What if Samsung a9 screen capture is blocked by security policy?

1. long press the Home button+power button;

2. Settings-Accessibility-Agility and Interaction-Assistant Menu Opens-Click on the blue circle on the screen and add four white box icons-Slide down to the third page-Screen capture;

3. Settings-Advanced Features-Palm Slide Screen Capture-Right Slide Switch.

If screen shots are blocked by security policies, you can do the following:

1, restart and try again;

2. Check whether the mobile phone has a system push notification, and if so, update the mobile phone to the latest system version.

3. Back up data (contacts, text messages, photos, etc. ) and try to restore the factory settings.

If the problem still exists, it is recommended that you take your mobile phone, purchase invoice and warranty card to the local Samsung after-sales service center for testing.