Krypton apologizes for the moldy moon cakes. What remedial measures has the company taken?

I believe many people are familiar with the recall of cars, but we should not have heard of the recall of moon cakes. A lot has happened in this car. In order to thank the owners, they presented their own brand-specific mooncake gift box, but they didn't expect the mooncakes to be moldy. The impact is enormous. Of course, in order to save this result, Krypton also made some remedial measures in time. He apologized to the car owners, and at the same time, he will replace all the moon cakes of these customers, and will also make some refund points. In this way, this influence can be reduced. But at present, he can't produce this effect in this way. So for us, we must pay full attention to these details in our daily work, otherwise the consequences will be unimaginable. So what exactly should we do? Let's take a brief look at it together.

First of all, do a good job of confirmation. For us, this thing itself is a very meaningful thing. Well done, his influence is very good, but not well done, his influence will be great. So for us, we must be cautious about this matter, and we must do a good job of confirmation in advance, so that we can really reduce its impact.

The second is to do a good job in follow-up work. For us, since this matter is very important, we must arrange someone to follow it up, from the delivery of moon cakes to the receipt of moon cakes by customers. We should all have corresponding follow-up progress. In this way, we can take the initiative to help our customers do this work together, and naturally we can avoid this influence in the first place. If there is a problem, we can respond in time, so we should not wait until the customer finds us before giving feedback.

So the key is attitude. Only by relying on ourselves and keeping a correct attitude can we really avoid this kind of accident. I hope everyone will treat it with caution.