Joke Collection Website - Public benefit messages - Is it better to send a text message or call a customer for the first time?

Is it better to send a text message or call a customer for the first time?

My advice to you is: Send a message to tell the other party that you will call him in XX this afternoon and say hello. Then you can call him. In this way, you will make a good initial impression on your customers. At present, it is hard to call new customers, but the effect is actually very poor.