What is the new world for? (7) Mobile communication of engineering software

New World Software Engineering Co., Ltd. New World Software Engineering Co., Ltd. is the holding company of New World Computer Co., Ltd., one of the top 100 software enterprises in China, a high-tech enterprise and a key software enterprise in the national planning and layout. Based on the communication industry, the company has accumulated more than 65,438+00 years of experience in the integrated design and service of various large-scale database systems. Based on the four general software platforms of business operation, network management, business intelligence and enterprise management, combined with the application of the communication industry and the terminal equipment used by developers, it provides all-round telecom-level information solutions for telecom enterprises. Based on the international leading telecom business management theory, relying on efficient software engineering management, strict and standardized project implementation and perfect after-sales service system, and taking advantage of the comparative advantages of New World Group, it serves the system integration field of telecom operators' core business software, commercial equipment and consulting services. The business of New World Software Engineering Company in the field of mobile communication support network has spread all over 26 provinces of China Mobile and 4 provinces of China Unicom/KLOC-0, and has established a nationwide branch network in Jiangsu, Beijing, Xinjiang, Guangdong, Zhejiang, Guangxi, Shandong, Ningxia, Inner Mongolia, Shanghai, Tianjin, Hebei and Liaoning, forming a nationwide strategic development layout. New World Software Company will adhere to the service concept of "customer first, dedicated service", implement the business concept of "concentration, innovation, persistence and improvement", learn from the successful experience of Chinese and foreign software companies, keep up with the development trend of world information technology, create a unique corporate culture, serve the strategic transformation of China's communication industry, devote itself to the rapid development of national software industry, and move towards the goal of becoming a first-class it company in China! Function Description of Software Product System in Mobile Business Support Field NG-CRM Customer Relationship Integrated Management System is a customer-oriented integrated function of marketing, sales and service. Realize the closed-loop interaction between CRM and Economic Division, and provide intelligent marketing service capabilities. Support the electronization and automation of group customer to terminal process. Including marketing, sales management, customer service, channel management, customer management, product management, resource management, basic management and other functions, to meet the development needs of 3G services, group customer service, family service and other services under the full-service environment, and to provide end-to-end operational support solutions for telecom operators. The NG-BOSS billing account operation support system has realized the online billing service capability of communication business and the integration capability of online and offline. Including collection pretreatment, comprehensive billing, comprehensive accounting, service opening, product management, information management, comprehensive settlement, partner management, basic management and other functions, to meet the development needs of 3G services, group customer service, home service and other services in the full-service environment, and to provide end-to-end operational support solutions for telecom operators. NG-BASS management decision analysis system adopts the technical framework of "openness and standardization"; Provide special data mart functions; Collect customer behavior knowledge and realize customer tag library; Enrich and expand data sources and build enterprise-level data warehouse. Analyze, mine and manage the operation data from multiple angles and in depth, so as to meet the needs of 3G operation and full-service development under the full-service environment, help telecom customers grasp the market dynamics, grasp the market pulse, and formulate efficient and reasonable marketing strategies in time. Based on softswitch technology, NG-CC ngcc is an open call center platform integrating voice, fax, VoIP, SMS, MMS, email, WAP, etc. It provides diversified contact channels for customers and realizes various functions such as customer service, customer care, customer marketing and call center operation management. NG-NMC mobile network network support management platform realizes alarm management, configuration management, performance management, topology management, user management, security management, self-management, operation and maintenance management, and office data management, and realizes remote technical support, centralized monitoring, end-to-end management, major event traffic tracking and forecasting, and network construction forecasting, reducing operating costs and improving customer satisfaction. NG-BOMC business support operation management system The mobile communication business support system is an operation management system with centralized monitoring, centralized maintenance and centralized management. Realize the standardization and process management of operation and maintenance work. The ADC Industry Application and Data Management Center adopts the provincial centralized architecture of centralized authentication, centralized billing and centralized management, which realizes the industry user authentication, user management, channel management, SI management, product management, business management and billing accounting management in the whole province, and provides a group industry application management portal for communication operators. RDMP (Requirements Development Management Platform) has the characteristics of unified portal, unified access, unified management and centralized control, including requirements approval, requirements review, requirements distribution, requirements confirmation, requirements analysis, requirements receiving and development arrangement for developers, integrated testing, online testing, online publishing of the system, online testing, online tracking, archiving, integrated personnel evaluation management, new business requirements statistical analysis, development document management and business test announcement. A new business software development system with demand tracking as the main line for project management and operation management functions such as demand communication, functional demand development project management system (RDMP) communication terminal application product NL9 130 home information terminal NL9500 self-service desk NL9600 home school communication value-added application series terminal NL9800 automatic dial-up test/service detection series terminal NL2900 GPRS/CDMA/TD-SCDMA wireless modem NL5700 GPRS/.