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Corporate culture of special aviation service companies

First, the core concept

1, the mission of special pilots

Find the cheapest air ticket for customers!

2. Vision of Special Pilots

Be an air travel service provider recognized by high-end customers!

Become the most valuable and profitable air travel service provider in China!

3. Spirit of Special Pilots (Cross)

Struggle: Market competition needs struggle.

Enthusiasm: Work needs enthusiasm.

Enterprising: sustainable development needs enterprising.

Innovation: Quality service needs innovation.

Harmony: enterprise management needs harmony

4. The value of special pilots.

We advocate continuous improvement to promote the continuous progress of special airlines.

Team is the guarantee of our continuous improvement. Team is the basic component of Special Airlines, and it is the cornerstone to unite employees and promote the continuous development of Special Airlines.

Respect for employees, customers and the public is the driving force for the continuous improvement of special airlines. The harmonious development of special airlines needs the recognition, trust and support of all parties.

5. Customers' views of special airlines:

1. Treat customers as relatives.

2. Let customers be moved on the basis of satisfaction.

③. The customer is the next client.

For the whole company, customers are all people associated with the company, including airlines, other agents and final consumers.

Within the company, the next step of the workflow is the customer of the previous step, the employees are the customers of middle managers, and the employees and managers are the customers of the general manager.

6. The purpose of the special pilot:

Work hard to impress employees!

Work hard to impress customers!

Short-term, medium-term and long-term development strategic planning of special pilot projects