Year-end condolences

Year-end sympathy, sympathy is a Chinese word, which means comforting greetings. Including condolences to military families, martyrs, model workers and model heroes, and various outstanding medals and certificates; The following are the ways of year-end condolences to the widowed, disabled and poor households.

Year-end solatium 1 Year-end "solatium" should be "comforted" and learn to use emotion with heart.

Mourning is not a reward, comment or charity. Leading cadres should put the word "sincerity" throughout the condolence activities, with more help and less routines; Ideologically speaking, care about the masses, feel the masses, understand their joys and sorrows, feel their feelings, and be a caring and warm-hearted person. Do your homework before condolences, know the basic situation of the condolences in detail, and even make other assistance measures and plans in advance for special condolences, so that condolences can be targeted and accurate. In condolences, we should calm down, bend down, put down our airs, drink the water from the masses, sit on the bench, and listen if you don't obey, so as to really read out the questions, sufferings, complaints and hopes hidden in the hearts of the masses, so as to warm their hearts and reassure them.

At the end of the year, we should "ask" about "sympathy", send greetings and bring back questions.

In condolences, we should take "greetings" as the adhesive, learn to communicate with the masses in the language of the masses, convey the greetings and concerns of the organization by asking questions about cold and warmth, further enhance understanding, deepen feelings, keep in close contact, and inspire the confidence and courage of the masses to be unwilling to lag behind and forge ahead. More importantly, find out the "problem". Through patient conversation with the condolences, listen to the voices of the masses sincerely, including harsh words, and seriously ask about their health, life, work and various reasonable needs, so as to truly ask the truth thoroughly, ask questions, ask what they need, ask opinions and ask suggestions. After condolences, we should identify the "problems", identify the key points, draw up measures, draw up a rectification timetable, draw a rectification road map, focus on the rectification of problems, truly grasp the most urgent, worrying and complaining problems of the masses, solve the problems that affect their vital interests, and truly connect with the masses.

Year-end condolence mode 2 condolence mode:

1, polite and material. Courtesy condolence is usually a condolence to others that points out emotional sympathy and moral responsibility. Substantial sympathy refers to the sympathy taken by acquaintances, especially close people, to help others solve their troubles, worries or anxieties, so that they can turn their worries into safety in forget the sorrow. In the specific form, visit condolences. Visiting sympathy refers to visiting the home of the object of sympathy, which is a kind of sympathy through meeting, talking, persuasion or silent confrontation.

2. Correspondence condolences. Correspondence and telegraphic condolences refer to expressing condolences to the mourners in written form such as letters, telegrams, faxes and emails.

3. Gift condolences. Gift condolences, that is, by giving condolences * gifts to the condolences. The condolences presented to the mourners are ingenious, profound, inspiring and beaming. Generally speaking, flowers, books, tapes, CDs, etc. They are all widely used condolences. In addition, items that can alleviate practical difficulties or help condolences, such as food, clothing, cash, etc., are also used as condolences.

Deeply concerned:

1, sincere sympathy. Condolences should be positive, not negative; Compassion should be based on encouragement, not discouragement.

2. Do your best to help.

3. Be patient.

4. Try to let the condolences be lifted. Specifically, we should grasp the scale when offering condolences. 1. Avoid taboos; Second, avoid exposing shortcomings; Third, avoid adding troubles; Fourth, avoid pity; 5. Avoid recalling bitterness; 6. Avoid assumptions; 7. avoid fraud; Eight bogey jokes.

Year-end condolences 3 methods and skills of holiday condolences

First of all, highlight the key points and select the right objects.

Different festivals have different condolences. For example, during the Army Day, the focus of condolences is the local garrison, including officers and men of the People's Armed Forces Department, fire squadron, armed police squadron and other units; During Teachers' Day, the condolences are to educators and teachers. During Women's Day, the object of sympathy is mainly lesbians.

Similarly, different organizations have different condolences. For example, during the Spring Festival, street offices offered condolences, focusing on poor old party member, families with family planning difficulties, the disabled and families with difficulties. During the Spring Festival, the condolences of the General Party Branch and the Party branch can focus on old party member and veteran cadres; The sympathy objects of grassroots township party and government organs on New Year's Day and Spring Festival can be key entitled groups, minimum living allowances, centenarians, nursing homes for the elderly, orphans, poor party member, difficult model workers, difficult veteran cadres, poor rural households, affected people, left-behind children, empty nesters, etc.

Generally speaking, the object of condolences can be considered from the following aspects: first, advanced figures who have made outstanding contributions to units and organizations, such as model workers, advanced workers and high-level talents. Second, injured, sick and disabled employees. Some employees are injured at work or injured, sick and disabled for personal reasons. Third, employees with financial difficulties in their families. Fourth, some special groups, such as women, children, military families, survivors who died in the line of duty, and families affected by disasters. Fifth, the unit retired old leaders and veteran cadres.

Second, there are various forms, mainly condolences.

Consolation can be carried out during New Year's Day and Spring Festival, and also on major festivals such as Women's Day, Children's Day, Army Day, Teacher's Day, Mid-Autumn Festival and National Day.

In addition to holiday condolences, you can also carry out daily condolences. Daily condolence items mainly include "birth, old age, marriage, birth, illness and death" and other items. Health refers to the employee's birthday; Old refers to retired workers, workers with 30 years of service, etc. ; Marriage refers to newly married employees; Education refers to employees having children; Disease refers to the hospitalization of employees themselves and their immediate family members (spouses, parents, children); So it refers to the death of the employee himself or his immediate family.

There are various forms of condolence, such as condolence performances, tea parties, symposiums and get-togethers. Fruits, flowers, wreaths, cash gifts, grain and oil, eggs, milk and other foods and health products can also be given at home.

Third, clarify the purpose and show concern.

According to different objects and festivals, the purpose of condolences is different. For example, condolences for work-related injuries are aimed at stabilizing employees' emotions, understanding employees' injuries and family difficulties, and coordinating and helping them solve them; Serious illness condolences, mainly emotional condolences, understand the actual situation of employees' families and consider whether to do further assistance; The condolences to employees' families are aimed at send warm, harmonizing employee relations and helping to contact relevant departments to coordinate their work; The sympathy for the death of employees should reflect the concern of the unit and help to contact, coordinate and deal with the aftermath; Funeral condolences to employees' families, sending them to the care and care of the unit, coordinating and contacting employees to take vacations to deal with family affairs and helping to deal with the aftermath; Employees' families are seriously ill, showing the true feelings of the world and the warmth of the unit, relieving employees' anxiety and harmonious relationship; Condolences to employees with difficulties should send warmth to their hearts, stabilize their working mood and maintain employee relations.

For another example, during the Army Day, condolences to the garrison, disabled soldiers, the families of martyrs and key special care recipients, and retired soldiers with special difficulties should reflect the theme of supporting the army; Teachers' Day condolences to teachers should reflect the theme of respecting teachers and attaching importance to teaching; Labor Day condolences to model workers should reflect the theme of respecting workers, setting an example and carrying forward advanced models.

Four, according to the actual situation, carefully selected to participate in condolences.

It's very important to select people to take part in condolences, which is related to the level and level of condolences and the effect of condolences. Generally speaking, daily condolences are best led by department leaders; And some important festivals need the leaders in charge of the unit or the main leaders to come forward in person. When expressing condolences, the higher the position, status and identity of the leader, the more it can reflect the care of the organization and the better the effect.

According to the specific situation of condolences, the personnel involved in condolences can be adjusted. For example, holiday condolences to retired workers can be led by the leaders in charge of retirement work of the unit, accompanied by the main responsible persons and staff of the retirement management department; If it is a condolence to the retired old leaders of the unit, in order to reflect the importance, the main leaders of the unit can lead the team. For another example, during the festival, condolences to seriously ill workers can be led by the main person in charge of the trade union, accompanied by trade union staff, the main leaders of the staff department and office staff.

If there are many condolences during the festival, you can formulate measures for the implementation or management of condolences, establish a long-term mechanism for employees' condolences, and standardize the expenses and standards of condolences; You can also formulate a detailed implementation plan for holiday condolence activities for a certain festival, clarify the guiding ideology, clarify the object, place, time, participants, and condolence methods, standards, itinerary, etc.

Five, proper arrangements, careful preparation

The first is to prepare the background information of condolences. Before condolence, we should know the relevant information of the object of condolence in detail, enhance pertinence, and make the topic consistent.

The second is the preparation of various materials. For example, buy and prepare related condolences in advance, and don't rush to buy them. When buying condolences and giving gifts, you should follow the relevant requirements and standards of the unit and try not to exceed them.

Once again, get ready for transportation. Because the departure place of condolences is different, it is required to choose the departure place appropriately. You can start at work or meet somewhere; You can choose the company shuttle bus, taxi, private car or bus. However, the premise is that we can reach the place of condolence in time, and we can't delay the time and affect everyone's trip.

Six, contact in advance, confirm the location

Because of different people, different festivals, the place of condolence is often different. Generally speaking, the places of condolence mainly include the work site, the hospital and the home of the mourner. If tea parties, symposiums, parties, etc. They are all held centrally and can be selected in the conference room and auditorium of the unit.

Condolences on Labor Day and Spring Festival are often visits to cadres and workers who stick to the front line and need to go to the work site; Teachers' Day condolences, more in-depth classroom, office; Employees are injured and hospitalized, mostly in hospitals; Employees' wedding condolences are mostly chosen at the wedding scene or wedding banquet; Army Day condolences, choose to go to the barracks.

Seven, sincere condolences, unite people.

When expressing condolences, you should choose the starting point of the topic with emotion, and you must not be aimless. Generally speaking, the topic can be selected from the following aspects: the development status and achievements of this unit; Outstanding deeds of advanced figures; The condition, injury and treatment of the object of condolences; The family situation and practical difficulties of the object of condolence; Post work and future development, etc. Sometimes, you can also talk about the national situation and current hot topics.

When carrying out condolences, except for special circumstances such as funeral condolences, we should relax the topic as much as possible, create a warm, pleasant and harmonious environment, narrow the distance with the condolences, and fully reflect the humanistic care of the unit, so as to achieve the role of rallying people's hearts and inspiring people.

Eight, do a good job in propaganda and enhance cohesion.

After the condolences, we should do a good job in publicity. The entourage should write a press release in time, which can be published on the website, newspaper and briefing of the unit, broadcast by the TV station and radio station of the unit, and make use of new media through Weibo, WeChat group and QQ group. The main purpose of news propaganda is to let more workers know about the condolence situation and produce good results in a wider range, so as to warm people's hearts, enhance cohesion, stimulate the enthusiasm and initiative of cadres and workers and make new contributions to the development of the unit.

In the writing of the press release, the time and place of condolences, the participation of leaders and more detailed condolences should be stated, so that the public can know as much as possible about the whole incident. However, we should pay attention to condolences to some model workers, advanced figures and old leaders. Can be written in their names according to their status and status; However, for some injured employees and employees in difficulty, it is generally not necessary to write names to express condolences.