How to jointly fight the epidemic and help people get out of trouble?

Eligible urban residents can easily apply online through the WeChat applet of "Luohu District Government Subsidy Reporting Assistant". Luohu district sends an application reminder to the mobile phone of the helper through government SMS and AI voice system; At the same time, it provides hotline consultation service to guide how to operate in detail and ensure that residents can receive subsidies conveniently and quickly.

For the elderly, children and other groups who don't often use mobile phones, as well as residents who have exceeded the online application period or can't apply online, Luohu District has opened an offline application channel. Residents apply to the street office, and the street office reviews the residents' information to confirm whether the residents are on the distribution list. If approved, subsidies will be paid to residents through bank transfer or distribution of daily necessities.

It should be noted that residents should provide their real-name information (name, ID number) and mobile phone number before applying for government subsidies, and they can only receive them after verifying their identity.

Residents can directly use WeChat to pay the subsidy funds received, or they can withdraw any bank card with the same name as needed. Residents do not need to pay the withdrawal fee to withdraw subsidy funds.

2. For residents who have not received government news, big data screening failed to meet the application conditions of this policy. Residents who can't apply online can apply to the community workstation where the village in the city is located, and the neighborhood offices and community workstations will review the residents' information to confirm whether the residents belong to the distribution scope. If approved, subsidies will be paid to residents through bank transfer or distribution of daily necessities.

3. Please ask residents to use their WeChat payment account with their name and ID number to apply and complete identity verification. View the path of real-name information of WeChat payment account: Open WeChat and enter "I-Service-Wallet-Identity Information" in turn.

4. In principle, a micro-signal only corresponds to a resident's mobile phone number and ID card, and each person can apply for a subsidy at most once (the same micro-signal, mobile phone number and ID card number are regarded as the same person).