Inexplicably, there are two more value-added service deductions

Our company will not customize services for you without your consent. If you find that text message value-added services are customized for no reason, it may be related to the following reasons:

1 Check whether you have responded to relevant text messages or answered relevant marketing calls to activate the service;

2 Check whether others have obtained your service password and other information and then handle it for you;

3 The mobile phone terminal manufacturer violates the rules by illegally building a menu on the mobile phone;

4 It is caused by your wrong operation Customized or on-demand services;

Since 2009, our company has deployed special rectification actions, which mainly include secondary confirmation and explicit pricing before customizing services. However, due to the diversity of value-added services, the situation of activating services without reason is more complicated. It is recommended that you contact our staff or go to the business hall to report the situation, and we will verify and handle it as soon as possible.

Since the unsubscription methods for various value-added services are different, you can try to log in to the mobile business hall client and click "Service" > "Processing" > "Other Business Processing" > "Value-Added Business Processing" > " Business Unsubscription", the business you ordered will be displayed on the interface. After finding the business you want to unsubscribe, you can unsubscribe from the value-added service. If you are unable to unsubscribe, it is recommended that you consult China Unicom’s manual customer service to unsubscribe.