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Do telecom users need money to send text messages to 10000 or 1000 1?

Telecom users send short messages to 10000 or 1000 1 for free.

10000 and 1000 1 are all customer service telephones of China Telecom, while telecom users dial or send short messages to 1000 1 and send short messages to 1000 1 to enter the telecom short message business hall.

China Telecom adopts the national unified special service access code 10000, integrates all kinds of original special service numbers, and provides users with services such as consultation, inquiry, acceptance and complaint of all kinds of telecom services with telephone network as the main information exchange mode, and establishes fast customer response centers for basic telecom services and all kinds of telecom value-added services based on customer service platform.

Extended data

Telecom 10000 Service Positioning

1. Service Positioning: China Telecom's integrated service window is an important channel for communication between telecom enterprises and users.

2. Business positioning: focus on basic telecom services, actively develop new value-added services, and realize diversified business development.

3. Market positioning: a brand service hotline for a wide range of customers, dedicated to building a world-class customer service center.

Baidu Encyclopedia-10000