Our company has received the other party's request for loss determination. What do you mean?

Our company has received the fixed loss demand from the other party, and we want to know the scope and method of insurance payment accurately, that is, repair or replacement. The vehicle damage assessment standard is determined according to the vehicle price and insurance type. The insurance coverage of the insured is complete. The specific contents are as follows: accident car damage assessment process: under the premise of ensuring that the rights and interests of the insured are not infringed and the performance of the vehicle is not affected, the damaged parts of the accident car are inspected one by one with reference to the repairman's working hours, unit price and spare parts price stipulated by the local transportation management department, so as to make the damage assessment reasonable and accurate.