Practical sample essay on quality management personal year-end work summary

Years are passing by, and a year's work is coming to an end. Looking back on the previous work, there are gains and confusions. It is time to write a good work summary. The following is a "Practical Example of Personal Year-End Work Summary on Quality Management" compiled by me for your reference only. You are welcome to read this article. Practical example of personal year-end work summary of quality management (1)

Since 20xx, our company has firmly seized the favorable opportunity of strong market demand, strictly followed the requirements of the quality management system, and strengthened the incoming raw and fuel materials, Quality control of semi-finished products and finished products. The quality of the raw and fuel materials entering the factory is relatively stable, the quality of the production process can be controlled, and the cement leaving the factory reaches the "three hundred" level. The company’s quality work in 20xx is now summarized as follows:

1. Quality of raw and fuel materials entering the factory

1. The limestone entering the factory has not completed the assessment indicators, and the quality fluctuations are relatively large Although the average calcium oxide content in limestone meets the requirements, it sometimes contains a large amount of mine exfoliation soil and marl, which causes the limestone to be so moist during the rainy season that the crusher is blocked many times. The average magnesium oxide content meets the requirements of index control, but it fluctuates greatly, especially in the limestone magnesium oxide entering the plant in June, which reached the highest level of x.

2. The chemical composition of the clay entering the factory can basically meet the production requirements, but the SiO2 content fluctuates greatly and the qualification rate is relatively low. Maling clay has a high moisture content, making it difficult to unload materials. The high silica content of beef breast cannot keep up with the crushing process, which affects the accuracy of the ingredients to a certain extent.

3. The overall quality of the raw coal entering the factory is relatively good, the average calorific value is xKcal/kg, and the pass rate is x. Because there are many varieties entering the factory, this puts forward higher requirements for production and use.

4. The quality of the gypsum entering the factory is generally good. The main reason is that the particle size of gypsum is uniform and the fluctuation of sulfur trioxide is small.

5. The average Fe2O3 of the iron ore entering the factory is x, the pass rate is x, the overall quality is good, and it can basically meet the production requirements.

6. The performance of the purchased clinker entering the factory is from worst to best according to the index: xx﹤xxx﹤xx﹤xx﹤xx.

2. Semi-finished product process control quality

1. The KH pass rate of the raw material produced from the grinding mill did not meet the assessment index. The KH pass rate was x, and N and P were completed well. There are two main factors that affect the KH qualification rate: First, the raw material ingredients are made of five components: limestone, high silica (maling clay) and high silica sandstone (beef shoulder), slag and iron ore, of which limestone has The supply from two to three mines with different grades, coupled with the fluctuation of limestone and high silica itself, makes it difficult to accurately control the ingredients; secondly, the quality department’s on-duty craftsmen lack professional knowledge and the ingredients level is not high, and they will not be able to flexibly control in advance and take effective measures. measure. At the same time, it also causes fluctuations in the composition of raw materials entering the kiln.

2. The average fineness of the coal pulverized from the mill is x, and the pass rate is x, which is lower than the control index. This is related to the stability of the coal feeding process.

3. The vertical lifting weight of clinker out of the kiln is relatively good, with a pass rate of x. The annual average value of clinker is Due to the high MgO of the limestone, inadequate adjustment of the formula, fluctuations in the composition and quantity of raw materials entering the kiln, and operational problems, the average compressive strength for x days throughout the year was only xMPa.

3. Cement grinding and finished product quality

1. Cement grinding: The fineness, specific surface area and SO3 pass rate of the xmm square hole sieve of the cement grinding machine are relatively low. , this is related to poor production management; the fineness, specific surface area and SO3 qualification rate of the xmm square hole sieve of the second grinding cement are acceptable, and the specific surface area is about lower than the assessment index, which is higher than the requirements for the production of Class A cement related to the specific surface area. The average pass rate of mixed materials is x, completing the assessment indicators.

2. The strength of the milled cement is basically within the control index, the quality is relatively stable, and the strength is sufficient.

3. The passing rate of the single bag weight of cement delivered from the factory has met the control indicator. The passing rate of the total net weight of 20 bags is about low and needs improvement, but it is already a good performance compared to the same industry.

IV. Completion of the Quality Department’s Goals

1. As can be seen from the above table, all indicators of the factory cement and the passing rate of the rich strength of the factory cement have reached x;

2. The x-day and x-day compressive strength of the factory cement meet the requirements of internal control indicators, and the standard deviation is basically reasonable;

3. The pass rate of internal spot checks of the analysis group, physics group, and control group is still relatively high, but Compared with the provincial station, the passing rate of the analysis group is still very low, which is related to its own low level.

5. Existing gaps and deficiencies

1. The quality control of the source of limestone entering the factory needs to be strengthened, and the cooperation with the material collectors must be strengthened.

2. Many aspects of process quality control are still poorly completed, and the results of some control indicators are far from the most basic requirements of the "Cement Quality Management Regulations", such as: grinding raw materials, The KH qualification rate of raw materials entering the kiln and the qualification rate of clinker leaving the kiln have not met the requirements, and further efforts are needed.

3. Due to various reasons (including high ingredients, operation and control values, etc.), the 28-day strength of clinker is lower than the target value.

4. The inspection level of quality department operators needs to be improved.

6. Next work plan

1. Strengthen the quality control of the incoming limestone, and if possible, consider your own mine as early as possible;

2. Continue to strengthen process quality control and strictly control the quality of each process, especially the quality control of coal and clay entering the factory, and strive to eliminate their impact on production;

3. The quality department and the production department must work closely Cooperate to supervise the homogenization of limestone, clay and coal;

4. Strengthen the training of inspectors and on-duty craftsmen and the process quality management, quality control, and strict quality inspection to ensure timeliness and accuracy Safety and effectiveness, and strive to improve the physical quality of semi-finished products and finished products;

6. Due to the instability of raw material homogenization warehouse, the management of metering equipment needs to be strengthened to ensure the stable quality of raw materials entering the kiln;

7. The quality department and the production department work together to find a reasonable formula, a reasonable pass rate and a unified and stable operation, and strive to improve the 28-day strength of the clinker;

8. Timely and predictably adjust the mixing amount of cement grinding materials and other control indicators to reduce cement production costs. Practical example of quality management personal year-end work summary (2)

In 20xx, with the correct leadership of the company leaders and the strong support of all grassroots units, and under the guidance of the system department of the company, the engineering quality department We have done some work in quality supervision, mass QC group activities, quality excellence, and new project planning, and have achieved some results, but there are still shortcomings. We will use summary and data analysis to find out what is wrong with our work. The existing shortcomings will continue to be improved and improved in future work.

1. The quality objectives are fully achieved and the project quality is basically under control

1. Those who have passed the "Product Monitoring and Measurement Procedures", "Process Performance Monitoring and Measurement Procedures" and other procedures In operation, 21 unit projects were completed in June this year, all of which ensured that the first-time inspection pass rate was reached, reaching the goal of x first-time inspection pass rate set at the beginning of the year.

2. This year, the company introduced a "Customer Satisfaction Evaluation and Reward Method" based on the "Customer Satisfaction Monitoring and Control Procedure". While running the "Customer Satisfaction Monitoring and Control Procedure", Make full use of the incentive mechanism, reward the good and punish the bad, and encourage each project to provide high-quality products and services to the owners, so that customer satisfaction continues to improve. The average customer satisfaction in x this year was x, of which quality was x, progress was x, and service was x, safety and environmental protection is x, achieving the goal of no less than x points set at the beginning of the year.

3. Through the implementation of the "Supplementary Management Measures for Measuring Instruments of a certain company", urge each project and the equipment company that manages measuring instruments to strictly operate the measuring instrument management system in accordance with the "Control Procedures for Monitoring and Measuring Devices" to overcome The past problems of unclear reporting responsibilities and chaotic management of measuring instruments belonging to the unit and the user unit for inspection have been eliminated, so that the passing rate of measuring instruments for inspection has reached the 100% requirement set at the beginning of the year.

4. The company runs the "Improvement and Corrective and Preventive Measures Control Procedures", uses mass QC group activities to eliminate common quality problems, improves process flow, and through mirror concrete and rotary kiln barrel welding technology research activities, For a series of QC activities such as straight thread connections of steel bars and on-site management of prestressed cat-cable square beam slope support, the "Improvement, Corrective and Preventive Measures Control Procedures" have been implemented to steadily improve the quality of the project entities and reduce quality failures. This year the company reported The loss due to quality failure is less than 5,000 yuan, reaching the quality target set at the beginning of the year of not exceeding 2/10,000 yuan.

5. Actively promote new technologies, and carry out excellence work in a planned manner throughout the company. On the basis of obtaining 7 municipal-level and 2 provincial-level high-quality projects last year, this year we also obtained the 220KV distribution project of a certain aluminum plant. Two ministerial-level high-quality projects, including the electrical device and silicon rectifier project and the electrolytic flue gas purification and recovery system project, and three municipal-level high-quality projects of a certain depot and a certain power plant, have exceeded the quota set at the beginning of the year to create first-class and second-class municipal projects. Excellent plan.

6. Through the management and promotion of the preliminary planning work of the project by the company, the company has clearly realized that the preliminary planning work of the project implementation is an important prerequisite for good project management. In view of this, When the company set the quality target at the beginning of the year this year, it took the pre-planning coverage rate of 100% as an important work goal.

This year, under the leadership of the company, various departments and the project management team conducted comprehensive and detailed pre-project planning for projects such as an aluminum plant in Guangxi and a steel plant in Jiangsu. The planning team also stationed at the site The most important effect of assisting the project in completing the preliminary preparation work is to make the resource allocation of the project scientific and reasonable. Through the early planning and operation of the project implementation plan, the customer satisfaction of the company's construction projects this year has reached an unprecedented high, so-and-so The number of follow-up tasks for a certain project has increased several times compared to the first contract. The business management strategy of on-site market protection has been truly implemented, and the results are obvious.

7. Completed the quality inspection and process monitoring tasks planned at the beginning of the year, promptly issued 9 corrective or preventive action request forms for the problems discovered during the inspection, and supervised the implementation of rectification measures.

8. In strict accordance with the requirements of the internal quality audit plan, routine audits were conducted on all construction-in-progress project departments of the company's agencies and permanent institutions. We also notified the problems found in the internal audit and urged the improvement of x non-conformities found in the audit.

2. Existing deficiencies or areas for improvement

1. Many new employees in quality management are not proficient in the business and cannot skillfully use various quality management methods to improve Process performance, some even cannot fill out reports correctly.

2. There are blind spots in the operation of the quality system. Due to abnormal quality management work in individual project departments, quality problems have occurred that affect the use and function of the structure.

3. Some project departments also have insufficient measuring instruments and failure to meet calibration requirements.

4. Non-conforming products cannot be disposed of according to regulations. Most project departments have no records of the disposal of non-conforming products throughout the year. The main reason is that there are still misunderstandings and the disposal of non-conforming products cannot be regarded as improvement. An important means of quality management work.

5. There is still a gap in communication, which is mainly reflected in the fact that the project department cannot report the disposal records of non-conforming products as required.

3. Work plan for 20xx

1. The dominant idea of ??next year’s work is to manage the key process of quality work and manage the management process that is insufficient this year. Eliminate communication gaps by focusing on the submission of various reports, and pay close attention to the disposal of measuring instruments and non-conforming products through irregular process monitoring and quarterly quality inspections.

The qualification rate for measuring instrument verification determined in 20xx is still x.

2. Based on the status of the projects on hand, reasonably determine the excellence goals and implement them according to the excellence plan. In 20xx, since there are no projects that meet the conditions for creating ministerial-level quality, we will focus on a certain project of the installation company. , a municipal excellent project of a certain project.

3. Through the operation of process monitoring and measurement, product monitoring and measurement and other procedures, ensure product quality and ensure that its one-time inspection pass rate reaches x. The quality failure loss rate determined in 20xx is still x/ten thousand or less.

4. From the beginning of the year, QC activity topics are planned according to the specific conditions of each project, and QC group activities are carried out in a planned manner to promote the application of new technologies and eliminate common quality problems.

5. As the leading department for system operation, guide and help each business system to do a good job in quality system operation. The internal audit in 20xx will take the form of a rolling audit. The internal audit coverage rate will still be 100, and the audit will focus on Key processes that affect the effectiveness of the quality, environment, and occupational health and safety management systems, and work with each system to improve the effectiveness of the management system.

6. Accept the leadership of the company’s Engineering Quality Supervision Department, serve the grassroots, and strengthen the guidance and supervision of system managers to improve the system’s ability and efficiency. Practical example of personal year-end work summary of quality management (3)

It has been exactly x months since I came to the alliance as the director of the quality department. Today is also the day when I have completed my probation period, so it can be regarded as a work summary report. It's so fast, I really feel like "the dead are like a man, not giving up day and night". The hard-working year of 20xx has passed, and the year of 20xx, full of opportunities and challenges, has quietly arrived, and I have a lot of thoughts in my heart:

I wanted to say something, but after thinking for a moment, I stopped because I thought not to be abrupt first. , think more about it, after all, quality is a relatively cumbersome department, and quality control (frequent management and frequent management) requires frequent management.

Since taking office, I have been adhering to the comprehensive inheritance, not total denial, appropriate improvement and improvement, and seeking a quality management style suitable for the alliance, but I found that I cannot continue to uphold it.

1. Summary of work in 20xx:

1. 1. Division of personnel job responsibilities

Previously, quality inspectors were responsible for on-site inspections and at the same time Responsible for the incoming inspection of finished products. During the incoming inspection, the production inspection will be uncontrolled, resulting in on-site defective products being transferred to production or defective products flowing directly to the client. The quality inspector is also responsible for filling in the factory report of the product. Multiple positions for one person will inevitably make the factory inspection work a virtual position. The purpose of the factory inspection work is just to deal with the customer's factory inspection report, and it is never actually inspected. Exceed product quality.

According to the company's manpower allocation table and the current quality situation, there is a laboratory technician who is mainly responsible for raw material incoming inspection; product physical and chemical testing; OTS sample inspection; outsourcing

Experiment. There are x number of quality inspectors: x number are arranged to perform process inspections during the day and night shifts of the production line, and the other one is mainly responsible for finished product incoming inspection and product shipping inspection. Through reasonable manpower allocation and dedicated personnel, the work can be simplified. I am responsible for overall planning, focusing on solving problems, eliminating unfamiliarity, integrating into it, taking the lead, managing the quality affairs of the entire production process from incoming materials to finished product shipments, and handling after-sales product quality customer complaints.

We adhere to the guiding principle of "employees' execution ability is to do the same thing right over and over again" at work, implement the inspection standards and inspection procedures set by customers and the company, and remind employees to stay nervous at work through performance appraisals. sense, not deviating from the normal work track, and keeping up with the pace of the large army. At the same time, I create a harmonious working atmosphere for employees to reduce their mental pressure and burden. I always insist that "merits start with employees, and mistakes start with leaders", so that employees can throw away their burdens and work hard to do their jobs well.

1. 2. Standard and process construction:

1. 2. 1. Based on the current situation, we have formulated the incoming material inspection operation process, process inspection operation process, and warehousing inspection operation process. Through the improvement of the shipping inspection operation process, physical and chemical experiment process, OTS sample inspection process, and outsourcing experiment process, quality personnel clearly understand who does what and when, and how who should handle it. I have always instilled in on-site quality personnel the purpose of their jobs. Only by understanding the purpose of their work can they do things well. The purpose is to ensure that defective products are not overproduced; to ensure that the products produced by the company meet customer needs, so how to ensure What? It means to supervise, inspect, differentiate, isolate, label, and track the quality of on-site products, and finally close the loop on the problem.

1, 2, 2 The current company process is quite chaotic. There is no professional talent to engage in this work. It may also be that there are problems in the company’s early process planning. I think the quality is:

1) First, start with the incoming materials: after the materials come in, there is no inspection standard for inspection reference (the standard has poor operability). Undetectable items are also listed in the inspection items. The supplier has never provided inspection reports through any means. To verify the validity of the report, it may be that the supplier's quality has always been considered to be quite good, or the company does not have high requirements for the supplier's material quality, and there is no way to control material quality issues.

2) Process inspection: also called patrol inspection, that is, the entire inspection process starts from the beginning to the end and then starts from the beginning again until the end of off-duty time. Now quality inspectors have too many other inspection tasks. As a result, on-site quality control can be said to be a mess, and the equipment capabilities cannot meet the requirements, and the site begins to panic, not knowing whether the product is qualified. Some were negotiated and released, some broke up unhappily, and some continued production to meet the production plan. There are differences between the production department's calipers and the quality inspector's calipers, which leads to each having their own opinions and ultimately no conclusion. I asked the production many times to collect all the calipers for me to check, but to no avail. I also checked 3 calipers, one of which had a dead battery, and the other two because the outer tips of the calipers were impacted by external forces. , the tip of the caliper is bent, is this kind of caliper accurate? When measuring thickness, the tip of the caliper is used to measure, is it accurate? If the force is too strong, the measurement result is too small, how reliable is such a result? How much has been said Did anyone hear this? Hold the caliper in your right hand, push it with your thumb and index finger at a constant speed at the same time, and take a reading when it touches the product. Make sure there are no other impurities on the surface of the product that affect the measurement. When measuring, use the middle part of the outer card to measure. These are some basic actions. But it is very laborious to do, and I am puzzled. Is it really just for the yield rate and production plan?

3) Incoming inspection: Also called final inspection, it is to inspect the products before they are put into storage. , at this time, a comprehensive inspection should be conducted on all dimensions, performance, appearance, packaging, and labeling of the product, and it cannot be the same person as the process inspection. If it is the same person, it will cause paralysis. So

Now the incoming warehouse inspection only looks at the packaging and labeling. Dimensional performance is replaced by process inspection.

4) Shipping inspection: Also called DOCKCHECK, it is an important and necessary step to confirm the product before entering the vehicle to prevent shipping errors. It is completely fictitious for logistics to perform inspection. Players are referees.

5) Physical and chemical tests: I can’t find out what all the standards of all customers are. Don't think much about anything.

2. Understanding of the company’s culture of “Working happily and growing while learning”

My personal understanding is that through the company’s education, training and various activities, colleagues in the alliance have made Work is easy and happy.

Suggestion: I just want to say one thing here. I don’t think economic punishment can be used as a means to achieve the goal.

3. Target measures:

3. 1 Target:

Number of customer quality complaints ≤x times/first half of the year ≤x times/quarter; second half of the year ≤x times/quarter

Measures 3, 2

3, 2, 1 Raw material incoming inspection: In order to ensure the quality of raw materials, magnetic particle testing equipment is added

3, 2, 2 process inspection:

1. Personnel positioning, dedicated personnel, process inspection is mainly responsible for products: thickness, size. Process inspection;

2. Improve the process inspection process and standardize inspection to ensure that quality inspection personnel assume their due responsibilities.

3. Quality abnormalities require real-time production shutdown to prevent over-production of defective products.

Physical and chemical experiments 3, 2, and 3: Increase the frequency of physical and chemical experiment inspections, and they will not stop as long as there is production.

Experimental equipment. Ensure product performance meets customer requirements.

3, 2, and 4 add a single incoming inspection and outgoing inspection to reduce small and low-level quality complaints to 0 times per year. His main responsibilities include: checking whether the product packaging conforms to the packing diagram: checking the shape of the product including holes, packing quantity, part number correspondence, wrong parts, missing parts, one-to-one correspondence between the outer box markings and the actual product, and stamping the inspection stamp for convenience Retrace.

3, 2, and 5. The cost reduction of R&D formulas must meet customer quality requirements, and R&D adjusts formulas in real time based on temperature. Without the preparation of any experimental data, forced cost reduction measures based on the R&D personnel's understanding of the product can only be said to be cost reduction for the sake of cost reduction. Practical example of quality management personal year-end work summary (4)

During this year, under the leadership of the workshop leaders and the unity and cooperation with colleagues, I learned a lot of knowledge and achieved success in my work. success. In order to better complete the work, sum up experience, use strengths and avoid weaknesses, and improve one's business skills, the work situation of the year is summarized as follows:

1. Work

In this year , I do mobile work. We produce three varieties and four specifications alternately. The production tasks assigned by the company and the workshop were successfully completed, with a one-time pass rate of x, ensuring market demand. Site management, workmanship, hygiene, safety, quality, discipline, etc. are kept zero record during workshop and company inspections. There have been a lot of newcomers this year. Every time a newcomer comes, I carefully teach them the safe operation of the machine and on-site process operations so that they can quickly adapt to the assembly work. In actual work, there are also some shortcomings. The main reason is that during the loading process, we found some damage and cracks in the accessories, which affected the appearance of the motorcycle and also caused certain quality risks. My colleagues and I carefully searched for the cause, and accessories were the main cause. In the case where accessories cannot be changed, we can only carefully check whether there are any bruises or scratches in the accessories, and replace them as soon as any unqualified accessories are found. This is a slight improvement, but it cannot fundamentally solve the problem. Secondly, the team building and on-site management were not very good, and the details were not grasped.

2. Ideological aspects

The workshop organized and studied military training and process assembly quality and other technologies for many times, and also organized discussions on "enthusiasm, responsibility, loyalty" and "enhancing work responsibility, Promote accountability.” It thoroughly cleansed the minds of employees and greatly improved their work enthusiasm and sense of responsibility. From a subjective understanding of who to work for and how to work. First, correct your attitude. "Attitude determines everything." Only with the right attitude can we use the right methods, find the right direction, and achieve the right results. I have always believed that work should not be a task or a burden, but should be a kind of fun and enjoyment. Only if you become interested in it and fall in love with it completely can you fully appreciate the happiness in it. It can be said that only if you know how to enjoy your work can you know how to succeed, and you must not force yourself during this period. Secondly, there is the issue of ability, which can be divided into professional ability and basic ability. Specific to people, professional ability determines your suitability for a certain job. Basic abilities, including self-confidence, collaboration ability, ability to take responsibility, adventurous spirit, and development potential, etc., will directly determine the vitality of the job.

A person who is successful in career must be a person who can coordinate the development and operation of the two abilities well.

3. Work goals

In the future work, I will redouble my efforts to learn professional knowledge, master more business skills, and lay a solid foundation for future work.

In terms of style, we must abide by rules and disciplines, unite colleagues, be pragmatic, optimistic and progressive, always maintain a rigorous and serious work attitude and meticulous work style, be diligent, and work hard without complaint. Always be an honest person, work diligently, live a hard-working and simple life, always keep in mind your responsibilities and obligations, be strict with yourself, and work hard to complete the tasks assigned by your leaders at all times.

Do a good job in team building, pay attention to the details of each work, and achieve detailed management.

In the future, I will devote myself to work with a new mental state, study hard, improve work efficiency, and become proficient in professional skills. Actively respond to the company's measures to strengthen management, abide by the company's rules and regulations, and do their job well. Practical example of personal year-end work summary of quality management (5)

In order to implement the overall policy of the head office of "quality-based trust, owner first, compliance with laws and regulations, and continuous improvement", we will "strengthen the quality level and promote With the theme of "Transformation of Development Mode" and focusing on improving "work quality, product quality, and service quality", Quanxing Company comprehensively carried out quality management work in 20xx, starting from basic management, strengthening quality awareness, and strengthening employee skills training. Improve the overall quality of employees, thereby promoting the overall improvement of the company's overall quality management level.

1. Carry out in-depth quality management system construction

1. Improve the quality management system documents.

This year, the system documents have been updated. Through the revision, the revision of program documents will be combined with standardizing some work processes within the company and clarifying the division of department responsibilities. It makes the quality system closer to the company's actual production and plays a greater role in improving the company's quality management and product quality. The modified documents include: quality manual, x program files, x work instructions, and x quality inspection forms.

2. Quality management system audit activities.

In June 20xx, we will conduct the 20xx annual internal quality audit and the management review before the external audit. In June 20xx, we will welcome the external audit team to review the quality management system of our company. Under the organization of management representatives, the internal audit team audited each department and production site, and filled out an internal audit non-conformance report form for unqualified items. The relevant responsible departments were organized to analyze and study the unqualified items and carry out corresponding rectification work, and confirmed and verified the rectification results of each department on schedule.

The management review believes that since last year’s review, the company has implemented a new version of the quality inspection form at the beginning of this year, strengthened quality management, and laid a foundation for the operation and improvement of the quality system. After several months of system operation, it has been further proved that the established quality system is sustainable, effective and sufficient. The policy is in line with the company's preparation and market development direction requirements, and the goals, indicators and management plans have been effectively controlled and implemented, and all have reached the company's 20xx annual product quality target value. The conclusion is that the company's quality system is operating continuously and effectively and has achieved certain results.

Normally, system staff randomly conduct spot checks of quality system-related records in various departments. If the filling is not standardized or the records are missing, a non-conformity notice will be issued and corrections will be urged. The leadership team conducts quarterly work assessments.

In daily management work, through training to understand and master the quality management system, through assessment and inspection to operate according to the quality management system, and through internal audit, management review, and external audit to test the operation effect.

2. Carry out quality management activities - "Quality Month" activities

In order to improve product quality, improve the work quality and enthusiasm of employees, and improve the sense of responsibility of department personnel, corresponding to the head office's Activities, in June 20xx, we continued to carry out the "Quality Month" activities with the theme of "improving quality levels and promoting changes in development methods".

Use various methods such as posting slogans, blackboard newspapers, and knowledge competitions to increase efforts to publicize the "Quality Month" activities and popularize quality knowledge to improve employees' quality awareness, create a good atmosphere of zero-defect product quality, and promptly report typical cases in the activities . The quality level of the workshop has achieved remarkable results, and the product qualification rate has been greatly improved compared with the previous period. The pass rate of the first inspection of the processing process is x, the pass rate of the finished product is x, and the final unqualified rate of the product is zero.

3. Strengthen workshop, team management and on-site management

Combined with all production links of the company, improve professional management and basic management. In order to cooperate with the effective execution of program documents, a more detailed and specific Operation instructions, inspection instructions, process instructions, etc.; in order to truly record the development of quality activities, x record forms were developed to reflect product quality and quality system operations, providing an objective basis for procedures that meet quality requirements. , providing a strong guarantee for quality management.

4. The shortcomings in the work are also the direction of work next year

1. Sometimes the work is not very organized and the details cannot be well grasped. It may be on-site The work is very complicated and it is impossible to grasp the key points of the work. The only way is to do the fixed work step by step and make good plans for other miscellaneous tasks so that no work problems will be missed.

2. Some issues that need to be communicated and resolved are not handled in a timely manner, including poor communication of outsourcing, correction and confirmation of on-site non-compliance, etc. In specific work, due to the interference of some factors such as delay in message transmission and time difference, communication is not timely.