Is it useful for Internet information service complaint platform to complain about Tencent?

I will reply after a few days of complaint.

It usually takes one or two working days. If you wait patiently for more than this time,

Note before the Ministry of Industry and Information Technology complains about the website:

Be sure to state the problem truthfully, and never make it up.

You can't exaggerate and fabricate facts, make them out of nothing, and you can't have the psychology of luck and revenge.

All the complaint materials you wrote will be handled by a special person, and all the materials will be forwarded to the complained enterprise for inquiry and handling.

Internet information complaints in countries that do not belong to the acceptance mode.

The complaint problem of 1 is beyond the scope of telecom service quality.

2. The complainant and the respondent have reached a settlement agreement and implemented it.

3. A complaint has been filed with the relevant complaint accepting institution.

4. The people's court, arbitration institution or consumer organization has accepted or handled it; Where there are other provisions in national laws, administrative regulations and departmental rules,

5. The complaint is a telephone dispute, and the time interval between the complaint and the complaint is more than five months; Other complaints, complaints occurred more than two years ago.

Internet information service complaint platforms generally don't reply for more than ten days, but there are also examples that will be extended due to holidays and other reasons, so you can wait patiently.

Stay for a few days, or if you are in a hurry, you can apply again. Or call the customer service staff directly for consultation, and you can rest assured yourself.

Internet information service complaint platform is a platform specially responsible for resolving disputes between users and Internet enterprises, and Tencent also belongs to Internet enterprises. Therefore, it is useful to complain about Tencent on the Internet information service complaint platform.

Shenzhen Tencent Computer System Co., Ltd. is an Internet technology company. Tencent customer service complaint telephone: Tencent service hotline: 4006700700; Underage

Human game supervision hotline: 95092666; Wechat Payment/Tenpay/Licaitong: 950 17.

Consumer complaint refers to the consumer's purchase, use of goods or acceptance of services for daily consumption, and after a consumer dispute with the operator,

The act of asking consumer protection organizations to mediate and protect their legitimate rights and interests. If it is useless to call Tencent customer service, the effective complaint methods that can be taken are:

Go to the internet information service complaint platform of the Ministry of Industry and Information Technology to complain. Internet information service complaint platform refers to the Information and Communication Administration of the Ministry of Industry and Information Technology.

Under the guidance of internet society of china, a third-party communication and dispute resolution channel will be established between users and Internet companies.

2. 123 15 is a professional platform and telephone set up nationwide to receive consumer complaints and reports. When a consumer has a consumption dispute on Tencent platform,

Tencent customer service does not accept or find a small manual customer service, and you can choose to complain on the 123 15 platform.

Legal basis: According to Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.