The process of returning goods from JD.COM to the post office.

Do you want to ask about the return process of Jingdong Express Station? Choose to return the goods within the order, and the courier will pick up the goods at home.

1. Open JD.COM App, enter my order, find "Repair/Return" in the common settings on the left, click "Return", find the product you want to return, and then click "Apply" under the product.

2. In the interface of applying for return, select a return after the expected handling method, and then write a description of the return problem below, which is generally the reason for the return. It is best to attach a picture of the goods to the description, and then fill in the items with an asterisk according to the actual situation. After writing the basic information, click the submit button, and then wait for the customer service review.

3. If it passes, the staff will pick it up at home and the customer service will send a text message to remind you. You should prepare invoices, complete packaging, accessories and other materials, and you can check JD's progress. COM in the repair/return interface.