What should I do if I lose something on the Beijing subway?

After discovering a lost item, passengers can call the Beijing-Hong Kong Metro service hotline (63988622) and tell the operator the characteristics, time and approximate location of the lost item. Based on this information, they can check whether there is any item in the system. Information similar to that of a lost object being found.

You can also check the lost and found notice on the website yourself.

1. Search "Beijing Metro Official Website" on Baidu, and then click to enter with the official website label.

2. After entering the homepage of the official website, find Passenger Services and place the mouse on Passenger Services.

3. Place the mouse on Passenger Services and click Lost and Found in the drop-down menu that appears.

4. At this time, everyone can see the lost and found items in the recent past (usually within three days).

5. Click Details to view details. Usually it will indicate where to claim it