How many days will the train ticket refund arrive?

Railway 12306 refunds will generally arrive within 15 working days. If it is 12306, the refund is displayed successfully but the money hasn't arrived yet. It may be that a link in the refund process takes a long time, such as the bank. The regulations of each bank are different, and the time when the money arrives in the account is different. As long as it is within 15 working days, it is normal. If 15 working days have not arrived, it is recommended to contact customer service.

Supplementary information: ticket change, arrival change and refund (official website information is for reference only).

Twenty-seventh railway electronic tickets can be changed, changed and refunded on the website of 12306.cn or at the ticket window of the station.

Article 28 Passengers who have purchased tickets at 12306.cn but have not yet exchanged their reimbursement vouchers can go through the procedures of changing their tickets, changing their arrival at the station and refunding their tickets at 12306.cn, and those who have registered at 12306.cn and completed their face identification through the mobile APP can also go through the ticket window of the station and the automatic ticket vending machine.

Passengers holding railway e-tickets in exchange for reimbursement vouchers can go through the formalities of change and refund at the designated window of the station; Or, you can go through the website of 12306.cn first, and go to the designated window of the railway station with the original passenger ID card from the date of successful online refund 180 days (including that day).

When handling on the website of 12306.cn, other trains can be changed within the pre-sale period or more than 48 hours before departure; Within 48 hours before driving, you can change other trains before driving, or you can change other trains between 24:00 on the day of the ticket date after driving, without changing the ticket for the next day or after the ticket date; After driving, passengers can still transfer to other trains on the same day. (The coupon date will not be changed the next day); Change the arrival at the station no later than 48 hours before driving; Refund time shall not be later than before driving.

Twenty-ninth passengers in the station to change the railway e-ticket, change to the station, refund, should be handled at the station ticket window and in accordance with the relevant provisions of Article sixteenth.

(1) If the ticket has been changed into a paper ticket, the ticket shall be changed, changed to the station and refunded according to the current regulations.

(2) In a bus station with the conditions for checking tickets with a resident ID card, if you have used the resident ID card to check tickets but have not taken the bus, you will be changed and refunded according to the regulations after confirmation by the station.

(3) Both the bus stop and the next stop have the conditions for checking in resident ID cards. If you get off the train due to injury or carrier's responsibility, you will be refunded at the next stop according to the regulations with the travel record issued by the train conductor.

Article 30 If the fare of the new ticket is higher than that of the original ticket, and it is necessary to make up the fare difference when the ticket is changed or the station is changed, the online payment tool used for ticket purchase shall be used on the website 12306.cn, and the bank card shall be used to pay the full fare of the new ticket at the ticket window of the station, and the original fare shall be returned to the original online payment tool in accordance with the relevant provisions of the online payment tool used for ticket purchase; If the fare of the new ticket is lower than that of the original ticket, the difference will be refunded, and the refund fee will be charged, and the current refund fee standard will be implemented. The refund shall be returned to the original online payment tool in accordance with the relevant provisions of the online payment tool used when purchasing tickets. When refunding, the refund should also be returned to the original online payment tool.

Thirty-first in the station ticket window for railway electronic ticket change or change at the station, issue a paper ticket.

Article 32 After going through the formalities of changing the ticket, arriving at the station and refunding the ticket on 12306.cn website, if you need a refund voucher for the refund fee, you should go to the refund window of the station within 30 days (including the day) with the original valid identity certificate used at the time of ticket purchase.