Joke Collection Website - News headlines - Commitment letter of elevator service
Commitment letter of elevator service
Elevator service commitment warranty period Article 1: 12 After the equipment is installed and accepted by the Technical Supervision Bureau.
Maintenance party: Shandong Fuji Elevator Co., Ltd.
Our company promises to be responsible for the following after-sales service:
1. After the elevator is installed, it will enter the product warranty period of our company. Be responsible for the free warranty and on-site service of products within 0/2 months from the date of acceptance; During normal use, any parts are damaged and replaced free of charge during the warranty period.
2. All elevators are subject to lifelong maintenance and are responsible for the end; After the warranty period, he is still responsible for the maintenance service, and only charges the cost.
3. Provide 24-hour uninterrupted service. When the elevator breaks down, make sure to respond immediately and eliminate the fault quickly. When the maintenance personnel at the maintenance point can't eliminate the fault, our company will send technical engineers to repair it in place within 24 hours. If the equipment cannot be repaired in time, we will provide spare parts for the machine free of charge and actively cooperate with the service.
Response time: 30 minutes
4. During the normal maintenance period, ensure that the hotline service (400-8268-666) is implemented 24 hours a day to ensure the safe and normal operation of the elevator.
5. During the normal maintenance, the maintenance personnel should carry out proactive preventive maintenance for each elevator at least three times a month to reduce or eliminate elevator failures.
6. All the above after-sales services will be directly supervised and assessed by users. Each elevator has a special maintenance file, which is kept by the user and the maintenance organization respectively. The time, content, quality, service attitude and technical level of each maintenance should be signed by the user on the maintenance service card. The company has set up a special complaint telephone number and a special maintenance telephone number to ensure the reliability and effectiveness of after-sales service.
7. Spare parts supply: The spare parts warehouse of vauxhall Elevator always prepares relevant important parts and a sufficient number of wearing parts for each elevator of the owner.
A. the product is under warranty.
A. For the owner's elevator, our company will provide auxiliary materials such as engine oil and cotton silk for maintenance free of charge, and replace damaged elevator parts under normal use free of charge.
B, we will take redundant measures in the spare parts warehouse of elevators in vauxhall, and prepare relevant important parts and a sufficient number of wearing parts for each elevator of the owner at any time.
C. At the elevator use site, we will also prepare some commonly used wearing parts for use when necessary.
B. After the product warranty period expires.
A. On the premise of good payment reputation, supply spare parts beyond the warranty period of product quality, and adopt the principle of "supply first, then pay" to ensure the continuous and safe operation of elevators.
B, we will still take measures in vauxhall elevator spare parts warehouse to prepare elevator control panels and a sufficient number of wearing parts for each type of elevator of the owner.
C. For the owner's elevator, our company will provide auxiliary materials such as engine oil and cotton silk for maintenance free of charge.
Third, the maintenance party
Address: No.8 Xitai Road, Nanxun Science and Technology Industrial Park, Huzhou City, Zhejiang Province
Tel: 0572-3912338400-8268-666
2 xx Junbiao Elevator Co., Ltd. has a strong after-sales service organization and 12 personnel with long-term national special operation certificate qualifications to provide users with more convenient and efficient services.
1, warranty period, scope and warranty conditions
Warranty period: within 24 months from the date of elevator installation and acceptance, it is responsible for free warranty.
Warranty scope: complete set
Warranty conditions: Failure caused by non-human damage.
2. Speed of problem solving and troubleshooting. Emergency repair, rush to the scene for emergency repair within 30 minutes after receiving the call from the user, and promise to remove the fault and resume operation within a limited time. General faults should be solved within 1 hour, and major faults should be solved within 24 hours.
3. Other commitments in after-sales service.
A, regular maintenance twice a month, by the company's engineering department is responsible for the supervision and inspection of maintenance quality.
Communicate with users in writing once every quarter to continuously improve our work and better serve users.
C, establish maintenance time supervision table.
4. Other preferential conditions
A. provide a series of services such as technical consultation and technical training.
5. After-sales service agencies in 5.xx area
6. Contact person
Contact number
7. After-sales service hotline
20xx year x month x day
Elevator Service Commitment Article 3 Therefore, we attach great importance to the after-sales service of elevators, and perhaps do a good job in after-sales service. The specific commitments are as follows:
We will carry out regular inspection, maintenance and renovation according to the maintenance plan and engineering requirements.
Second, ensure the normal operation of the elevator. After acceptance, we will arrange elevator workers with high working level and rich maintenance experience to stay in the project. The owner provides a duty room, which is on duty 24 hours a day, to ensure the operation, and strive to eliminate possible failures in advance to prevent problems before they happen. At the same time, even if the fault is eliminated, users can use the elevator normally.
We will store enough spare parts and easily damaged parts in the spare parts warehouse to ensure the timely replacement of spare parts. We will also put enough common consumables for elevator equipment in spare parts inventory to ensure timely replenishment and normal operation of elevators.
4. Provide paid maintenance service after 24 months of resettlement acceptance. But we will give you the biggest discount according to the elevator maintenance fee standard jointly formulated by the Municipal Housing Authority and the Price Bureau.
We will give you a three-year discount when the price of elevator parts is rising year by year. Provide spare parts with good quality and quantity, low price, timely and sufficient quantity.
6. Strictly abide by the annual inspection system of the quality supervision department, accept the annual inspection of the quality supervision department, ensure that the annual inspection is qualified and passed smoothly, and solve the worries of the owners.
We will provide lifelong service for your elevator. As long as the elevator is still running, our service will keep up, and with our thoughtful and high-quality service, users will get the best use effect.
The above is our commitment, and it is also our code of conduct and guarantee for after-sales service.
Beijing senpuchang elevator co., ltd
Elevator service commitment Article 4 Sponsor: Professional service, casting first-class quality! Thank you for your trust and support for the "SD LIFT" elevator series products of Guangdong Shengda Elevator Co., Ltd.!
1, warranty service:
(1) Provide and replace damaged parts free of charge within one year, and the warranty period of the equipment is 12 months from the date of acceptance by the local quality supervision department.
(2) During the product warranty period, complete the daily maintenance on time according to the requirements of elevator professional technical inspection items, regularly check the maintenance work such as adjustment, lubrication and cleaning twice a month to maintain the normal and safe operation of the elevator, and conduct annual inspection and safety quality inspection to ensure that all safety devices are sensitive and accurate.
(3) During the warranty period, the losses caused by improper management or force majeure of the buyer shall be borne by the buyer, and the seller can provide the most favorable paid service.
(4) During the warranty period, the seller shall conduct quality follow-up visits and maintenance every month, and the buyer shall make records.
2. Emergency service: provide all-weather emergency troubleshooting or accident technical service, and arrive at the site within 20~30 minutes after receiving the customer's emergency call;
3, equipped with wearing parts service: long-term guarantee the supply of wearing parts of elevator equipment at preferential prices, and ensure that the supplied wearing parts are at the lowest price;
4. User complaints: If the user is dissatisfied or disagrees with the maintenance service of Sheng Da Elevator Company, he can directly call the complaint number, and the after-sales service department of Sheng Da Elevator will deal with it in time to ensure the user's satisfaction.
Contact person: Manager Ou's complaint telephone number: 0757-87251103; 8725 1 18 1
5. The supplier promises to provide lifelong elevator technical consulting service for elevator users free of charge.
6. Provide "escort" services for users when necessary (such as holding meetings).
Commitment: Sheila
Date: XX, XX, XX, XX
We know that the quality of an elevator is not only its own quality and performance, but also its after-sales service, which will directly affect the service life and effect of the elevator. It is directly related to the reputation and interests of the owner and the reputation of the elevator brand. Therefore, we attach great importance to the after-sales service of elevators and actively do a good job in after-sales service. The specific commitments are as follows:
First, the elevator daily maintenance
1. During the warranty period
After the elevator is installed and debugged and passed the owner's acceptance, we will enter the product warranty service period of our company 12 months:
1. During the product warranty service period, we will regularly send professional maintenance personnel to inspect the elevator site of the owner.
2. The maintenance period of each elevator will be controlled at about one month.
3. Maintenance personnel shall submit an elevator maintenance report to the owner every three months.
4. For some elevators whose owners have special requirements on running time, our company will fully consider the owner's arrangement on maintenance time.
5. If there is any problem during the product warranty period, our company personnel will correct it within 24 hours in our province and 48-72 hours outside our province after receiving the notice.
6. Before the end of the product warranty period, our company will conduct a comprehensive inspection and test of the owner's elevator for free, and correct the problems found for free.
7. During the product warranty service period, we will provide 24-hour telephone duty service for the owner's elevator.
8, 3-4 times a year to the property management department for free training in safety and elevator related basic knowledge opportunities.
B, after signing the elevator maintenance contract
1. After the owner signs the maintenance contract with our company, our company will regularly send professional maintenance personnel to inspect the elevator site of the owner.
2. The maintenance period of each elevator will be controlled at about one month.
3. Maintenance personnel shall submit an elevator maintenance report to the owner every three months.
4. For some elevators with special requirements for running time, our company will fully consider the owner's arrangement of maintenance time.
5. Provide the owner with 24-hour elevator emergency maintenance service.
6. Free "annual safety inspection" once a year to correct the problems found at preferential prices.
7. We will provide 24-hour telephone duty service for the owner's elevator.
Second, the supply of spare parts
1. During the product warranty period,
1. For the owner's elevator, our company will replace the damaged elevator parts under normal use for free.
2. We will prepare two sets of elevator control panels and a sufficient number of wearing parts for each type of elevator of the owner at any time in the spare parts warehouse of the company.
3. At the elevator use site, we will also prepare some commonly used wearing parts for emergencies.
B after the product warranty expires.
1, the supply of spare parts beyond the warranty period of product quality is to ensure the continuous, safe and high-quality operation of the owner's elevator on the premise of good payment reputation and in line with the principle of "supply first and pay later".
2. If the owner signs an elevator maintenance contract with our company, we will prepare two sets of elevator control panels and a sufficient number of wearing parts for each type of elevator of the owner in our spare parts warehouse at any time.
3. After signing the maintenance contract, our company will provide elevator parts damaged under normal conditions for the owner's elevator at preferential prices.
4. After signing the maintenance contract, some spare parts will be prepared for emergencies.
5. We will provide the owner with the preferential price list of spare parts for wearing parts.
Third, in terms of technical training:
1. Arrange professional maintenance engineers to train two maintenance personnel on site for the owner's free technical guidance.
2. Train two maintenance personnel (travel expenses, accommodation expenses, information expenses) for the owner free of charge in Fujian Elevator Company until they master the basic operation and maintenance technology and can correctly repair, maintain and eliminate general faults.
Social evaluation of after-sales service: Due to the long-term high-quality service, it has been recognized by all users for products and enterprises, and has been highly praised by the society. "Doing a project, building a party's reputation" is our aim, it is our duty to ensure the elevator to run in the best condition, and the high satisfaction of users is our goal.
Commitment:
Date: XX, XX, XX, XX
According to the Law of People's Republic of China (PRC) on Safety in Production, as the head of ZuoYeDui and the first person in charge of safety in production, I am fully responsible for the safety in production of my team. I promise to seriously implement the national and provincial laws, regulations, policies, regulations, norms, standards, procedures and various rules and regulations on production safety, actively implement the main responsibility of production safety, strive to do a good job in production safety in our team, reduce and eliminate production safety accidents, and solemnly promise:
1. Establish and improve the quality assurance system and quality management system according to the Basic Requirements for Quality Assurance System for Manufacture, Installation and Maintenance of Special Equipment, and operate effectively, and conduct regular inspection and maintenance to ensure the quality of construction elevators.
2, the construction elevator should be put on record before installation, written to inform the local special equipment safety supervision institutions; The installation and maintenance process of the construction elevator shall be subject to the supervision and inspection of the statutory inspection agency according to law, and the construction technical files shall be true, complete and complete, and the relevant technical data shall be handed over to the users in time after passing the supervision and inspection.
3, in strict accordance with the "construction elevator daily maintenance rules" requirements, regular maintenance of the construction elevator; Before the annual regular inspection of the construction elevator, carry out annual maintenance as required, and apply to the inspection agency for regular inspection after passing the self-inspection; Timely rectification of problems raised by inspection agencies.
4. The installation team of safe and civilized construction is the person directly responsible for safety, and a full-time security officer is equipped during the installation and maintenance of the construction elevator. In addition to complying with the requirements of safety operation procedures, the following points should also be noted:
1), implement the policy of "safety first, prevention first", and in the whole construction process, we must seriously abide by the construction safety work norms and safety management system, strive to do a good job in safe production and civilized construction, and put an end to the occurrence of vicious accidents.
2), the implementation of safety regulations.
3) Establish a construction accident insurance system, and purchase construction accident insurance for construction personnel according to law. Sign labor contracts with construction workers according to law, pay workers' wages on time, and never default on the wages of migrant workers.
4) Consciously accept the supervision and inspection of the quality and safety of the installation and maintenance of the construction elevator by the user and its management department, and timely rectify the problems raised in the inspection.
5, public security management
1), it is forbidden to fight between the members of the installation team, and it is forbidden for the installation and maintenance workers to go beyond the prescribed scope of activities, which will affect the life of the on-site management personnel.
2), do not comply with the provisions of the construction site public security management, be dismissed.
6. Environmental sanitation
1), all garbage must be disposed of at the designated place, and it is not allowed to be placed arbitrarily.
2), resolutely implement the construction site clean behavior, to ensure the cleanliness of the construction environment.
Signature of the promisor (by handprint)
ID number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
date month year
Letter of Commitment for Elevator Service 7 In order to ensure the daily maintenance quality of elevators and the safe operation of elevators, our company solemnly promises:
1. Be responsible for the safety performance of the maintained elevator, and carry out daily maintenance every 15 days in strict accordance with the requirements of elevator use management and maintenance rules.
Two, to help elevator users establish and improve the safety management system and emergency rescue plan, and regularly carry out rescue drills.
Three, set up a 24-hour maintenance on-duty telephone, to ensure timely elimination after receiving the notice.
4. After receiving the elevator failure report, ensure that the maintenance personnel arrive in time and carry out on-site rescue. The arrival time of the city with districts shall not exceed 30 minutes, and that of other areas shall not exceed 1 hour.
- Previous article:Weight loss and eye-catching copywriting
- Next article:What is the short goal of the new semester?
- Related articles
- An unsurpassed line | A line falls in love with a movie.
- Slogan of community convenience service
- The bells of most temples ring 108. When did it start?
- Measures for the administration of construction supervision?
- Is it super warm for the old lady in Nanjing to get up in the early morning and cook free herbal tea?
- The market supervision and administration bureau has internal departments.
- Internal company meeting agenda sample_Corporate department meeting process sample
- Theme of World No Tobacco Day The theme of World No Tobacco Day in recent years
- General requirements of Chinese teaching in the first volume of the third grade of primary school by People's Education Press
- The slogan of protecting eyesight in experimental primary school