How to telemarket automobile anti-theft products? It is better to have marketing skills.

1. If the customer says, "I don't have time!" Then the study counselor should say, "I understand. I never have enough time. But as long as 3 minutes, you will believe that this is an absolutely important issue for you ... "

2. If the customer says, "I'm not available now!" The study consultant should say, "Sir, American millionaire Rockefeller once said that it is more important to spend one day a month thinking about money than to work for 30 days!" We only need 25 minutes! Please set a date and choose a convenient time for you! I will be near your company on Monday and Tuesday, so I can visit you on Monday morning or Tuesday afternoon! "

3. If the customer says, "I'm not interested." Then the study counselor should say, "Yes, I totally understand. Of course, you can't be interested in something you can't believe or don't have any information at hand. It is reasonable and natural to have doubts and questions. Let me explain something to you. What day is suitable? ……"

4. If the customer says, "I'm not interested!" Then the study consultant should say, "I understand very well, sir, that it is too much for you to be interested in what you don't know is good." That's why I want to report or explain it to you in person. Will I come to see you on Monday or Tuesday? "

If the customer says, "Would you please send me the information?" Then the learning consultant will say, "Sir, our materials are all designed outlines and drafts, which must be modified according to the personal situation of each customer according to the instructions of the staff, which is equivalent to tailoring. So I'd better come to see you on Monday or Tuesday. Do you say good morning or good afternoon? "

6. If the customer says, "Sorry, I have no money!" Then the study consultant should say, "Sir, I know that only you know your financial situation best." However, it will be most beneficial for the future to help make a comprehensive plan now! Can I call on Monday or Tuesday? Or, "I understand. After all, not many people want what they want. Because of this, we are now choosing a way to create maximum profits with the least money. Isn't this the best guarantee for the future? In this regard, I am willing to contribute my strength. Can I come to see you next Wednesday or weekend? "

7. If the customer says, "At present, we are not sure what the business development will be." Then the study consultant should say, "sir, we have to worry about the future development of this industry in marketing." Please refer to it first to see where the advantages of our study plan are and whether it is feasible. " Is it better if I come on Monday or Tuesday? "

8. If the customer says, "If I want to make a decision, I have to talk to my partner first!" Then the research consultant should say, "I totally understand, sir. When can we talk to your partner? "

9. If the customer says, "We will contact you again!" Then the study consultant should say, "Sir, maybe you don't have much desire at present, but I'm still glad to let you know if you can participate in this business." It will be of great benefit to you! "

10. If the customer says, "Say it or sell something?" Then the study consultant should say, "Of course, I really want to sell you something, but I will only sell it to you if it can bring you something you think is worth looking forward to." Can we discuss and study this problem together? I'll see you next Monday? Or do you think it's better for me to come over on Friday? "

1 1. If the customer says, "I have to think about it first." Then the study consultant should say, "sir, haven't we discussed the relevant points?" Let me ask you honestly: What are you worried about? "

12. If the customer says, "I'll think about it and call you next week!" Then the study counselor should say, "Welcome to call, sir. Do you think it will be easier? " ? Shall I call you later on Wednesday afternoon, or do you think Thursday morning is better? "

13. If the customer says, "I want to discuss it with my wife first!" Then the study counselor should say, "Yes, sir, I understand. Can you invite your wife to talk to you? About this weekend, or which day do you like? "

There are many similar rejections, and we certainly can't list them one by one. However, the way to deal with them is actually the same. The purpose is to turn rejection into affirmation, so that customers' willingness to refuse will be shaken, and the learning consultant will take the opportunity to follow up and induce customers to accept their own suggestions.