Five templates of logistics staff work plan in 2023

Work plan for logistics employees in 2023 1

The logistics industry in China has developed rapidly in recent years, forming some famous a

Five templates of logistics staff work plan in 2023

Work plan for logistics employees in 2023 1

The logistics industry in China has developed rapidly in recent years, forming some famous and powerful logistics companies, such as China Railway Express, COSCO Group, Sinotrans Group and China Storage Group. Haier, a famous manufacturer, began to intervene in the logistics industry. Specialized third-party logistics companies are developing rapidly, and the socialization and specialization of logistics distribution are becoming increasingly obvious. With our ability and technology, we will develop the logistics industry in this region, and then join the domestic market and enter the international market within five years.

I. Company Profile

1. Company name: Star Logistics Co., Ltd.

2. Meaning: Our Logistics Co., Ltd. is a modern comprehensive service-oriented professional third-party logistics company, which is a professional logistics company integrating transportation, warehousing, goods distribution and logistics scheme planning.

Second, the scale of operation

(1) business scale

Service lasts forever, sincerity runs through, and interests follow. As a third-party logistics development platform, we realize that logistics is still a new industry and is developing day by day, and our company is also a newly established company. When locking customers, don't cast a net all over the sky, but choose a few industries that have great demand for logistics.

However, in today's society, a single mode of transportation is no longer the trend of logistics society, nor is it the logistics service that customers need. In order to improve market competitiveness and expand market share, we must change the single development model, align with the advanced and comprehensive development model, and change to the development model combining transportation, warehousing and distribution. The technology and management of the night market are the same.

Our service

Service form: the main business includes the basic business of logistics, that is, transportation, warehousing, packaging and distribution.

Service advantage: comprehensive utilization of resources, reducing waste of resources, replacing the existing situation of "fighting separately".

Third, the company choice?

We will aim at a potential market-Zhongyuan, choose a city with good infrastructure-Xinyi, rely on local preferential policies, start from scratch, rely on our ability, rely on our technology, develop this logistics industry, and then enter the domestic market of the United Nations and the international market.

Fourth, human resource management.

At the beginning of the company's establishment, we adopted a combination of tree structure and horizontal work, established a perfect department, and relied on the project manager to cooperate with various departments to complete our services. Managers at all levels form a team, define their responsibilities and do their best. Establish an effective incentive mechanism and a good working environment for employees. We believe in the service concept of "I serve everyone", and the service of logistics will still be to serve people in essence. People are not just customers outside the company, we can make the best use of our talents inside the company, ensure the best use of everything, and shape the corporate culture in the spirit of respecting people, uniting people and serving people. We will unite with nearby universities to regularly train our business backbones, constantly improve the quality of employees, regard human growth as the foundation of enterprise growth, and continue to regard educating people as the key to the sustainable development of enterprises.

Verb (abbreviation for verb) company planning

In the first year, the company was established, established warehouses and office space, completed business process design and information platform construction, set up a preliminary business relationship network in Xinyi area, and tried to develop into surrounding areas.

Starting from the second year, we will cooperate with companies in the surrounding areas to establish a regional logistics network. Gradually contact with domestic and foreign enterprises and become a logistics service provider in southern Shandong and northern Jiangsu.

The long-term planning is to develop the company into the most powerful logistics company in the Central Plains, covering the whole country, involving overseas business and complete technical facilities.

Composition and management of intransitive verb company

The company will recruit some logistics technicians and computer personnel with experience in e-commerce platform development and related work experience to form the initial company. We will be people-oriented, adhere to the service concept of "I am for everyone and everyone is for me", build a logistics enterprise with humanized service, and take improving the quality of employees and strengthening the team concept as the foundation of enterprise survival, so as to build a first-class service and first-class enterprise.

Seven, improve the quality of employees, enhance employee service awareness.

People are the foundation of everything, and employees are the lifeblood of enterprises. Only when enterprises really pay attention to and care about their employees and let them feel the warmth of the enterprise will employees pay for the enterprise with better passion. Of course, our enterprise needs high-quality employees who put the enterprise before the individual, so we must strengthen employee training, improve the enthusiasm of employees, improve their personal quality, and make employees more team-oriented and dedicated. As long as the personal quality of employees is really improved and they can really care about the enterprise, then the service level of our department will be improved accordingly and all the work can be carried out smoothly. This has entered a virtuous circle. Put forward two suggestions to the company: First, it is not recommended to work overtime, provided that the work efficiency is high and the planned tasks are completed; Second, the combination of rewards and punishments can't just punish without rewarding, and vice versa. Of course, the two are complementary and indispensable.

Eight, constantly improve the management system

Because the logistics department is not a department that directly creates economic value, and the logistics department lacks systematic rules and regulations and management loopholes, it is often mistaken for being ignored by the company by its employees, which has a certain impact on the enthusiasm of employees. In this regard, it is necessary to constantly improve the departmental management system and implement the post responsibility system, the handover system, the vehicle management system, the document management system and the reward and punishment system.

Nine, reduce operating cost accounting

In order to reduce operating costs, our department has taken a series of effective measures. With the increase of cost rate, the service life of ordinary tires is too short, and they are easy to burst and explode, which not only costs more, but also lays a hidden danger for driving safety. After sufficient market research, we decided to switch to Tong Jia series tires with reliable quality and reasonable price, and signed a fixed-point and trustworthy contract to effectively control drivers to change tires and accessories at will. At the same time, spare parts are also compared. Choosing spare parts with more reasonable quality and price reduces the operating cost to a certain extent, and high fuel consumption directly affects the operating efficiency of vehicles, so establishing your own oil depot has become the best solution.

Strive to build the company into a well-known logistics enterprise in China within five years. Let more people be satisfied with the services provided by our company. Make the company stronger.

Work Plan for Logistics Employees in 2023 Part II

(A) working ideas and objectives

The year of 20__ is an important year for Xindu Logistics Center to forge ahead, accelerate its development, and strive to build a modern logistics highway port in the west, an intercity distribution hub in the west and an urban distribution center. In accordance with the historical orientation of the municipal party committee and the municipal government's efforts to build the western region into a core economic growth pole and an international cultural capital, and in accordance with the work arrangements of the district party committee and the district government, we will firmly grasp the overall requirements of "moving towards high-end, upgrading the level, strengthening functions and generating benefits", make pioneering and innovative efforts, work in a down-to-earth manner, and strive to build China's western modern logistics highway port, western intercity distribution hub and urban distribution center with a sense of anxiety, restless responsibility and crisis alleviation.

In the next 20 years, the work objectives of our Committee are: to complete the investment in fixed assets of 500 million yuan; Realize the logistics operation income of 8 billion yuan, an increase of 25% in 20 years; The tax revenue was 260 million yuan, an increase of 30% over 2000.

(2) the focus of work

1. Further improve the planning. First, further revise and improve the planning scheme of Xindu Logistics Center under construction and under construction, and improve the logistics format. The second is to highlight the standards and image, do a good job in the revision and improvement of key project planning, and give play to the leading role of key projects. Third, based on reality and focusing on long-term sustainable development, further revise and improve the overall planning, industrial development planning, land use planning and regulatory detailed planning of the third phase of the logistics center.

2. Further promote the project construction. First, accelerate the construction of supporting infrastructure. Speed up the construction of high-speed overpass around freight road, and strive to basically form traffic capacity before May 20. The second is to speed up the construction of key logistics projects and further enhance the overall image of the park. For the 10 key projects that have been put into trial operation in the second phase, further strengthen management and service, actively guide enterprises to introduce high-quality third-party logistics customers, and promote their early benefit and early image; For key projects under construction in the second phase, such as Chuanhua Logistics Phase II and Western Brand Commodity Distribution Center, we will further reverse the construction period, strengthen supervision and inspection, and urge them to be completed on schedule. Third, do a good job in the introduction and landing of key projects such as Prologis in the United States and Fengshu in Singapore to further enhance the development potential of the park. Fourth, continue to improve the public service facilities in the park to provide more convenient services and a high-quality environment for the development of enterprises. The fifth is to speed up the relocation and rectification of traditional freight stations around the park, and actively promote the upgrading of the main commercial formats and the optimization of spatial layout in the north of the city.

3. Further accelerate the pace of transformation and upgrading. First, we should adopt the cooperation mode of "borrowing brains", continue to strengthen the research on the development of modern logistics, further find out the current situation, grasp the direction, grasp the key points and upgrade the format, so as to lay a solid theoretical foundation for the long-term development of the park. The second is to further sort out the format, level and mode of urban and inter-city logistics distribution of logistics enterprises in the park, deeply study the format transformation between logistics enterprises and within logistics enterprises, actively promote the pilot work of inter-city distribution and urban distribution, explore the establishment of inter-city and urban logistics distribution management mechanisms, and guide the improvement of logistics distribution level. Third, according to the functional layout and development orientation of the park, strengthen the format management of logistics enterprises, actively guide enterprises to optimize and adjust customers for high-end, and further optimize and upgrade the industrial structure and format level of the park. Fourth, actively promote the construction of freight car passenger stations, explore the establishment of joint development of roads, railways, aviation and other modes of transportation, and expand the development space of the park. Fifth, do a good job in the registration of enterprises (customers) and statistics of major economic data in the park, accurately, timely and completely reflect the economic activities in the park, and take the pulse for the next stage of development of the park.

4. Further promote industrial linkage development. First, continue to strengthen cooperation with Alibaba, speed up the construction of online e-commerce platform for modern logistics in the west, constantly improve the platform functions, and strive to build the preferred information platform for logistics in the west. The second is to establish and improve the industrial linkage development mechanism. Continue to strengthen communication, docking and coordination with industrial parks, furniture parks and northern shopping malls, actively carry out logistics outsourcing, and explore the establishment of a long-term mechanism for the coordinated development of service industries and industrial and commercial enterprises. Third, continue to deepen cooperation between banks and enterprises, provide convenient financial support for enterprises in the park to become bigger and stronger, promote regional economic transformation and upgrading, and build core competitiveness.

5. Further improve the management service level. First, in accordance with the relevant requirements of building a world modern garden city demonstration line, we will continue to carry out comprehensive improvement of urban and rural environment, do a good job in traffic, public security, health, greening and safety in the park, and strive to build an ecological logistics park. Second, continue to strengthen communication and coordination between departments and explore the establishment of a departmental linkage mechanism for park management. Third, we will carry out in-depth activities of striving for Excellence, continue to do a good job in building a clean and honest party style and the style of government organs, improve the overall quality and management service level of government cadres, and constantly improve the administrative efficiency, government service level and execution of government organs. Fourth, with the goal of "strengthening the park with culture", through a series of thematic practice activities, we will further promote the construction of the park's cultural system and continuously improve the soft environment and soft power of the park.

(3) Safeguard measures

1, strengthen party building. Thoroughly study and implement the spirit of the Sixth Plenary Session of the Seventeenth CPC Central Committee, the Ninth Plenary Session of the Ninth Provincial Party Committee and the Ninth Plenary Session of the Eleventh Municipal Party Committee, continuously strengthen the ideological, theoretical and policy study of Party committees, branches and party member cadres, and continuously enhance the ideological and organizational guarantee for scientific development; Seriously hold the study meeting and life meeting of the party group, strictly implement centralization and unification, adhere to the decision-making on major issues, and strive to maintain the unity and harmony of the team; We will carry out in-depth work on building a clean and honest party style and anti-corruption work, strictly implement the responsibility system for building a clean and honest party style, conscientiously implement the provisions on honesty and self-discipline, and build an ideological and moral defense line against corruption and change.

2. Strengthen work style construction. Strictly implement the responsibility system of first inquiry and the system of completion, vigorously advocate the work style of thinking, acting and doing things with heart, vigorously promote the style of serving the people, learning, acting, daring and seeking truth, truly regard work as learning, take work as a career, have the final say, do it well, jump down and pay close attention to implementation, further change the work style and improve work efficiency.

3. Strengthen supervision and inspection. Around the annual work objectives, formulate the annual schedule of key tasks, and clarify the responsible leaders, responsible persons and completion time of key construction projects. Each responsible person insists that the work center of gravity sinks and moves down, tracks and supervises the key projects he is responsible for every day, grasps the construction progress in detail, and puts forward improvement measures. At the end of the year, the task completion will be linked to the personal annual target assessment, rewards and punishments will be honored, and responsibilities will be implemented to ensure the completion of various objectives and tasks issued by the district party Committee and government.

Chapter III of Work Plan for Logistics Employees in 2023

20- 2000-The company firmly grasped the market opportunity, took the sustainable development direction and ability of the enterprise as the goal, vigorously developed modern logistics, actively expanded the comprehensive freight forwarding business, and accelerated the implementation of the talent training project. On the basis of lean management and accurate assessment management, the company strengthened market development, enhanced risk awareness, strictly controlled costs, and tapped profit potential, and achieved good business performance while ensuring safe production, achieving a significant improvement in the core competitiveness and operating efficiency of the enterprise. According to the overall goal of lean management, continuous improvement, promoting enterprise mechanism innovation and cultivating enterprise core competitiveness formulated at the beginning of the year, through the efforts of the whole year, our company has made certain achievements in the following aspects.

First, with the goal of improving the management function and level of this department, strengthen and improve the performance appraisal model of this department.

1, according to the company leaders' high requirements and standards for management functions, combined with the company's actual situation in the early 20- 2000, the Management Target Responsibility Letter was issued to all departments, covering the main work contents of all departments. Business departments mainly assess business indicators, operational indicators, work quality and efficiency, and management indicators. It is emphasized that business departments must ensure service quality, operational safety and legal risk prevention while doing large-scale and multi-benefits. The management department focuses on four categories of indicators, such as cost, work quality and efficiency, and management, and highlights the performance of management and service functions of the management department. It requires the management department not only to pay attention to the realization of regional profit targets and the control of its own costs, but also to provide services and guarantees for business departments and subordinate units and support them to create more benefits.

2.20- 2000, based on the principle of seeking truth from facts and aiming at establishing a fair competition mechanism, the performance appraisal was comprehensively implemented, which effectively encouraged and promoted employees to constantly improve their methods in their work, improve their work quality and efficiency, and cultivate their work planning and sense of responsibility, thus promoting the development of enterprises from the perspective of human resources, further improving the overall coordination of leading bodies and effectively improving the company's production, operation and management level.

Two, with the introduction of information systems and the implementation of new accounting standards, strengthen financial norms and budget management, and strengthen the prevention and control of financial risks.

1, with the launch of the financial system, the level of accounting has been improved, marking a new level of financial management. The launch of the new system will further standardize accounting, and the financial information disclosure of subordinate companies will be more in line with unified and strict financial standards.

2.20- 2000, according to the requirements of the new accounting standards, the account book setting and accounting subjects were readjusted, the accounting treatment of various businesses was further unified and standardized, the freight accounting process was refined, and the key points of revenue recognition of various businesses were clarified. By combing and standardizing the business process and accounting process, the boundary of each business segment and the key control points of each link of the same type of business are defined, which further strengthens the effective connection between financial data and business data, makes the information disclosed in the branch statements more accurate and timely, meets the requirements for the preparation of domestic and foreign statements, and provides a more sufficient basis for the company's decision-making.

3. Convened a special meeting on quality management implementation attended by leaders of subordinate units, heads of competent departments and heads of departments, summed up the existing problems in, arranged the work priorities in, intensified mobilization, inspection and rectification, and urged all member units to establish and improve long-term mechanisms such as internal inspection, internal rewards and punishments, and immediate rectification of existing problems, and achieved good results. In the external audit of quality management system in September, after communication and hard work, it successfully passed the audit of bsi.

Third, take the safety assessment as an opportunity to fully realize the improvement and implementation of the safety management system.

From 20 to 2000, we will conscientiously implement the policy of "safety first, prevention first and comprehensive treatment", comprehensively start and promote the evaluation and rectification of safety production conditions, continuously deepen the basic management of enterprise safety, and further establish and improve effective safety production rules and regulations and safety operation procedures. Through the implementation of safety management responsibility decomposition and assessment, employees' safety awareness and safety behavior have been comprehensively improved and standardized, and the annual safety production situation is generally stable, and no serious safety production accidents have occurred.

Fourth, driven by advanced corporate culture, enhance the cohesion and creativity of enterprises.

Corporate culture construction provides favorable guarantee and support for the production and operation of enterprises, and is the spiritual core and power source of sustainable development of enterprises. After more than five years of practice, the corporate culture construction of our company has played a positive role in rallying people's hearts, mobilizing enthusiasm and stimulating creativity.

Chapter IV of Work Plan for Logistics Employees in 2023

In order to ensure the smooth and normal development of the company's logistics department, to save the company's relative cost and to let the company evaluate my work, I will make the following plans for the second half of 20xx to improve work efficiency and better carry out my work.

First, continue to improve the quality of employees and strengthen service awareness.

People are the foundation of everything, and employees are the lifeblood of enterprises. Only when enterprises really pay attention to and care about their employees and let them feel the warmth of the enterprise can employees pay better for the enterprise. Of course, our enterprise needs high-quality employees who put the enterprise before the individual, so we must strengthen employee training, improve the enthusiasm of employees, improve their personal quality, and make employees more team-oriented and dedicated. As long as the personal quality of employees is really improved and they really care about the enterprise, the service level of our department will be improved accordingly and all the work can be carried out smoothly. This has entered a virtuous circle. Put forward two suggestions to the company: First, it is not recommended to work overtime, provided that the work efficiency is high and the planned tasks are completed; Second, the combination of rewards and punishments can't just punish without rewarding, and vice versa. Of course, the two are complementary and indispensable.

Second, constantly improve the management system.

Because the logistics department is not a department that directly creates economic value, and the logistics department lacks systematic rules and regulations and management loopholes, it is often mistaken for being ignored by the company by its employees, which has a certain impact on the enthusiasm of employees. Therefore, it is necessary to constantly improve the departmental management system and implement the post responsibility system, transportation system, vehicle management system, certificate management system and reward and punishment system.

Third, speed up the construction of management posts

I will gradually optimize the organizational structure according to the specific work situation of the post in this department, so as to make it "concrete implementation at the grassroots level and supervision and guidance at the middle level". Make each post personnel clear about their responsibilities, so as to perform their duties in their work, and then strive for perfection.

IV. Contents and Arrangements

1. sort out and improve the receiving and delivery process, and urge the logistics department staff to strictly follow the standards and implement the post responsibility system. Formulate and prevent possible mistakes, and find and correct incorrect working methods in time.

2. Hold a 10-minute morning meeting every day, plan the work arrangement of the day, summarize the work completion progress of the previous day, the problems, difficulties and arrangements that need assistance in the department positions, praise individuals who have made progress and are more proactive in their work, and stimulate the enthusiasm of employees.

3. Check the completion of all work before work every day, including completed items, unfinished items, to-do items, handover items or emergency to-do items the next day. Check whether the power supply, doors and windows are closed. Whether cleaning is in place, etc.

4. The daily bookkeeper shall check the accuracy and completeness of the documents of the day before coming off work, and whether the finance is paid on time. Check the abnormal situation of all files in the system and count the abnormal data. Find the problem and solve it immediately.

5. Summarize this week's/this month's work every week/every month, put forward executable suggestions/plans for the problems and difficulties in the work, make suggestions on whether the company has made great progress or efforts in the work, and praise or reward the best.

6. The stacking, transportation and storage of various materials should be from the inside out and from the bottom up. Check whether the goods on the shelves are displayed according to the regulations, whether the whole warehouse is kept clean and tidy, whether there is a mess, and whether the name, label and price of the goods are consistent.

7. Carry out daily operations in strict accordance with the warehouse management regulations, and the warehouse receiving and dispatching personnel must register the business that happened on the same day in time to ensure the correctness of the material warehousing and balance data. Check the difference between the physical object and the inventory from time to time, deal with the data with differences on the same day, find out the reasons and correct the mistakes.

9. The warehouse must establish the corresponding subsidiary ledger according to the actual situation and the nature, use and types of various raw materials. All goods without tags shall be labeled with the same paragraph (model, size and price), and light-colored clothes shall be covered with packaging bags in principle.

10. Do a good job of daily verification of various materials and products. Warehouse receiving and dispatching personnel must regularly check and count all kinds of inventory materials to ensure that the accounts, standards and materials are consistent. If there is any change, report it to the competent leader and relevant functional departments in time for timely adjustment.

1 1. If problems and errors are found in the inventory, find the reasons in time and deal with them accordingly. In case of shortage and scrapping, it must be handled after approval by the leader according to the approval procedure, otherwise it is not allowed to adjust itself. Found material loss or quality problems (such as moisture or damage, etc.) ), timely report to the relevant departments in writing.

12. Qualified products, expired products, invalid products, waste materials, repaired products, etc. Should be classified and accounted for separately. Waste materials should be reasonably utilized according to the actual situation. All kinds of materials shall not be thrown about.

13. The entrance and exit of the warehouse passage should be kept clear, and the warehouse should be cleaned in time and kept clean. All documents must be signed by the person in charge and clearly identifiable.

14. Make the handover arrangements for the leave/leave of employees in the department in advance, and make the connection arrangements with other departments.

15. Understand the basic situation, needs and difficulties of employees, help them solve problems, really care about every employee and reassure him. Encourage employees to study, create a harmonious, United and progressive environment, and make employees feel that work is a kind of happiness.

Verb (abbreviation of verb) focus of work

1. Reasonably improve the operation process of the logistics department, focusing on improving the warehousing process and outbound process of goods to ensure the correct, accurate and timely entry and exit of goods.

2. Manage the goods in the warehouse to ensure that the goods are marked completely and correctly.

With the continuous development of the company, the scale of the logistics department will become larger and larger. I will take the interests of the company as the center, serve customers as the purpose, and reduce costs and increase efficiency as the goal. Strengthen the construction of department management, continuously improve the quality of employees, and strengthen the service awareness of employees. Qi Xin, the whole staff, works together to strive for better benefits.

Chapter 5 of the Work Plan for Logistics Employees in 2023

1. Improve service quality in an all-round way and implement "special service".

In terms of improving service quality, it is necessary to activate the employee reward and punishment assessment system, carry out standardized management, establish a good and standardized positive and negative incentive mechanism, find a breakthrough in the work, and resolutely ban the wrong practice of punishing employees twice by the commodity department. Grasping on-site discipline is now basically on the right track. It is necessary to master sales skills and commodity knowledge and improve the marketing level, thus helping to improve the overall service level. This year's service aims and standards, as well as what kind of image xx Parkson wants to establish in customers' minds, change the service concept and what customers need, are all things we have to do. Xx Parkson has long been a leader in xx industry. Shopping malls are as cruel as battlefields. If you don't sail against the current, you will retreat. If an enterprise wants to develop, it must have the ideas and measures to lead its competitors. Therefore, if an enterprise wants to be in an invincible position in the fierce market competition, it must put commodity brands, service brands and enterprise brands on an important work schedule for upgrading, maintenance and development, and it must gradually form Jincheng's well-known and unique "characteristic service" strategy. Therefore, from the fourth quarter of 20xx to the first quarter of 20xx, we took the lead in advocating and implementing "special service" in xx, and made a special service card, which showed the unique service quality and service grade of our xx Parkson. Providing different services according to different formats, such as "don't disturb service" in supermarkets, "brand service and friend service" from the commodity department on the first floor to the commodity department on the fourth floor, "friend service" from the commodity department on the fifth floor and "skill service" from the commodity department on the sixth floor, shows the society that we are pursuing high-quality and high-quality services. Achieve the most perfect service that exceeds customer expectations.

2, to carry out the company service skills project competition service office.

Undertaking the service skill competition area of the Sixth National Games of the Company, including knowledge competition, scenario simulation, full-time fire drill, answering questions when the post is needed, etc., and enriching the amateur cultural life of employees through competition; For the purpose of job training, in the form of entertaining, improve the quality of employees in each position; With professional quality requirements, comprehensively improve the service awareness and service level of company employees. Show the company's service level, (including: the development history of xx Parkson, basic knowledge of corporate culture, professional knowledge, etc. )

3. Contact and communication with relevant government departments.

Strengthen contact and communication with provincial, municipal and district consumer associations and competent industrial and commercial offices, and maintain good cooperative relations with them, keep abreast of the development trends of the retail industry, and establish a good reputation.

4. Accept and handle customer complaints, and fully safeguard the reputation of xx Parkson.

In the fourth quarter of 20xx, we will use regular departmental meetings, foreman communication meetings and other forms to train the floor manager in terms of company return and exchange regulations, complaint handling skills, excellent case analysis, etc. (because most foremen are new employees now, it is urgent to strengthen training). Pay attention to standardize their own reception forms and services, standardize complaints, reception etiquette, reception procedures, the implementation of treatment results and floor reception and records, ensure that reception is in place and completed, always measure their management level with customer satisfaction, and consider and deal with problems from the standpoint of consumers, so as to win more repeat customers. Because the current market is "customer satisfaction is a win-win situation".

5. Strengthen the improvement of the comprehensive quality of personnel within the department and improve the company's five service systems.

Resolutely implement the recommendations of the chairman's fourth quarter meeting and maintain the stable development of the Head Office. The guiding ideology of promoting the overall promotion of the branch, strengthening communication between departments and eliminating management misunderstandings. On-site inspection is not only to find problems, but also to put forward improvement measures and methods for problems and give timely guidance to departments. In the fourth quarter, the internal training content of the service office is basic knowledge training such as commodity knowledge (wool knitting, mainly to keep warm), consumer knowledge and familiarity with store information. The training method adopts the form of discussion, which makes the training lively and interesting. The discussion results are distributed to the branch departments in written form, and relevant personnel are organized to learn, so as to achieve the goal of synchronous promotion of the three stores. The company's five service systems of personnel management, commodity management, environmental management, promotion management and customer management are relatively detailed, but the specific standards of the other four management are still relatively empty, so in the fourth quarter, combined with the current specific situation,

6. Follow up the daily behavior norms of front-line management cadres.

Fully assist the Group Supervisory Committee to follow up the daily code of conduct of first-line middle-level management cadres in their daily work, take company service as the purpose and management norms as the goal, persist in innovation in their work, and report the problems found in on-site management to the competent leaders in time. All departments will never shirk their responsibilities, strictly enforce the law, forge ahead, set an example, act according to the rules, unite and cooperate, and complete all work objectives and tasks assigned by superiors on time. In late September of xxxx, my work was emotional and I couldn't be strict with myself. With the help of leaders and colleagues, I adjusted my work mentality in time, changed the current bad situation and devoted myself to my daily work. Treat work with a correct attitude. Attitude determines everything, and sincerity creates Excellence. My colleagues and I will continue to work hard to create xx Parkson's "special service" and create services with true feelings!