Basic knowledge of civilization and etiquette

Basic knowledge of civilization and etiquette

The basic knowledge of etiquette and civilization is our traditional virtue in China, which we have known since childhood. Etiquette, etiquette and politeness are rich and varied, but they have their own regularity and basic etiquette principles. The following is the basic knowledge of etiquette and civilization.

Basic civilization etiquette knowledge 1 tourism etiquette knowledge:

1. Etiquette requirements for taking buses and subways:

(1) Wait in line, get off first and then get on, and politely let women, the elderly and children get on first.

(2) Follow the guidance of drivers and passengers.

(3) Give seats to the elderly, the sick, the disabled, pregnant women and passengers with children.

(4) Maintaining the environmental sanitation of carriages and stations; In rainy and snowy days, properly place your own rain gear so as not to affect others.

(5) Passengers who get off later should take the initiative to give way to those who get off first.

2, taxi etiquette requirements:

(1) It is advisable to park on the side of the road to avoid affecting public transportation.

(2) When getting on the bus, the elderly or women should get on first; When getting off the bus, young people or men get off first.

(3) Keep the car clean. Don't spit or throw debris outside the car. Put it in a tissue and take it with you when you get off the bus.

3, cycling etiquette requirements:

(1) Consciously abide by road traffic safety regulations, traffic signals and traffic signs.

(2) comity to pedestrians, red light does not cross the line, yellow light does not grab the line.

(3) Enter and exit the manned door and get off to show respect.

(4) Make a gesture before turning.

4, pedestrian etiquette requirements:

(1) Follow traffic lights, signs and markings.

(2) Please ask the elderly, ladies and minors to walk on the inside away from the motor vehicle lane.

(3) Many people should take the initiative to avoid others in parallel.

5. Etiquette requirements for taking the train:

(1) Baggage should be placed with mutual courtesy and convenience.

(2) Take the initiative to help the old, young, sick, disabled, pregnant and other special passengers.

(3) In the compartment, consciously maintain the environmental sanitation inside the vehicle and put the garbage into the dustbin; Don't take off your shoes at will and don't put your feet on the opposite seat; Smoking is prohibited in the carriage; Don't occupy the bathroom and bathroom for a long time.

6, driving a motor vehicle etiquette requirements:

(1) Consciously abide by road traffic safety regulations, traffic signals and traffic signs.

(2) keep your body clean and tidy.

(3) Don't grab the road, grab the line, get angry, do not rush, cross back and forth and other dangerous actions, and don't drive. When encountering motorcades, non-motor vehicles or pedestrians, take the initiative to give way.

(4) When driving or crossing the road in rainy days, you should drive slowly to prevent water from splashing on passers-by.

(5) When passing at night, it should be actively converted into a low beam lamp.

(6) Don't spit or throw things out of the window.

(7) Parking vehicles in permitted or designated areas.

Knowledge of banquet etiquette:

1. Basic etiquette requirements for banquet:

(1) Seating: the host or elder takes the initiative to arrange everyone to sit down; Guests are not allowed to sit down before the elderly or women sit down; When seated, the man pulls open the seat for the lady around him (especially the one on the right) and helps her sit down. (2) Seating: basically, according to the principle of respecting the right, the main guest is arranged on the right side of the host, and the second guest is arranged on the left side of the host. For banquets with a large number of participants, the host should arrange a table number for the guests to confirm their positions.

(3) posture: after sitting, the posture is correct, the feet are under my seat, the legs are not crossed, the legs and feet are not shaking, and it is not allowed to straighten at will; Don't put your elbows on the table, and don't stretch out to both sides to influence others. (4) Communication: Banquets are social occasions. Care about others at the dinner table, especially the female guests on both sides. Avoid talking or toasting with food in your mouth; A harmonious and warm atmosphere should be created at the banquet to avoid topics that affect the dining atmosphere, such as death and illness.

(5) Cloth dishes: The host can cloth dishes for the guests around him. You should use a spoon or chopsticks to hold the cloth plate. Take care of the guests' dietary preferences when serving. If the guests don't like it or are full, they won't be sent to the guests.

(6) Toast: The host should pour wine for the guests first, and if there are elders or VIPs present, the host should also pour wine for them first. When the host pours wine for the guest, the guest raises his glass to show his respect and gratitude. The first toast was proposed by the host, and the guests should not be the first; Toast with ceremony, each at will, should not persuade wine.

(7) End of the banquet: Generally, the host signals the end of the banquet, and other guests can leave only after the host and guest leave their seats.

2. The basic etiquette requirements of buffet:

(1) Take meals and line up in the direction set by the restaurant. You can't drive in the opposite direction, let alone cut in line. (2) take food according to one's appetite. Don't eat too much at a time. Eat a plate before eating. Avoid putting multiple plates full of food in front of you at the same time. (3) If it is a banquet or a party, wait for everyone at the same table to bring the dishes and sit down and start eating together. (4) When taking food again, don't use used tableware. (5) Don't take food out of the restaurant.

Use telephone etiquette knowledge:

1, call etiquette requirements:

(1) Choose an appropriate dialing time to avoid affecting the other party's work and rest. (2) To start a call, first greet each other and then introduce yourself; If the call is suddenly interrupted, the calling party will redial immediately and explain to the other party. If you have the wrong number, you should apologize to the other party. (3) Focus on the main topics during the call to improve the call efficiency. (4) When ending the call, it is advisable for the calling party or the honorable person to hang up the phone first.

2. Etiquette requirements for answering the phone:

(1) Pick up the receiver, say hello, and then speak. If you answer late, apologize first. (2) When answering the phone, answer it gently. (3) If the other party dials the wrong number, please explain patiently and don't add up the bad words. (4) for others to answer, to make records, timely communication.

3. Etiquette requirements for sending and receiving text messages:

(1) Set the message receiving prompt tone to mute or vibrate in public places where it is necessary to keep quiet, or when talking with people.

(2) Don't view or edit short messages when talking with people. (3) The text used in writing and sending short messages is standardized, accurate and clear-cut. It is best to leave a name at the back of the short message so that the recipient can know the sender. (4) Do not edit and send illegal or unhealthy short messages, and do not forward uncertain information at will. You can advise or warn the sender to stop sending when you receive a bad message.

Etiquette knowledge in public places:

1, queuing etiquette requirements:

(1) First come, then come, arrange in turn, and proceed in turn. (2) Keep a distance, there should be no physical contact before and after, especially in financial windows, ATM machines and other occasions involving personal privacy, the distance before and after should be appropriately increased. You shouldn't cut in line, it's impolite to cut in line.

2. Etiquette requirements for using mobile phones in public places:

(1) It is not advisable to talk loudly when no one is watching. When the signal is bad, you can change the call location or use other communication methods, and you can't make a loud call. (2) In venues, cinemas, theaters, concert halls, libraries, exhibition halls and other places that need to be kept quiet, actively turn off the machine or put it in a vibration mute state; If you receive a call, you should answer it without disturbing others. (3) Don't use your mobile phone while driving or flying. Don't use mobile phones at gas stations.

3, shopping etiquette requirements:

(1) When browsing products, keep quiet and don't joke loudly. (2) When selecting items, handle them with care and put them back after reading them; If there are stains on your hands, avoid touching objects, especially food. (3) When using the shopping cart, pay attention to the parking position to avoid blocking the passage, and park it in the designated position after use. (4) consciously queue up when checking out.

4. Etiquette requirements for watching performances:

(1) Dress appropriately and neatly. Vest and slippers are not suitable. In case of special requirements, you should consciously abide by them. (2) Enter the venue politely, generally 15 minutes in advance, and take your seats accordingly; If you are late, you should find a seat nearby, or wait in the outer hall until the intermission.

If you scratch someone while sitting down, apologize. If you wear a hat, take it off so as not to affect the audience in the back row. (3) keep quiet. Don't talk loudly or whisper when watching the performance; Don't walk around casually; Turn off the phone or modulate the mute state; Don't eat food with noise such as belt shell. (4) orderly exit. Generally don't give up halfway. After the performance, stand up and applaud; The actor took a curtain call and applauded again; Exit in turn after the curtain call. In case the guests go on stage to meet the actors, they should leave after the meeting ceremony.

5. Precautions for using public toilets:

(1) When entering the public restroom, if there are many people, wait in line outside the restroom. (2) Close the door when using. (3) Rinse after use. (4) Wash your hands after defecation. Don't shake your wet hands when you walk.

6. Precautions for smoking in public places:

(1) Smoking is prohibited in indoor non-smoking area. (2) Don't smoke in front of women and children. (3) Don't smoke to others. (4) Don't throw cigarette butts and cigarette cases, cigarette butts should be completely extinguished.

Dress etiquette knowledge:

1, the basic requirements of dress:

(1) Clean and tidy. Keep it clean and tidy, iron it, and wear it with the body and buttons. (2) coordination. Styles, colors and accessories are in harmony with each other. Clothing of different styles and styles should not be matched together. (3) reflect personality. Suitable for personal personality, occupation, identity, body shape and skin color.

(4) change with the environment. Dress should change with the environment. The same person should have different dress styles and styles at different times and different occasions. (5) follow the routine. Follow the established dress code.

For example, suits can only be worn after the trademark of cuffs is removed; Personal belongings should not be put in the outer pocket of a suit.

2, formal occasions men's dress etiquette requirements:

At important meetings and talks, solemn ceremonies and formal banquets, men usually wear suits as formal suits. A complete suit includes coat, trousers, shirt, tie, belt, socks and leather shoes.

(1) coat: the length of the coat is just enough for the hands to droop naturally, and the lower edge of the hips can almost reach the tip of the thumb. The shoulder width should be about 2 cm outside the shoulder angle, and the sleeves should be long to the palm. The bust should be buttoned, and the size of a fist can be accommodated between the clothes and the abdomen. (2) Trousers: The trousers line is clear and straight, and the front part of the trouser leg covers the center of the upper and reaches the center of the heel.

(3) Shirts: Long-sleeved shirts are the only choice with suits, and the color is white or light blue. Shirts should be crisp; The shirt hem is clamped in the waistband, and the collar button and cuffs are fastened; The neckline and cuffs of a shirt are longer than those of a suit1cm-2 cm; Don't expose the neckline and cuffs of underwear inside the shirt. If the suit itself is striped, it should be paired with a solid color shirt. If the suit is solid color, the shirt can have simple stripes or patterns.

(4) Tie: The geometric pattern of tie can be solid color. When wearing a tie, the bow tie should be full and match the neckline of the shirt. The length of the tie depends on the big arrow hanging down to the belt buckle after it is tied.

(5) Belt: the material is cowhide, the size of the belt buckle should be moderate, and the style and pattern should not be exaggerated. For men with large waistlines, suspenders can be used to fix pants.

(6) socks: socks should be dark and avoid wearing black leather shoes and white socks. The socks should be properly high, and don't show your skin after sitting down and lifting your legs.

(7) Leather shoes: the shape is simple and regular, and the upper is smooth and shiny. If it is a dark blue or black suit, you can wear black leather shoes. If it is a brown suit, you can wear brown leather shoes. Embossing, color matching, snakeskin, crocodile skin and special-shaped leather shoes are not suitable for formal wear.

3. On formal occasions, Ms. dress etiquette asked:

(1) coat: the coat should be flat and stiff, and less decorated with decoration and lace. Buttons should be completely fastened. (2) Skirts: narrow skirts are the mainstay, and the hem of young women's skirts can be 3 cm-6 cm above the knees, but not too short; The skirt of middle-aged and elderly women should be about 3 cm below the knee. A petticoat should be worn under the skirt. Leather or artificial leather suits and skirts should not be worn on formal occasions.

(3) Shirts: Monochrome is the best choice. Shirt hem should be tucked into the skirt waist instead of hanging outside, and the waist should not be knotted; The buttons of shirts need to be buttoned except the top one; When wearing a suit and skirt, don't take off your coat and put on your shirt directly. You should wear underwear under your shirt, but don't show it. (4) Shoes and socks: Shoes should be high heels or middle heels. Socks should be high socks or pantyhose. The style of shoes and socks should be simple, and the color should match the suit and skirt.

4, formal occasions, ladies dress taboo:

(1) Don't dress too exposed and transparent, and the size should not be too short and tight, otherwise it will give people a sense of instability. (2) Underwear should not be exposed, let alone worn outside. When wearing pants and skirts, don't show the outline of underwear obviously, and the shoulder straps of bras can't be exposed outside the clothes.

Etiquette knowledge of visiting guests:

1, etiquette requirements for home visits:

(1) Make an appointment before the visit. If it is really necessary to temporarily visit or postpone the visit, the host should agree and apologize. In the choice of time, try to avoid eating time. (2) Knock on the door or ring the doorbell before entering the door, and wait until the Lord calls in. After entering the door, say hello to the host and his family present, and if there are other guests present, say hello.

(3) When talking with the host, you can get a general understanding of the host's family situation, but you can't ask for details.

If you have something important to discuss, get down to business as soon as possible; During the conversation, listen carefully and don't talk alone. (4) Temporary visit or courtesy visit time should not be too long, generally half an hour is appropriate. (5) When leaving, thank the host and the family present for their reception, and ask the host to "stay" after going out.

2, family hospitality etiquette requirements:

(1) Preparation: Tidy up the room in advance, dress up, prepare supplies and wait. (2) Welcome: warmly welcome greetings and let them enter the house; If there are others present, they should introduce each other. (3) Hospitality: Please be seated first, and then the host will be seated; Send drinks or snacks; Mainly talking, it is not advisable to keep getting up, or talk while watching TV, or often remind the time.

(4) seeing the guests off: when you get up, you should generally send them to the elevator, downstairs or at the gate; You should wave at the guests to leave.

Visit the knowledge of tourism civilization and etiquette;

1. Etiquette requirements for visiting tourism:

(1) Observe the time agreement. (2) Keep quiet when listening to the explanation. (3) Protect cultural relics and ecological environment, do not trample on green land, do not pick flowers, trees and fruits, and do not chase, catch, throw or feed animals indiscriminately. (4) Take photos and follow the rules. (5) Mutual comity, not occupying public facilities for a long time. (6) Respect the religious customs of all ethnic groups.

2, the basic requirements of the etiquette:

(1) Admission in advance and orderly exit; (2) Enthusiasm to cheer for all parties; (3) show respect for national dignity; (4) Behave appropriately and behave rationally.

Meeting etiquette knowledge:

1, meeting etiquette requirements:

(1) Abide by the principle of "the honorable person knows first". First, introduce the male Tu family to the lady, the young one to the old one, the low one to the high one, and finally to the married one and the late one to the guests present. (2) In the process of introduction, mention the name of the introduced person first. As a sign of respect. (3) When introducing, look at each other and smile. Being too modest is not an exaggeration. It takes about half a minute.

2. Etiquette requirements for self-introduction:

(1) nod to each other first. (2) State your name and identity, and hand in your business card at the same time. (3) when introducing yourself, grasp the discretion, neither

3, shaking hands etiquette requirements:

(1) When shaking hands, extend your right hand and hold the other person's right hand with appropriate force; Look at each other with a smile or a simple greeting or greeting, don't look around; You should stand up and take off your hat. Don't put your other hand in your pocket and shake hands without gloves. (2) Shake hands in the order of "honour person first".

On formal occasions, reach out to the next higher level as a gift; In daily life, it is a gift that elders, ladies and married people reach out first; In social situations, reaching out first is a gift; Between teachers and students, the teacher reaches out first, which is a gift; When receiving visitors, it is a gift for the host to reach out first. When guests leave, it is a gift for them to reach out first.

4. Etiquette requirements for delivering and accepting business cards:

(1) Business cards should be presented with both hands, with the front facing the recipient. Accept business cards with both hands. (2) After receiving the business card, read it carefully. If there is any ambiguity, please ask the other party for advice. (3) Accepted business cards should not be placed casually or pressed together with other items.

Etiquette knowledge of going upstairs and downstairs:

1. Etiquette requirements for taking the escalator: when taking the escalator, you should stand on the right side, so that the left passage is clear, so that people in a hurry can pass; Should take the initiative to take care of the elderly and children in the same industry to step on the escalator to prevent falling; If you have to cross from the left, thank those who make way for yourself.

2. Etiquette requirements for taking the box elevator: first out, then in. If there is a driver in the elevator, the elderly and women should be allowed to enter first; If there is no elevator driver, you can first enter the car to control the elevator, so that the elderly and women can re-enter the elevator to ensure safety. Get on the bus first and stand as far away as possible. When you don't know your fellow elevator passengers, your eyes should naturally look up at the elevator door; Don't laugh loudly in the elevator, keep quiet.

Etiquette requirements for asking for directions and accepting guidance:

1. Asking for directions from others has etiquette requirements: when asking for directions from others, you should take the initiative to keep an appropriate distance from each other, address them appropriately according to their age, gender and other characteristics, apologize for disturbing each other, and clearly and concisely explain your intentions and express your gratitude after receiving the reply. If the other person is unclear or uncertain, you should also express your gratitude, ask others and don't pester them.

2. Accept the etiquette requirements for asking directions: When accepting directions from others, pay attention to the requirements of the other party and indicate the traffic route or the means of transportation you need to take; If the oral expression is not clear, you can lead the way with the consent of the other party. If you are not clear or sure, you should apologize and ask others for help.

Basic knowledge of civilized etiquette 2 requirements of civilized etiquette

Civilized etiquette requires the following:

1, from the content point of view, there are appearance, manners, expressions, movements, language, clothing, speech, treating people and so on.

2. From the object, there are etiquette, public place etiquette, hospitality etiquette, table etiquette, gift etiquette, civilized communication and so on.

3. From the basic etiquette principles, one is the principle of respecting people; Second, the principle of self-discipline, that is, self-denial, prudence, initiative, voluntariness, courtesy, self-comparison, self-reflection, self-demand, self-discipline, self-restraint, and no arrogance; The third is the principle of moderation, moderation and control; Fourth, the principle of sincerity, treat people sincerely, treat people sincerely, don't take part in accidental amusement, and behave differently.

Extended data

Civilized etiquette is the lowest moral standard that human beings require people to abide by in order to maintain the normal life of society. It is gradually formed in people's long-term life and communication and is fixed by customs, habits and traditions.

Civilized etiquette is not only the embodiment of personal quality and education, but also the embodiment of personal morality and social morality, the accomplishment of the city and the face of the country. Therefore, as a "state of etiquette" with a history of 5,000 years, we should treat people with civilized behavior and reasonable etiquette. This is also an important way to carry forward national culture and show national spirit.

Simply put, etiquette is the code of conduct of self-discipline and respect for others, and it is the process and means to show respect and understanding for others.

Basic civilization etiquette knowledge 3 civilization etiquette motto

1. Smile is our language, and civilization is our confidence.

Politeness is the easiest to do and the easiest to ignore, but it is the most precious.

Politeness and civilization are the golden keys here.

Birds fly freely because they have wings, flowers are beautiful because they have fragrance, and the campus will be more progressive because of civilization.

5. It is our duty to care about the school; Cherish the school, our obligation; Love school, our voice.

6. School is a place to learn, and civilization is the foundation of success.

7, let's come together: care for the collective, care for public property, and protect the environment!

8. There are flowers at hand and grass at your feet!

9. Flowers decorate the world with beauty, and we beautify the campus with actions!

10, pick up a piece of paper at will, it is purely your own spirit; Deliberately erased stains purify one's soul.

1 1. Have fun playing games and be kind. Don't fight, don't fight, don't chase, don't forget the word safety.

12, flowers decorate the world with beauty, and we beautify the campus with actions!

13, pick up a piece of paper at will, it is purely your own spirit;

Deliberately erased stains purify one's soul.

14, love, everyone loves; People who respect others will always respect others.

15, people treat me one foot, I treat others one foot; People treat me like a stick, and I hold my heart; A kind word is warm in three winters, and a cold word is cold in June.

Only those who respect others have the right to be respected.

17, don't leave scars on the wall, and don't leave dirty words in the air.

18. Politeness is the golden key of human beings.

19, virtue is a kind of spiritual wealth, but what makes it shine is good manners.

20. It is not difficult to say "yes" to the teacher; The difficult thing is to insist on saying "yes" to the teacher's heart.

Listening can make the speaker feel respected.

22, clean and beautiful environment, healthy and scientific life, social civilization and progress.

23. It is not difficult for a well-meaning person to express his courtesy to others. -Rousseau

Politeness brings civilization, warmth and happiness to everyone. -Noen Pierre

25. Etiquette is a mysterious thing. Not only is the communication between people indispensable, but we should not pay too much attention to it. bacon

26. A person's courtesy is a mirror that reflects his portrait. -Goethe

27. Being polite is not always a sign of wisdom, but being impolite always makes people doubt its clumsiness. -Landauer

28. There is an inherent courtesy, which is associated with love: it will produce the most pleasant courtesy on the appearance of action. -Goethe

29. Rude people are not born, rude things are not achieved, and rude countries are not kept. -Confucius

30. Virtuous people are humble, while thin people are humble.

3 1, people's virtue is also for me, I can't forget it; I am virtuous to others, and I must not forget it.

32. Those who are broad-minded and respectful will be honored.

33, Germany will report, complain. Qian Zhao

34. Those who keep it are virtuous, those who do it are loyal, and those who cherish it are glorious.

35, courtesy, do not talk about human feelings, do not hesitate to pay.

36, don't do it with evil, don't do it with good.

37. Think on the bright side and think on the bad side.

38. People who love others will always love others; People who respect others will always respect others.

39. A benevolent person loves others and is a benevolent person. Benevolence can be good or evil. Self-denial is benevolence, self-denial is benevolence in one day, and benevolence in the world.

40. Love yourself with the person you love. Zhang Zairen

4 1, the origin of benevolence is love. -Zhu

42. A person should know how to love himself, how to love himself, how to love others and how to protect the world.

43, the letter is responsible. -The Analects of Confucius

44. Only the width can be wide, and only the thickness can carry things. A gentleman carries things with virtue. -Yi Chuan

45. A gentleman is sincere. -Book of Rites

46. A gentleman is good at himself, and he is also happy to see the goodness of others. -Book of Rites

47. Courtesy is close to propriety, far from humiliation. Politeness is not an insult. -The Analects of Confucius

48. People who respect others will always respect others. -Mencius

49. Not respecting others means not respecting yourself. -Old Tang Books

50, let, the Lord of virtue, let it be called virtue. -Zuo zhuan

5 1, the transferor, the reality of the ceremony. -Zhu

52. A little kindness is convenient for people. An ounce of evil, I advise you not to do it. -Don Lv Yan's "Persuade the World"

53, respect people to sit, give people a seat. It is inconvenient to squat, and people are angry at the table. "and" respect people to eat wine, that is, do not refuse. Sex is not harmonious and convenient. -Don Wang Fanzhi

54. Politeness is not difficult, but decency is difficult. It is not difficult to be kind to the poor, but it is difficult to be polite. -"Classic of History"