Shanghai Hongqiao International Airport Service Contents

Luggage storage: there are two places to provide luggage storage service.

Building a arrives at the lobby 1 gate.

Building b departures gate 5

Post office: in the business center of A5 terminal, starting from Building A; Depart from Building B of Terminal B5.

ATMs: * * There are five ATMs, which are located next to the arrival hall 1 gate in Building A, south of the arrival area in Building A, next to Gate 3 in Building A, next to Gate 6 in Building B and next to Gate 5 in Building B. ..

Information desk: The joint information desk of the airport, China Eastern Airlines and Shanghai Airlines located in the domestic departure hall provides all-round consulting services for passengers. The information desk of China Eastern Airlines is located in the international departure hall, providing you with services such as reservation, reconfirmation of seats and waiting.

Telephone information room: provide flight information service for inquirers and passengers. The telephone information room is located in the domestic departure area, including facilities such as inquiry computer, walkie-talkie and telephone.

Lost and found: responsible for the reception, storage and claim of passengers' lost and found things in the terminal building, and help passengers who inquire about lost and found things. Venue: Domestic Arrival Hall 1 Gate.

Building a arrives at the lobby 1 gate.

Business center: you can make long-distance calls at home and abroad, and provide fax, copy, internet access and other services. * * There are three places, namely a5 lounge in Building A, luggage storage in Building B and B 1 1 lounge in Building B. Business hours: 7:30- 19:00 in Building A and 7:00- 18:30 in Building B.

Physical examination point: there are two places, near the security gate of the domestic departure hall on the second floor of Building A, and on the right side of the domestic arrival hall on the second floor of Building B/KLOC-0.

Smoking room: waiting rooms A5, A8 and A9 in Building A; Building b departs from terminal b 1, and building b departs from terminal B 1 1.

Chess room: b 1 waiting room, Building B, Hongqiao Airport Cafe, which provides all kinds of chess games, magazines and newspapers. Business hours are 08:30-20:00.

Dressing room: Building A 1 Floor Domestic Arrival Hall.

Parking lot: Shanghai Hongqiao International Airport has a parking lot, and the charges are different according to the molding size and parking time.

Lounge: Lounge for the old, the weak, the sick and the pregnant: Building A starts from Terminal A5; Building B departs from 12 terminal, and its business hours are 07:00- 18:00.

First-class lounge: The second-floor lounge in Building A and the second-floor lounge in Building B are paid service lounges, and the business hours are 08:30- 18:00.

VIP Lounge: It is mainly a place to provide waiting service for leaders at or above the deputy ministerial level. * * * There are four VIP lounges. Each VIP lounge includes VIP lounge, operation room, bathroom and other facilities, with TV, sofa, coffee table, bar, freezer, display screen, coffee machine, book and newspaper rack and other facilities.

First Class Lounge: The domestic first class lounge is located in the domestic departure area on the second floor of the terminal building. * * * There are 4 first-class lounges, each including VIP reception room, operation room and toilet (except No.4 first-class lounge). The international first-class lounge is located in the international departure area on the second floor of the terminal building. * * * There are 6 rooms in total, and each first-class lounge includes VIP reception room, operation room, toilet and other facilities.

Business lounge: The international business cabin is located in the international departure area on the second floor of the terminal. * * * There are 3 lounges with the same facilities as the international first-class lounge.

Lounge for the elderly, the sick, the disabled, pregnant and young soldiers: Hongqiao Airport domestic terminal, opposite to No.4 first-class lounge, including guest lounge, children's playground and waiter lounge. It mainly provides comfortable rest places for the old, weak, sick, disabled, pregnant and soldiers, and has children's playgrounds to provide entertainment places for children.

Catering: mainly distributed in the arrival reception area 1 door of Building A; Terminal A4 and A5 of Building A and Building B arrive at Gate 4 of the airport pick-up area; South of departure area of building B, between departure hall B6-B 1 1 of building B, etc.

The catering project in Hongqiao Airport Terminal is exclusively operated by China-Japan Cooperation Terminal Catering Co., Ltd., which is located in the international departure and arrival halls and the domestic departure and arrival halls, with more than 10 outlets. There are more than 200 kinds of dishes, which are divided into three grades: high, medium and low. Japanese fast food, supplemented by western European cuisine and Chinese set meals, is suitable for travelers of different levels and tastes.

Shops: There are many convenience stores, including boarding gates 2 and 4 in Building A, lounges A3, A4, A6 and A8 in Building A, lounge B5 in Building B, and book and newspaper counters in departure halls A4, A5 and A8 in Building A; Next to Gate 3 of Building A; Building B leaves from Terminal B5 and Terminal B 1 1; Building b arrives at gate 4 and so on.

International shopping malls and shopping centers: The international shopping malls and shopping centers located in the international departure hall of Hongqiao Airport are famous products with China characteristics, which mainly sell China famous wines, tea, China handicrafts, jade articles, Four Treasures of the Study, national costumes and other commodities.

Domestic Shopping Mall: Located in the domestic departure hall of Hongqiao Airport, it is a shopping mall that collects famous and excellent products from all over the country and highlights Shanghai brand goods. Shopping malls sell famous food, clothing, handicrafts, health products, children's series products and various department stores.

Duty Free Shop: Hongqiao International Airport Duty Free Shop, one of the important airports in China, is located in the international departure hall of the terminal. It is elegant and convenient for shopping, and it is an ideal shopping place for Chinese and foreign tourists. The duty-free goods sold are world-famous brands and high-quality domestic products. Among them, perfume and department store brands such as CD, Chanel, Givenchy, Cartier, Omega, Dunhill, Rankin and Lansu; Remy martin, Hennessy, Martell, Camu, Bailingtan, johnnie walker, domestic Maotai, Shaoxing yellow wine and other famous Chinese and foreign wine series; Marlboro, 555, David Duff, Wanshifa, Salon, Zhonghua, Shuangxi and other Chinese and foreign famous cigarettes, as well as Gaudi Hua, Hawaii series chocolate and panda commemorative clothing series food. In order to facilitate passengers to shop, duty-free shops have counters of world-renowned cosmetics brands. Such as: CD, Rankin, Saint Laurent, Estee Lauder, Chanel, etc. Duty-free shops operate famous department stores all over the world, including watches, leather goods, scarves, crystal products, lighters, pens, toys and other commodities of brands such as Omega, Longines, Dunhill, Lansu, Tissot, Cartier, Bailey and Longlang. Duty-free shops also operate a variety of Chinese and foreign brands of tobacco, alcohol and food, which are very popular with tourists, including: remy martin, Hennessy, Martell, Shaoxing wine and other Chinese and foreign famous wine series and Marlboro, 555, Wanshifang, Salon, Zhonghua, Double Happiness and other Chinese and foreign cigarette series; Hawaiian series chocolate and panda commemorative clothing series food and other commodities.

Red Hat service team "Red Hat" provides luggage handling service for you. There are service points at the departure and arrival of the terminal building, which provide free luggage trolleys, which are safe, punctual and satisfactory for all kinds of people, and provide free services for the elderly, the weak and the sick. The charging standard is approved by the Shanghai Municipal Price Bureau, and each service is 10 yuan.