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Birdie mobile phone

This fault of your mobile phone belongs to abnormal shutdown.

according to

Provisions on the responsibility for repairing, replacing and returning mobile phones

Article 8

The three-guarantee period of mobile phone host is one year, and the three-guarantee period of accessories is shown in Annex 1 Three-guarantee Mobile Phone Product Catalogue. The validity period of the three guarantees is calculated from the date of invoice, deducting the time delayed due to repair and no accessories to repair. The last day of the validity of the Three Guarantees is a legal holiday, and the day after the holiday is the last day of the validity of the Three Guarantees.

Article 9

Within the validity period of three guarantees, consumers have the right to repair, replace and return goods in accordance with these regulations, and repair, replacement and return goods shall be handled with invoices and three guarantees certificates.

If the consumer loses the invoice and the three-guarantee certificate, but can provide valid evidence such as the bottom copy of the invoice or the copy of the invoice (bottom copy) to prove that the mobile phone product is within the validity period of the three guarantees, the seller, repairer and producer shall bear the responsibility of free repair and replacement in accordance with these provisions.

If the consumer loses the invoice and the three-guarantee certificate, and cannot provide valid evidence such as the bottom copy of the invoice or the copy of the invoice (bottom copy), but the factory date displayed according to the main machine body number (IMEI serial number) is still within the validity period of the three guarantees, the 90th day after the factory date shall be the starting date of the validity period of the three guarantees, and the seller, repairer and producer shall be responsible for free repair in accordance with these regulations.

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Implement the principle that whoever sells mobile phone products is responsible for the three guarantees. The contracts concluded between the seller and the producer or supplier, the seller and the repairer, the producer or the supplier and the repairer shall not be exempted from the three guarantees responsibilities and obligations stipulated in these regulations.

Article 10

Within the validity period of the three guarantees, the mobile phone host has quality problems, and the repairer will repair it free of charge. The repairer shall ensure that the repaired mobile phone products can be used normally for more than 30 days.

Therefore, if your mobile phone can be repaired free of charge during the three-guarantee period, I suggest you go to the designated repair point of Bird for repair. Please keep maintenance records. If it can't be repaired, you can change your phone.

If it exceeds the three-warranty period, there is a charge for maintenance, but it is still recommended that you go to the maintenance point designated by Bird to ensure that it is the original parts. At the same time, the same fault has a warranty period of at least 30 days after maintenance, and some manufacturers have three months.