The new iphone can't use information.

On the first day of iPhone 1 1 release, some users who placed orders during the pre-sale period have already got new mobile phones. If you no longer use iMessage information, or switch to a new mobile phone, it is recommended to cancel the iMessage information on the old device first, otherwise you may not be able to successfully receive SMS messages on the new mobile phone.

How to solve the problem that the new iPhone 1 1 can't receive the SMS?

Log out of iMessage information on iPhone.

If you still use your old device, you can log out of iMessage information by the following steps:

1. Reinstall the previously used SIM card to the old iPhone.

2. Ensure that the old equipment is connected to the cellular mobile data network.

3. Open Settings-Messages on iPhone, and then turn off iMessage messages. After closing, reinstall the SIM card into the new device.

Log off iMessage information online through Apple's official website.

If you can't use your old iPhone, you can log in to Apple official website to log out of iMessage information online. After logging out, the previously bound phone number will be deleted from the iMessage information service. If you need to reuse it on a new device, just open Settings-Info -iMessage in turn.