What should I do if I encounter e-commerce fraud?

Hello, there is a case of e-commerce fraud, which is a fraud of "fake refund really defrauding loans". Liars pretend to be e-commerce customer service to refund, induce users to borrow money and defraud users of loan funds. Don't be fooled by this situation. The trick is as follows. Please read carefully and be alert:

1. Dismantle the fraud routine: gain the trust of the victims

Pretending to be e-commerce and logistics: Liars claim to be the staff of e-commerce and logistics platforms, and gain the trust of the victims by informing them of online shopping information or logistics information and showing them false background system screenshots, product photos and workstation screenshots. Pretending to be an authority: Liars claim to be public security bureaus, procuratorates, courts and other state organs, and gain the trust of victims by informing them of their identity information and providing them with forged legal documents, photos of work permits, etc. Online dating object: Liars find victims through dating websites and social tools, and cheat the feelings of victims by sending photos of handsome guys/beautiful women collected everywhere, asking questions and making up stories, so as to gain trust.

2. Fraudulent routine demolition: creating panic/excitement

Tell the victim that he bought a fake, and the industrial and commercial bureau requires the company to compensate the victim n times. Tell the victim that the courier is lost and the company will pay N times the damages. Tell the victims that they can help improve their credit and apply for interest-free/low-interest and high-value loans. Tell the victim that he has loopholes in gambling sites/insider information about stock futures/treasures to be unfrozen/high-return investment projects.

3. Disassembly of fraud routines: manipulating victims to obtain funds

Remote control software is required to be installed on the grounds of security check and remote help. On the grounds of credit verification, related party compensation claims, safety assessment, account cancellation, credit recovery, etc., the victims are required to download various loan apps for loans. Require SMS verification code to cancel the account and confirm the payment. Request for transfer, remittance and code scanning payment on the grounds of credit enhancement, deposit payment, unfrozen payment, safe custody, seizure of stolen funds, return of excess compensation, etc. Most telecom frauds lure victims into the trap step by step through these three steps. Once you know their routine, it's easy to see through!

Taobao Refund You can open the "Bought Baby" page, find this transaction, and click the word Refund to initiate a refund application for processing. There is no need to go through any other formalities; Anyone who needs other programs is a liar!

If you meet any stranger to provide inexplicable guidance and help, I suggest you contact the official customer service by phone or open Taobao to verify, and don't easily follow the tips of scammers, resulting in your money loss.

The above answers are provided by Fuhua, a credit service brand under Xiaoman Finance, and the big brands are reliable and trustworthy.