What do you mean by handling letters and visits in three places?

Three in place and one treatment are the guiding principles and work requirements of the central government for letters and visits. The details are as follows:

1, the masses appeal to solve the problem reasonably;

2. Unreasonable ideological education is not in place;

3. Help and assistance for life difficulties are in place;

4. Illegal acts shall be dealt with according to law.

Three in place and one treatment are aimed at letters and visits. Letters and visits refer to the activities of citizens, legal persons or other organizations in the form of letters, e-mails, faxes, telephone calls, visits, etc. to reflect the situation to the working departments of people's governments at all levels and people's governments at or above the county level, and put forward suggestions, opinions or complaints, which are handled by the relevant administrative organs according to law.

Solve all kinds of letters and visits in accordance with the requirements of reasonable settlement of appeals, reasonable ideological education, assistance in life difficulties, and handling illegal acts according to law. We should respond to and solve the reasonable demands of the masses as soon as possible in accordance with laws, regulations and policies. For problems that need to be coordinated, he asked relevant departments to cooperate closely, study together, reply or solve as soon as possible, and communicate with the masses in time to effectively solve problems for the masses and truly serve the people.

Legal basis of "three in place and one treatment"

According to Article 11 of the Opinions on Innovating Mass Work Methods to Solve Outstanding Problems in Letters and Visits, letters and visits should be handled by means of laws, policies, economy, administration, education, consultation, mediation and persuasion, so as to seriously solve special and difficult letters and visits, and ensure that problems are solved reasonably, unreasonable ideological education, assistance and assistance for life difficulties are in place, and illegal acts are dealt with according to law.

"Regulations on Letters and Visits" Article 3 People's governments at all levels and departments of people's governments at or above the county level shall do a good job in letters and visits, carefully handle letters and visits, listen to the opinions, suggestions and demands of the people, accept their supervision, and strive to serve them.

Reference to the above content: Chinese government network-opinions on innovating mass work methods to solve outstanding problems in letters and visits