How long will it take for the refund from JD.COM to arrive?

Generally, the time for JD.COM to receive the refund is within one working day, but the refund period will vary according to the types of various orders. The following is a detailed description of the refund period. 、

JD.COM self-operated commodity orders. If the user submits a cancellation application before delivery, the refund review can be completed within 30 minutes. If the user submits a cancellation application before the goods have been delivered to the delivery station, the refund review will be completed within 24 hours. If the user submits a cancellation application on the way to the station after reprinting the ordered goods, the refund review will be completed within 24 hours from the date of arrival of the goods. After the order is rejected, the system will automatically ask the user to submit a cancellation application and complete the refund review within 24 hours of the same day.

If it is an order from a third-party seller, cancellation of the application and refund are the acceptance conditions stipulated by the seller's own situation.

If JD.COM provides a refund, the refund will be made after the goods are returned and received in JD.COM. It usually takes 2-3 days. Refunds can only be made after the courier sends the goods to JD.COM for review.

If a refund is really needed, JD.COM will make a refund according to the following commitments. Products can be exchanged within 7 days from the date of sale (subject to the actual date of receipt) and within 15 days. Customers can submit a maintenance application online or contact the customer service center of JD.COM Mall for return. You can't get a refund until the order is cancelled. The refund period of various orders is as follows. Bank card refund: 1-2 working days. Cash refund: 1 working day. Company transfer: 1 to 3 working days. Pos card swiping: It needs to be confirmed with your payment card bank, and the general processing time is 15 to 18 working days. The balance will be returned to JD. COM: 1 to 2 working days. Installment order refund: 15 to 18 working days.

It should be noted here that once the order cancellation application is submitted successfully, there is no way to modify and restore it. You can think about whether to cancel it. After submitting the cancellation application, the system will intercept the package according to its location and refund it for you. If the cancellation fails, you can refuse as needed. If the main commodity order is cancelled, the additional commodities will also be cancelled.