better and faster.

Summarizing the past and looking forward to the future, this year's work is many and the tasks are heavy, which is also a challenge for me. In the new environment, new opportunities and new challenges, how to complete the project with high quality, high efficiency and on schedule is a subject that managers should think about. In the future work, I will conscientiously implement the relevant regulations of the unit, give full play to my subjective initiative, set high standards for myself, constantly learn new technologies and experiences, and be good at summing up. I also hope that the unit leaders can give me more understanding and support, and strive to contribute to the development of the project.

Summary of Personal Annual Work of Shipping Salesman Part IV

Year-end summary of 20-year employees of Shenzhen Zhongji Logistics Operation Department-Shipping Operation: Yang's 20 years are a major turning point in my life. This year, I walked out of the campus, changed from a student to an employee of the company for the first time, and my first job in my life began with the logistics of entering South China University of Technology. Operating system

When I was in school, my understanding of international logistics was basically zero, but I just wanted to learn about shipping with excitement after learning the relevant shipping knowledge, so I stepped into the big family of South China University of Technology Logistics and learned about the operation process of shipping. In fact, it was not what I saw, but what I learned was so easy to operate. /kloc-agent of shipping operation department in October. During this period, my summary of the responsibilities of shipping work is: serving with heart and being calm.

Experience and harvest

1. Under the guidance of my colleagues and boss, I have mastered and mastered the operation process of shipping, and have a deep understanding of the whole process from customer service inquiry, booking, documentary to arrival in Hong Kong.

I learned good communication in the workplace. The company trained etiquette, interpersonal communication in the workplace and other etiquette, and also bought relevant courses for our employees to learn, which improved their workplace awareness and understood their role in the workplace.

I have mastered some special requirements of various countries and regions for shipping, so it is much easier to talk to customers and explain to them. It used to be laborious and racking my brains to explain to customers, but now I can tell customers the information I need confidently and accurately.

Getting along with colleagues is also a very profound knowledge. If you don't take the initiative, you will be considered arrogant. If you are too active, people will think you are too casual. I have been working for more than a year. In fact, it is good for employees to get along and communicate more, so I think it is a good way to choose to get along with colleagues actively.

Activities in a year

1. Our department organized a one-day trip to go on road trip in Xiyong Beach in summer. The first time I went out with my colleagues, I began to play more restrained with my colleagues. Finally, I opened my heart and chatted with everyone, sunbathing on the beach, screaming and giggling at the waves together ... One of the best ways to enhance the feelings between colleagues is to do happy things together, so that it is easier to get to know each other and the feelings will heat up rapidly.

2. The company has organized several festivals, and the most influential ones are: Christmas party and afternoon tea on New Year's Day. It is absolutely true that everything goes to the Three Treasures Hall. If the company treats employees well, it will be a kind of happiness for employees to work hard and pay. When the working atmosphere is relaxed and happy, the work efficiency is believed to be higher. Therefore, small holiday activities and small benefits are a way for companies to pay attention to employees. look into the future

I still have a lot of work to do in the past 20 years. I will study hard and work hard. The new year means a new starting point, new opportunities and new challenges. I am determined to make persistent efforts and go up a storey still higher.

In the next 20 years, I will work hard with my colleagues in the company to complete the task.

There is a new atmosphere in the new year. Facing the new tasks and challenges, I should also meet the new challenges with a new look, play a greater role in my post and make greater progress.

Chapter V Summary of Personal Annual Work of Shipping Salesman

20__ years is a year of growth and progress for me. My work has both shortcomings and gains. It should be said that I grew up gradually filling my own shortcomings. Now I can handle the transportation work relatively maturely. Shipping needs to have the ability to make decisions and contact relevant departments, so as to control the time more actively and provide better services for ships and customers. The business work in 20__ years is summarized as follows.

I. Gains and progress

This year is a stage of self-improvement for me. Shipment work should be handled more maturely and steadily, so as to reassure leaders and satisfy customers. You need to improve yourself from your own ideological understanding and make your shoulders more responsible. My new colleague will come to me when he doesn't understand something, and I will try my best to teach him all the professional knowledge and skills I have learned. In the process of teaching and learning, of course, I will think twice about what I say and do, and I will also teach him some ways to think. This makes me deeply feel that while teaching him something, it is also a reflection and summary of my work.

The position of shipping salesman is very important for my growth. He is not only the company's affirmation of my personal work, but also inspires my enthusiasm and passion for my work, so that I can wholeheartedly provide efficient and high-quality services to customers. This is an inspiration and a test for me, but more importantly, as a shipping salesman, I can learn more professional skills. As a shipping salesman, while doing my job well, I also need to make reasonable arrangements, which requires me to always care about all ships in Hong Kong, predict the relevant trends and special matters of ships, understand the relationship between the owner, the shipowner and the shipowner, and complete the relevant work reasonably and efficiently within a limited time.

Before doing everything, we should comprehensively consider all the factors that may affect the progress of things, and then arrange our time reasonably to do everything accurately and efficiently without wasting any time and energy. In addition, in the process of changing the crew, we should timely and accurately feedback the progress of each step to our customers. In addition, according to the feedback from customers, it is easy to know what you have done is worthy of recognition and what needs improvement. In communication with customers, you should get what customers care about, which lays a certain foundation for how to meet customers' needs in future communication with customers.

Second, shortcomings in the work.

First of all, in the way of thinking, many times I am still not active enough, and sometimes I passively accept some tasks assigned by the company, without seriously making money and thinking deeply. As a shipping salesman, my people don't supervise enough. At present, I have to invest a lot of time and energy in other jobs, so that I don't have enough learning and information about shipping, and I don't have much time to stay in the office. In the future, I will work harder to balance the time of shipping work and strengthen the supervision of shipping work.

Third, the future outlook.

In the new year, I will make persistent efforts to make my work more perfect. If the company allows me to be in the new year, I hope I can devote myself to shipping. After all, most of my college classmates and friends work in shipping companies and trading companies, which will give the company another opportunity to develop customers in the future. I hope the company can give me more shipping time, give me more opportunities and progress to communicate with customers, and do my part for the development and maintenance of the company's customers.

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