Joke Collection Website - Public benefit messages - Where can I check the chat record between JD.COM and customer service?

Where can I check the chat record between JD.COM and customer service?

Find chat records as follows:

1. Log in to JD.COM account and click the "Message" button in the upper right corner of the home page.

2. After entering the "My Message" page, select "Customer Service" at the top of the page, and you can see all the chat records with customer service in JD.COM.

3. Click on the chat record you need to view to expand the details and reply to the collection.