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How to dispel customers' bargaining behavior in restaurants?
In the process of negotiation, we must find ways to make customers feel that they have won. If we are too tough in the negotiation process, even if we finally get the price and conditions you want and make the customer reluctantly place an order, he is unlikely to continue to cooperate with you in the future, let alone cooperate for a long time. You can deepen your personal friendship with customers at ordinary times. We can communicate well with customers when they bargain. Business is business. If you can't reduce the price, please ask the customer for more help and understanding, and then discuss other issues and guide the customer to throw out other requirements other than the price. We can let customers let go of the price by meeting other requirements of customers.
Pay attention to skills. Bargaining by customers is tantamount to breaking the supply for businesses. However, when customers bargain with you, it shows that they have the intention to buy. While standing firm, they should pay attention to some tips, such as: step by step, don't drop too much at once, and pretend to be helpless every time. If the customer still won't give up, you can pretend to be serious and announce any further price reduction. In this case, the customer will mistakenly think that this is the minimum and will not bargain again.
Our products and services must have attracted him, or other suppliers were dissatisfied with him. At this time, it is necessary to strengthen communication, or innuendo, or be honest with each other, tap his deeper needs, and then solve them in a targeted manner. Indoctrinate customers with brand value, spread brand image and related reports in credible media, make customers feel that what they buy is of quality, that is, there is a price, and tell them the choice of ingredients and the quality of chefs.
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