Why can't I get information from my ICBC card?

If you can't receive the reminder message of balance change, please verify whether the "Receiving Method" is to select "Easy Link" APP to receive:

Computer use: please log in to the online bank and select the corresponding account through the "full messenger" function. Appointment-ICBC Messenger-My ICBC Messenger "and click the" Modify "option to query;

Using mobile phone: please log in to the mobile banking and select the corresponding account for inquiry through the function of "Favorites-ICBC Messenger-My Messenger".

If receiving E-link has been set, please log in to the E-link APP for inquiry. If it is not the above problem, please check whether the "Receiving Mobile Phone Number" is correct, whether the "Starting Point Reminder Amount" is satisfied, whether the "Status" is normal and whether the network communication is normal.

Tips: batch transactions such as payroll posting will delay sending reminders due to non-real-time processing.

(The above content will be answered by ICBC's intelligent customer service "Gong Xiaozhi" on October 22nd, 2020/KLOC-0. In case of business changes, please refer to the actual situation. )