Experience and lessons of administrative work

Although administrative work is relatively complicated, its lower threshold is undoubtedly a common choice for job seekers who want to engage in administrative work. The following is a sample essay on my experience and lessons in administrative work. Welcome to read!

Lessons from administrative work Part I

Unconsciously, a year passed quietly. I have learned a lot and gained a lot since I joined the company in June of 20XX. When I first joined the company, I was very unfamiliar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content and the functions of various departments in the company in a short time, which made me make continuous progress in my work and benefited a lot. In the past year, although there is no vigorous achievement, it has been tested and honed for a period of time. This paper summarizes the work in the past 20XX years.

I. Main Work

(1) Do a good job of printing drawings and deliver them to Party A in time.

Over the past year, I have earnestly performed my duties and successfully completed various tasks. The most important part of the work is the printing, archiving, sorting and distribution of design drawings. At work, I strictly follow the workflow of printing pictures and receiving them. Print task list? , according to the requirements of the blueprint task list, carefully check the name of the drawing, the number of drawings, whether the drawings are complete, whether there are any pages, and whether the contents of the drawing frame are complete. According to the priority, make drawings and send them in time. Make sure there are no mistakes in the blueprint, and the drawings are often filed. 20XX whole year 10 1762 sheets, 33 1 set of archived drawings.

(2) Documents and other work

Responsible for the release of Beijing company newsletter, the arrangement of meeting minutes and some auxiliary writing work. The writing of newsletters should be prominent, important, one-to-one, concise and illustrated; The release of press releases shall be timely and effective, and shall not be delayed or omitted. The minutes of the meeting should be detailed and clear, not sloppily reported in time, and there is no omission or delay in reporting. 20XX wrote 27 newsletters and 40 meeting minutes in a whole year.

There are also some daily office work, including document management, books and periodicals management, goods procurement, express delivery, dormitory management, lunch ordering and statistics of these expenses.

(3) the work of the management center

Responsible for the numbering, typesetting, posting and filing of company documents, the collection and distribution of monthly reports, express reports, minutes of weekly meetings, daily and monthly reports of cadres and matters arranged by the company, the sending and receiving of all kinds of official documents, the document processing and the writing of the management center newsletter. In 20XX, the management center * * * issued a document 18, and the head office issued a document number 17, and * * * issued a newsletter 16.

Second, achievements and gains.

(A) to strengthen learning and improve their own quality

Insist? Integrating theory with practice? I try my best to apply what I have learned to my work practice, seriously study the work content related to my job, and be familiar with printing pictures and filing drawings, which greatly improves my quality. In the work, we should also find the breakthrough point, sort out each work content, carefully record the daily work content, sum up the work experience, and use it to solve the problems in the new work.

(two) fulfill their duties and do a good job.

Strive to do every job well, realize no trivial matter, always think of the company, finish every job in time and seriously, and ensure that the work is completed as required. For example, when printing a picture, you should carefully sort out the printed picture to ensure that there is no shortage of pictures; The seal of the blueprint should be accurate, and no mistakes should be missed; After drying, the sulfuric acid diagram should be filed in time, and the filing should be clear, so as to find it in time; When purchasing office supplies, we should shop around to ensure the best cost performance of the purchased supplies and the accuracy and timeliness of the purchased items.

(C) a correct attitude, strengthen the sense of responsibility

Strictly abide by the policies of the office. Remember the instructions and criticisms of the leaders and put them into practice. Don't be late, don't leave early and don't be late for work. Do things seriously, carefully check the materials reported to the leaders, record the daily work and report it in time; Do every job in an orderly and responsible way. Don't think that a small job can be careless and irresponsible. You know, not all small jobs can be completely done, but a small job can often tell whether an employee's attitude towards work is rigorous.

Third, there are shortcomings.

In this year's work, I am more and more familiar with my work and can finish my work skillfully, but there are still many shortcomings to be corrected.

1, I don't work hard enough, and my post awareness needs to be further improved. The complexity of office work requires us to deal with things quickly, accurately and accurately. I still have many shortcomings in this respect, for example, I didn't grasp the key points when I took the minutes of the meeting, which led to the omission of some important contents.

2, not careful enough to do things, not careful enough, sometimes preoccupied with the rapid completion of the work entrusted by the leadership, eager for success, ignoring some details in the work, considering things incomplete, resulting in the work can not be completed perfectly.

I don't know enough about this job. Because the company's business direction is something I have never been exposed to, and a lot of work I have never encountered, this has caused some work to be ignored and not completed strictly according to the company's requirements.

Four. Working ideas for 20XX years

(A) to further strengthen the awareness of learning.

Make great efforts to improve your ability, take learning as the primary task to arm and improve yourself, establish the learning concept of keeping pace with the times, and form the good habit of being diligent in learning and thinking. Be good at summing up and keep making progress in your work. According to the development of the situation and the needs of work, improve yourself and show yourself. Guide practice with knowledge and sum up knowledge in practice. In the future work, I will consciously strengthen my study, learn from professional knowledge, theories and colleagues around me, and further improve my theoretical knowledge and work level.

(2) Enhance professional knowledge and sense of responsibility.

With the development of the company, there will be more and more unfamiliar knowledge. Only by following the footsteps of the company, strengthening professional knowledge and being familiar with the thermal industry can we improve work efficiency, ensure orderly work and be cautious.

We should also strengthen our professionalism and sense of responsibility, conscientiously do the tasks assigned by the leaders within the scope of our duties, and don't aim too high and make much ado about nothing. After everything is finished, we must think and summarize, so that the work can be really planned and implemented. More introspection, more improvement.

In my 20XX years of work, I deeply realize that my knowledge is not comprehensive. In my future work, I will strengthen my study, make continuous progress and upgrade. Learn through various channels and use online resources to learn work-related knowledge, broaden your horizons, enrich your mind and improve your ability, so as to keep up with the development of China fever, adapt to the needs of work, and improve your theoretical level, professional quality and work ability.

In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leaders and comrades, and my work experience is still very shallow. In my future work, I will carry forward my achievements, overcome my shortcomings, do all the work in a down-to-earth and conscientious manner, and live up to the expectations of leaders and comrades.

Lessons from administrative work Part II

The school's administrative management major seems to have little to do with the actual administrative management or administrative assistants, administrative officers, administrative directors, etc. Only WORD, EXCEL and PPT are used in my work (I haven't used them yet), and these are just the most basic office software.

Then there is the basic knowledge of writing. Sometimes it is necessary to write summaries and manuscripts for leaders, so if you want to tell the truth with big words, you should read more party magazines or policy newspapers. It doesn't matter if you can't stand it. Just look at the headlines. You can also look at the headlines of online news, be concise and to the point, and express your opinions.

Office supplies management is very simple, but it can involve computers. Our administrative staff should be familiar with the computers and networks in the whole office area. If something goes wrong, you will naturally be the first person to check, so in school, you should study hard computer hardware, software and computer network. I regret it now. . .

Other vehicle management, meeting room layout, photocopiers, printers, fax machines are very simple, and you will soon be familiar with them. . .

To sum up, it is the basic knowledge of words and computers (including software and hardware), which can be learned well in school in advance.

All the above are the hardware of administrative work, and software is the soft quality that our administrative personnel should have, that is, learning to read and write. This is not a derogatory term, but a strong understanding, quick response, and a wink from the leader. You know what to do, but this is a realm, which takes a long time or a long time to reach.

In addition, administration is an offensive job, because many things involve the opposition between departmental interests, personal interests and unit interests, and we are in the middle. We should know which side we are on, but even if we offend a group of people according to the rules, we will benefit the people who should benefit, and your work will be successfully completed. Don't worry about offending people, because next time, next time, he will definitely benefit from it. . .

Lessons from administrative work Part III

I. Daily work at the front desk 1. The receptionist is the first person to show the image of the company. Since I joined the company in April, 20 10, I have treated every visiting customer warmly in strict accordance with the company's requirements and directed it to the relevant office. For the door-to-door salespeople, I greet them politely and file their practical business cards and brochures for future work. 2. Answer and transfer calls, copy faxes and distribute letters, and seriously answer any incoming calls, with an accuracy rate of 98%; Be able to deal with harassing calls tactfully and reasonably, and improve work efficiency; When sending a fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to the integrity of the copied materials to avoid the omission of the copied materials. If there is a letter, it will be handed over to the relevant personnel in time. 3. Dealing with temporary events When it is found that there is not enough water in the drinking bucket, it will ask Dahe people to deliver water in time. When the items needed by the front desk are not enough, they will apply for purchase in time, such as paper towels, copy paper and disposable paper towels. When the printer is out of ink, it will call the ink adding business personnel to add ink. When the office phone bill is running out, go to the business hall to deposit it in advance. If the items in the office are broken, such as the air conditioner on and off, the lights in the bathroom, they will call the state-owned property in time to let the property master check the reasons and let the property master install the equipment that needs to be bought by himself. The fault of the switch attendance machine can be directly solved by contacting the merchant after sale, and the telephone line can be solved by the telecommunications bureau. In short, we will find a way to solve the problem in time.

General work 1. Book rooms, air tickets, tickets and birthday cakes. When the employees of the project department need to book air tickets or air tickets on business trips, I will contact the ticketing in time and keep tracking until the tickets are delivered to our company, which will affect the itinerary of the business travelers for free; So far, about 70 tickets have been booked. For leaders or colleagues who need to make a reservation when they come to Zhengzhou for business, I will send a text message or call them to confirm the hotel details after booking; And the employee's birthday cake reservation. I will confirm the time with the staff the day before booking. On my birthday, I told Wang Lanying that there would be birthday wishes in OA. 20 10 ordered a total of 17 birthday cakes. 2. Filing documents and registering office assets. The training materials and confirmation forms received by the project department personnel are classified according to the file bag; The newly purchased books in the office will be stamped by Zhang Lixian and numbered to facilitate asset management. There are 37 books in the office at present. Other office equipment (such as notebooks, CDs, sockets, etc.). ) are also registered in detail, and employees also sign and register according to company regulations when borrowing. 3. Attendance statistics The attendance details before 25th of each month come from the attendance machine. If you are not clear, you can check with everyone by email, and then make a summary, which can be sent to Wang Lanying on time. 4. Organize employee activities. Organize employees to go to Agricultural University at five o'clock every Wednesday afternoon. Through activities, we can improve team consciousness and exercise well. It's cold recently, and fewer people are willing to go out. During this period, we organized a table tennis competition, but the effect was not particularly satisfactory, which is also a place that needs to be improved in the future.

Third, other jobs, while completing their own work, also help to complete the work of other departments. Such as assisting the personnel of software project department to bind project documents; Assist Xue's work in the marketing department, send gifts to customers with him, and make tenders. In this process, I also gained some new knowledge.

Lack of work 1. When purchasing office supplies, I didn't make a good plan and didn't consider it comprehensively enough. I only saw what was missing in front of me. This requires me to pay more attention and worry more in the future. 2. There was an error in attendance statistics. Although it was corrected at that time, it had little impact, but it also reminded me of the importance of being careful. After the attendance is completed, it must be carefully checked and confirmed before sending it out. There are also some letters of the same type. Sending it out can easily make others think that you are a careless person. Although this kind of mistake only happens occasionally, it must be avoided as much as possible. 3. The effect of organizing outdoor activities in recent winter is very bad. In the middle, Zhang Li and I also discussed indoor activities, provided chess, checkers and other activities suitable for indoor play, and organized and implemented them, but this still failed to achieve the effect of outdoor activities. The solution to this situation is still under consideration.

The verb (abbreviation of verb) has a work plan of 2011. Improve your initiative and communication skills, pay more attention, be careful, and consider all aspects comprehensively in order to complete the work better. 2. Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With this knowledge, on the one hand, you can answer customers' questions in time and accurately, and transfer calls accurately; Or simply answer customers' questions within your power. In the past year, I especially want to thank Zhang Li for his help. She taught me a lot with enthusiasm and patience and trusted me. I am honored to have such a colleague, and I am proud to be in such a company that treats employees well. Now is the new year. Welcome 20 10 at 20 1 1. In this year, I will keep my feet on the ground.