Why is the Taikang Life Insurance I purchased on WeChat still deducted after I turned off the automatic deduction in the background?

Hello, in this case, it may be that you have not switched the insurance payment method, and the payment method is still automatic deduction, so the fee is deducted. You need to contact the customer service staff of the insurance company to inquire about the situation and communicate and resolve it.

It is also possible that you accidentally clicked on some advertisements sent by the company, causing the payment platform to initiate deductions, and the deductions will be deducted according to the "customized deduction sequence" first. In addition, the amount of deductions will also change over time. We recommend that consumers carefully check and analyze the regulations of the insurance they purchase to be aware of it. There are also many users who have experienced inexplicable deductions without receiving prompts. Personally, I think that on the one hand, they may not have carefully read the precautions and relevant terms when applying for insurance, resulting in such deductions that they are "confused". Grieving and distressing things happen. On the other hand, it is also possible that the consumer accidentally clicked on the information page of the insurance service without the intention to insure, resulting in deductions. As a service platform, there are many online financial products, insurance products, and various services, so the number of promotional slogans, advertisements, etc. will also increase. It is recommended that consumers use relevant services with caution and avoid causing unnecessary economic losses.

Due to the complexity of the online platform, and without the assistance of dedicated service personnel, the platform will not be responsible for claims settlement. Therefore, if you choose to apply for insurance online, you need to have strong enough independent choices and independent service capabilities. It is best to have a certain professional foundation. It is inevitable for ordinary people to fall into the trap accidentally. All in all, no matter what platform we buy insurance products on, we must be cautious and understand the situation clearly before placing an order to avoid unnecessary trouble.

Finally, it is recommended that you communicate with their staff, ask what caused the deduction, and try to recover your losses.