Commitment on tobacco safety

in order to safeguard national interests and consumers' interests, establish a standardized and orderly cigarette retail market order, and create a good consumption environment in the cigarette market, the tobacco company made the following commitments through consultation with cigarette retailers:

1. The tobacco company promises:

1. To provide cigarette retail merchants with information on cigarette sources and business guidance services, visit cigarette retail merchants regularly, and strive to solve the difficulties in cigarette business.

2. To provide cigarette retailers with publicity and explanation of laws and regulations on cigarette business, tobacco monopoly license management and annual review, so as to achieve standardized and civilized law enforcement.

3. Provide punctual and accurate cigarette home delivery service for cigarette retailers.

4. Provide telephone ordering, online goods ordering and other services for cigarette retail customers.

2. cigarette retailers promise:

1. to operate according to the law. Obey the service management of tobacco monopoly administrative organs, accept inspection and supervision, and cooperate with law enforcement investigations. In the local tobacco wholesale enterprises indicated in the cigarette retail license, they purchase cigarettes in disorder, do not buy or consign cigarettes for others, do not wholesale cigarettes without a license or in disguised form, do not illegally transport cigarettes, and do not violate other provisions of tobacco monopoly laws, regulations and rules.

2. Do business with integrity. Consciously safeguard the reputation of the cigarette retail industry, do not provide goods to other cigarette operators or buy cigarettes for others, and maintain fair competition in the cigarette market order. Strictly implement the relevant requirements of the tobacco company's cigarette retail guidance price, and the high-priced cigarettes will not exceed 1 yuan/article regardless of the clearly marked price or the actual retail price, otherwise they will be willing to stop supplying.

3. Be licensed to operate. Strictly abide by the relevant provisions of the cigarette retail license, so that the license is complete, the business license is bright, and the registered items change, and timely apply for registration of change according to law, and do not buy, sell, lease, lend or illegally transfer the tobacco monopoly retail license in other ways.

4. Be civilized. Actively publicize that smoking is harmful to health, discourage teenagers from smoking, and do not sell cigarettes to minors.

Undertaker: Undertaker:

Affiliate: Merchant Name:

LicenseNo.:

Signature:

Letter of Commitment on Tobacco Safety dated, 2

This institution is fully aware of the serious harm to people's life and health caused by tobacco use, and the misleading and negative impact of tobacco advertising, promotion and sponsorship on the public, especially on teenagers. At the same time, we are soberly aware that a total ban on tobacco advertising, promotion and sponsorship can effectively resist the temptation of tobacco and reduce the number of people who start and continue smoking, which is one of the important ways to reduce tobacco demand and safeguard health rights and interests.

In order to promote the implementation of the WHO Framework Convention on Tobacco Control, protect young people from tobacco hazards and create a healthy, civilized and harmonious social environment, we actively responded to the call to reject tobacco advertising, promotion and sponsorship, and voluntarily made the following commitments:

1. Resolutely resist tobacco enterprises from publishing any form of tobacco advertising;

2. Resolutely resist any form of tobacco promotion carried out by tobacco enterprises in or using institutions;

3. Resolutely resist any form of sponsorship by tobacco enterprises in the name of social responsibility, public welfare or other names, including scientific research, scholarships, holding public welfare activities, institutional cooperation and other forms; Do not accept the funding and sponsorship of the tobacco industry, and do not engage in any experiments and research that are beneficial to or may be engaged in cigarette marketing.

Undertaker: xxx tobacco safety commitment letter 3

In order to further optimize the economic development environment, correct the industry style, standardize law enforcement behavior, improve service quality, establish a good image of the tobacco industry, and promote tobacco work to a new level, we now make the following commitments to the society:

1. Earnestly perform the administrative law enforcement functions of tobacco monopoly entrusted by law, severely crack down on illegal activities such as manufacturing and selling counterfeit cigarettes, and strive to create a good market environment for tobacco business.

2. Adhere to administration according to law, conduct tobacco monopoly administrative licensing, market inspection and investigate tobacco-related cases in strict accordance with the Tobacco Monopoly Law of the People's Republic of China, the Regulations for the Implementation of the Tobacco Monopoly Law of the People's Republic of China, the Measures for the Administration of Tobacco Monopoly License and relevant laws and regulations.

3. Effectively standardize the administrative licensing behavior, and handle tobacco monopoly retail licenses for qualified cigarette retail customers in a timely manner in accordance with relevant regulations and policies. Strictly implement the time-limited settlement system. For disabled or disabled cigarette retailers, provide on-site service in the aspects of license application, change and cancellation.

4. Adhere to civilized law enforcement, handle cases according to law and handle cases openly. Monopoly law enforcement personnel in the market inspection, must by more than 2 people (including 2 people) * * * with, take the initiative to show their law enforcement certificates, bright identity, explain the purpose. When investigating a case, it is necessary to make the facts clear, the evidence conclusive, the qualitative determination accurate, the handling appropriate, the procedures complete and the procedures legal.

5. Monopoly law enforcement officers consciously abide by the law and discipline, insist on enforcing the law impartially, do not handle human cases or relationship cases, and consciously accept the supervision of organizations and the masses. Never take advantage of his position to "eat, take, get stuck and want" the administrative counterpart. If there is any violation, once verified, it will be dealt with seriously.

6. Improve the information network of monopoly counterfeiting, announce the telephone number of the report to the public, and promptly handle the reports of all walks of life on the manufacturing and selling of cigarettes. Informants will be kept confidential in accordance with relevant national laws and regulations, and will be rewarded if they are verified through investigation.

7. Organize the supply of goods, implement the open system of goods, and ensure the effective supply in the market. Enhance the awareness of corporate social responsibility, put low-grade cigarettes scientifically and reasonably, and focus on meeting the needs of rural markets and consumer classes.

8. Implement the working mechanism of the account manager, and determine the special person to be responsible for the customer service work in the jurisdiction. Through regular visits, guide customers to operate and actively solve problems within their power.

9. deliver the goods strictly according to the customer's order, deliver them to the home free of charge within 48 hours of the visit, and never detain the cigarettes of retail customers without reason.

1. Strengthen the construction of cigarette sales network, strive to standardize service standards, properly handle customer complaints, and achieve "civilized service, standardized service and value-added service" to continuously improve customer satisfaction.

we warmly welcome the supervision of the people of the county and all walks of life, and put forward valuable opinions and suggestions on the law enforcement behavior, service quality and work style of the Tobacco Monopoly Bureau (Marketing Department) in various ways.

we promise: we will carefully verify and deal with letters, visits and reports that reflect the unhealthy trend of tobacco monopoly; We will seriously rectify the criticisms, opinions and suggestions from all sides, study and deal with them in time and reply to me.

monopoly report telephone number: 531-87873897

supervision (complaint) telephone number: 531- 87871216

e-mail address: #url#

Pingyin Tobacco Monopoly Bureau (Marketing Department)

November 3, 211 tobacco safety commitment letter 4

This institution is fully aware of. At the same time, we are soberly aware that a total ban on tobacco advertising, promotion and sponsorship can effectively resist tobacco temptation and reduce the number of people who start and continue smoking, which is one of the important ways to reduce tobacco demand and safeguard health rights and interests.

In order to promote the implementation of the WHO Framework Convention on Tobacco Control, protect young people from tobacco hazards, and create a healthy, civilized and harmonious social environment, we actively respond to the call to reject tobacco advertising, promotion and sponsorship, and voluntarily make the following commitments:

1. Resolutely resist tobacco enterprises from publishing any form of' tobacco advertising;

2. Resolutely resist any form of tobacco promotion carried out by tobacco enterprises in or using institutions;

3. Resolutely resist any form of sponsorship by tobacco enterprises in the name of social responsibility, public welfare or other names, including scientific research, scholarships, holding public welfare activities, institutional cooperation and other forms; Do not accept the funding and sponsorship of the tobacco industry, and do not engage in any experiments and research that are beneficial to or may be engaged in cigarette marketing.

organization name (signature) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

signature of the representative of the organization _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _. To make tobacco work better practice the supremacy of national interests and consumers' interests, promote social harmony and stability, and promote scientific development, this bureau (branch) now makes public commitments as follows:

1. Strengthen the work style construction of organs. Always adhere to the work style construction of ministries and agencies as an important part of the annual assessment of cadres of ministries and agencies, strictly implement national policies and regulations, and abide by laws and regulations and various rules and regulations of the unit. Vigorously advocate a good service style, enthusiastic service is not afraid of trouble, active service is not shirking, coordinated service is not wrangling, efficient service is not procrastinating, and honest service is not set up.

second, administration in strict accordance with the law. Strictly implement tobacco monopoly administrative law enforcement in accordance with the Tobacco Monopoly Law of the People's Republic of China and its implementing regulations, Provincial Tobacco Monopoly Regulations and other relevant laws and regulations, adhere to administration according to law, handle cases fairly and enforce the law in a civilized manner, and resolutely safeguard the legitimate rights and interests of cigarette retailers and consumers according to law.

third, strengthen tobacco monopoly law enforcement. Severely crack down on all kinds of illegal activities of manufacturing and selling counterfeit cigarettes, severely crack down on all illegal cigarette business activities, purify the cigarette market in our city, and earnestly safeguard the interests of the state and consumers.

Fourth, be strict with self-discipline and handle cases honestly. Strictly implement the "six disciplines" of tobacco law enforcement, adhere to certificates, bright certificate inspection, standardize law enforcement, handle affairs impartially, enforce the law in a clean and honest manner, strictly prohibit illegal and disciplinary acts such as smuggling and fraud, resolutely put an end to "eating, taking, licensing and demanding" and seeking personal gain by taking advantage of their posts, and do not deliberately make things difficult for tobacco business units and cigarette retailers.

5. Open government affairs and improve service efficiency. The main functions and key government activities will be announced to the public, and the system, procedures and results will be made public, and the telephone number for reporting complaints will be set up to accept the supervision of all sectors of society. In strict accordance with the Tobacco Monopoly Law of the People's Republic of China and its implementing regulations, the Administrative Licensing Law and the Measures for the Administration of Tobacco Monopoly Licenses, the licensing conditions, procedures and time limit shall be made public. If the procedures are complete and meet the licensing conditions, the time for single administrative examination and approval will be reduced from 2 days to 14 days from the date of accepting the application, with a reduction of 3%. Open, fair and just tobacco monopoly retail license, improve efficiency and facilitate the masses.

VI. Strengthen team building and improve service level. Strengthen the construction of work style by establishing the sense of honor and disgrace, responsibility and awe. Effectively solve the "sloppy, lazy and scattered" work style of cadres and workers in this unit. The first inquiry responsibility system, one-time notification system, ab post work system and limited time completion system shall be implemented. Ask the person in charge first to warmly receive, introduce and introduce the people who come to handle affairs. If the procedures for handling relevant affairs are incomplete, the relevant information to be supplemented shall be informed at one time; The handling personnel shall clearly inform the parties of the matters that are not accepted or approved, and register them for the record; Explain the reasons for major issues or difficult problems that are not handled, and give a reply within 3 working days; The ab post system is implemented in business work, so as to complement each other and ensure the normal operation of the work; The implementation of time-limited completion system, under the premise of providing complete materials, in accordance with the provisions of time-limited completion, it is strictly prohibited to delay the work time without reason. Advocate and encourage all departments to be customer-centric, provide quality services, continuously improve and innovate, and strive to exceed customer expectations in all aspects of service.

VII. Smooth complaint channels and implement accountability system. To report complaints from the masses, we should take them seriously, register and accept them after receiving them, conduct investigation and verification, handle them within 5 working days, and give feedback according to the complainant's requirements. Improve the internal assessment system, increase the supervision of complaint acceptance, and ensure that any complaint must be investigated, and any investigation must be fruitful.

the municipal tobacco monopoly bureau (branch) welcomes the masses and all sectors of society to supervise, complain and report the work style and behavior of cadres and workers in the overall situation (branch).

promisee: xxx